Waited longer than I usually do for my blizzard. When I finally got it, the person did not flip it and I can see why. Also sucks when I need to pay almost $4 for a large water.
Atmosphere: 2
Food: 1
Service: 2
Bria B
Had a great experience! Everyone was super nice and helpful. Answered all my questions! Will be coming back
Atmosphere: 5
Food: 5
Service: 5
Hannah Jakubowski
Made and handed me my ice cream sandwiches with BAREHANDS- wearing jewelry and acrylic nails both of which are bacteria filled why no gloves???
Food: 1
Service: 1
John Fleckenstein
Don’t visit this location. Uniforms, what are those? Name tags, ha. Piles of people in the corner eating, and hanging out with people with name tags, but people serving you not identified. It’s like the employees and customers switched roles and the line of cars in the drive through is a snails pace. Won’t be back.
Atmosphere: 1
Food: 4
Service: 1
Prince Amanor
Very disappointed with my experience at Dairy Queen in Lake Worth. They messed up my order, and instead of remaking it properly, they just added flavor on top of the incorrect item and tried to give it back to me. That’s not what I ordered or paid for. Rather than fixing it, they took a shortcut, so I left the order there and walked out. Customer service and quality control definitely need improvement. I won’t be coming back.
Atmosphere: 1
Food: 2
Service: 1
Kim
Horrible experience. My blizzard was melted and looked like milk. Took almost 25 minutes to get my order then it was All cold. For a knew dairy queen they NEED HELP. Will not be going back. I want my money back.
Atmosphere: 2
Food: 2
Service: 1
Jo Bennett
I just got a hot fudge sundae and it was delicious!
Atmosphere: 5
Food: 5
Service: 5
Dalia Macias
Came here to pick up my son’s cake for his birthday, Aly Made my experience one that I’ll never forget this will be my go to Dairy Queen. Her customer service was extraordinary on on top of that, the atmosphere was pleasant, upbeat, and clean. The gal at the register was also cheerful and eager to help us take our order. Thank you Aly for making my day a lot easier to plan my son birthday!! You rock lake worth! The Oreo blizzard ice cream cake is 10 out of 10!
Atmosphere: 5
Food: 5
Service: 5
Karina
The manager Allie is an overgrown toddler, she should be more mature than the teens she is supposed to lead. To have her yelling about drama or starting drama between DQ team members like she is 16 again in front of customers is embarrassing. If your kid works here I feel bad for them. I’ve been here many times and witnessed the poor leadership skills of this person and at her big age of 35-45 she is not showing them what effective leadership is AT ALL. Good leadership doesn’t have to scream orders at team members, good leadership focuses on the task at hand not stirring the pot or sipping the tea as the young ones say. She should be ASHAMED of the leadership and environment she has curated. I will not return to any of the DQs owned by this franchisee due to the multiple negative interactions I’ve seen. Enough is enough.
My review is enough. I don’t want to reach out to corporate unless they’re going to actually do something about this so called manager.
First time I went to this location since it opened, I waited for what felt like 2 hours for just 2 blizzards, while several people that came in after me had ordered and got their food and left. I said something about it and the manager that night wasn’t doing a single thing except walking around and sitting in the back. Now, I order for the 3rd time from there and yet again, I’m now missing a whole drink and 3 extra things of gravy. I love Dairy Queen, but for some unknown reasons it seems like this location just doesn’t really care half the time.
Food: 3
Service: 1
Miss Muggwamp
Ordered 2 blasts and they were delicious. Very thick and had alot of cookies.
Food: 5
Service: 5
Dennis Kaegi
Forgot one of our three ice cream orders.
Atmosphere: 3
Food: 4
Service: 1
Ralph Freeman
Best DQ i have been too , well return
Atmosphere: 3
Food: 4
Service: 5
dalila
I had such a great experience at Dairy Queen thanks to ally! Their customer service was friendly, patient, and genuinely caring.
Waited longer than I usually do for my blizzard. When I finally got it, the person did not flip it and I can see why. Also sucks when I need to pay almost $4 for a large water.
Atmosphere: 2
Food: 1
Service: 2
Had a great experience! Everyone was super nice and helpful. Answered all my questions! Will be coming back
Atmosphere: 5
Food: 5
Service: 5
Made and handed me my ice cream sandwiches with BAREHANDS- wearing jewelry and acrylic nails both of which are bacteria filled why no gloves???
Food: 1
Service: 1
Don’t visit this location. Uniforms, what are those? Name tags, ha. Piles of people in the corner eating, and hanging out with people with name tags, but people serving you not identified. It’s like the employees and customers switched roles and the line of cars in the drive through is a snails pace. Won’t be back.
Atmosphere: 1
Food: 4
Service: 1
Very disappointed with my experience at Dairy Queen in Lake Worth. They messed up my order, and instead of remaking it properly, they just added flavor on top of the incorrect item and tried to give it back to me. That’s not what I ordered or paid for. Rather than fixing it, they took a shortcut, so I left the order there and walked out. Customer service and quality control definitely need improvement. I won’t be coming back.
Atmosphere: 1
Food: 2
Service: 1
Horrible experience. My blizzard was melted and looked like milk. Took almost 25 minutes to get my order then it was All cold. For a knew dairy queen they NEED HELP. Will not be going back. I want my money back.
Atmosphere: 2
Food: 2
Service: 1
I just got a hot fudge sundae and it was delicious!
Atmosphere: 5
Food: 5
Service: 5
Came here to pick up my son’s cake for his birthday, Aly Made my experience one that I’ll never forget this will be my go to Dairy Queen. Her customer service was extraordinary on on top of that, the atmosphere was pleasant, upbeat, and clean. The gal at the register was also cheerful and eager to help us take our order. Thank you Aly for making my day a lot easier to plan my son birthday!! You rock lake worth! The Oreo blizzard ice cream cake is 10 out of 10!
Atmosphere: 5
Food: 5
Service: 5
The manager Allie is an overgrown toddler, she should be more mature than the teens she is supposed to lead. To have her yelling about drama or starting drama between DQ team members like she is 16 again in front of customers is embarrassing. If your kid works here I feel bad for them. I’ve been here many times and witnessed the poor leadership skills of this person and at her big age of 35-45 she is not showing them what effective leadership is AT ALL. Good leadership doesn’t have to scream orders at team members, good leadership focuses on the task at hand not stirring the pot or sipping the tea as the young ones say. She should be ASHAMED of the leadership and environment she has curated. I will not return to any of the DQs owned by this franchisee due to the multiple negative interactions I’ve seen. Enough is enough.
My review is enough. I don’t want to reach out to corporate unless they’re going to actually do something about this so called manager.
Atmosphere: 1
Food: 4
Service: 4
Steak fingers were fresh, hot and good.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
First time I went to this location since it opened, I waited for what felt like 2 hours for just 2 blizzards, while several people that came in after me had ordered and got their food and left. I said something about it and the manager that night wasn’t doing a single thing except walking around and sitting in the back. Now, I order for the 3rd time from there and yet again, I’m now missing a whole drink and 3 extra things of gravy. I love Dairy Queen, but for some unknown reasons it seems like this location just doesn’t really care half the time.
Food: 3
Service: 1
Ordered 2 blasts and they were delicious. Very thick and had alot of cookies.
Food: 5
Service: 5
Forgot one of our three ice cream orders.
Atmosphere: 3
Food: 4
Service: 1
Best DQ i have been too , well return
Atmosphere: 3
Food: 4
Service: 5
I had such a great experience at Dairy Queen thanks to ally! Their customer service was friendly, patient, and genuinely caring.
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