Probably the worst customer service I’ve ever experienced. Not greeted at the speaker or in person, just a “give me a minute” with the most sour tone. Doesn’t say hello at the window, has zero personality. It took about 10 minutes for two burritos, (after waiting like 8 minutes at the speaker) didn’t bother trying to let me know what was going on. If you’re short staffed that’s fine, but communication goes a long way instead of just ignoring the customer. If you hate your job, find a new one!
Carolyn Andress
Not as good as they use to be.
Brande May
Overall the quality of food has been declining for some time and the price for the food is no longer worth the convenience. Cook at home, save your hard earned money! Plus, it will taste better.
Jace
Cashier/ drive thru associate was VERY rude, I love Taco Bueno but the food last night made me so sick I stayed home from work and was up all night.....
Janet Johnson
Ordered through drive through made us back up just to get a bird that flew in through the drive-through and the taco Bueno building then there was A employee with gloves on had a broom in his hand, trying to dig the bird out from behind the register at the drive-through never seen him take his gloves off or anything before he handled any food or anything unsanitary then one asked if that guy was making our food That was unsanitary with gloves on trying to handle a broom to get a bird manager on duty said her name was Kansas Reyes to say the guy that had gloves on with broom trying to get bird out of restaurant was a customer not employee but yet he was wearing a taco BUENO shirt and beside that sense when where customers aloud to be behind the counter I mean anyone behind the counter close to any food or machine are suppose to go through safety training last I worked in fast food I am so taking this matter to health inspection by the way nasty place I recamwnd to no dine or take out here!!
Heaven Rodriguez
Store needs to get together. Forget my guac chips and queso and the drink to my combo. If they cant multitask then there needs to be more staff. 10$ worth of food I did not receive. & they dont answer the phone. Line is busy probably due to other orders they are messing up.
Fryd
It's an alright Taco Bueno. I had to point out that the salsa bar needed to be restocked. Our food wasn't very warm, and they seemed to be skimping on the burrito meat filling. I took a bite and it was mostly lettuce. I had to eat half of the burrito before I got a mouthful of taco meat.
Atmosphere: 3
Food: 3
Service: 3
Mustache Mike
Saginaw main st one is trash. Eat here, not there
Atmosphere: 4
Food: 4
Service: 5
ORTEGA OUTINGS
Lake Worth location on point!!! Muchaco flatbread fried perfect. Extra meat like I asked perfect.
Atmosphere: 5
Food: 5
Service: 5
emma .1721
I come here every now and then but today I ended up stopping by twice once for my mom and then for myself. I never got the guys name but he’s about 6ft and has glasses his attitude and work ethic was amazing!!! He wasn’t dull and loved making small talk with him I never pay attention that much when it comes to the workers attitudes because I’ve been in their shoes but he definitely made my experience very pleasing thank you for making my day.
Love the people here nowadays very friendly atmosphere great food for cheap 😋
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito, Bean Burrito, Nachos
Hayden Esposito
Great salsa and street tacos for a fast food joint
Atmosphere: 5
Food: 5
Service: 5
Roxanne Cantu
When I went the cashier looked like she didn't want to take are orders and the one was touching his nose and his hands where dirty and the food made us sick sorry but I won't eat there again oh and the bathroom was nasty they let people take baths in there after using.
Atmosphere: 1
Food: 1
Service: 1
Lorraine C (Rainy)
When employees look at the customer with a face that's grim and unhappy, my guess is they don't like their job. I went to the ladies room and when I opened the door, I about threw up from gagging on the foul stentch of dirty diapers. No air circulation either. Filth plain and simple. The property is unkept from windows to the soil to the parking lot. Thankfully a friend bought me dinner elsewhere before we stopped in, his choice, not mine. Sorry for being so blunt.
Atmosphere: 1
Food: 3
Service: 1
Jesse
Oops, I initially gave the wrong review meant for another restaurant
Probably the worst customer service I’ve ever experienced. Not greeted at the speaker or in person, just a “give me a minute” with the most sour tone. Doesn’t say hello at the window, has zero personality. It took about 10 minutes for two burritos, (after waiting like 8 minutes at the speaker) didn’t bother trying to let me know what was going on. If you’re short staffed that’s fine, but communication goes a long way instead of just ignoring the customer. If you hate your job, find a new one!
Not as good as they use to be.
Overall the quality of food has been declining for some time and the price for the food is no longer worth the convenience. Cook at home, save your hard earned money! Plus, it will taste better.
Cashier/ drive thru associate was VERY rude, I love Taco Bueno but the food last night made me so sick I stayed home from work and was up all night.....
Ordered through drive through made us back up just to get a bird that flew in through the drive-through and the taco Bueno building then there was A employee with gloves on had a broom in his hand, trying to dig the bird out from behind the register at the drive-through never seen him take his gloves off or anything before he handled any food or anything unsanitary then one asked if that guy was making our food That was unsanitary with gloves on trying to handle a broom to get a bird manager on duty said her name was Kansas Reyes to say the guy that had gloves on with broom trying to get bird out of restaurant was a customer not employee but yet he was wearing a taco BUENO shirt and beside that sense when where customers aloud to be behind the counter I mean anyone behind the counter close to any food or machine are suppose to go through safety training last I worked in fast food I am so taking this matter to health inspection by the way nasty place I recamwnd to no dine or take out here!!
Store needs to get together. Forget my guac chips and queso and the drink to my combo. If they cant multitask then there needs to be more staff. 10$ worth of food I did not receive. & they dont answer the phone. Line is busy probably due to other orders they are messing up.
It's an alright Taco Bueno. I had to point out that the salsa bar needed to be restocked. Our food wasn't very warm, and they seemed to be skimping on the burrito meat filling. I took a bite and it was mostly lettuce. I had to eat half of the burrito before I got a mouthful of taco meat.
Atmosphere: 3
Food: 3
Service: 3
Saginaw main st one is trash. Eat here, not there
Atmosphere: 4
Food: 4
Service: 5
Lake Worth location on point!!! Muchaco flatbread fried perfect. Extra meat like I asked perfect.
Atmosphere: 5
Food: 5
Service: 5
I come here every now and then but today I ended up stopping by twice once for my mom and then for myself. I never got the guys name but he’s about 6ft and has glasses his attitude and work ethic was amazing!!! He wasn’t dull and loved making small talk with him I never pay attention that much when it comes to the workers attitudes because I’ve been in their shoes but he definitely made my experience very pleasing thank you for making my day.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Love the people here nowadays very friendly atmosphere great food for cheap 😋
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito, Bean Burrito, Nachos
Great salsa and street tacos for a fast food joint
Atmosphere: 5
Food: 5
Service: 5
When I went the cashier looked like she didn't want to take are orders and the one was touching his nose and his hands where dirty and the food made us sick sorry but I won't eat there again oh and the bathroom was nasty they let people take baths in there after using.
Atmosphere: 1
Food: 1
Service: 1
When employees look at the customer with a face that's grim and unhappy, my guess is they don't like their job. I went to the ladies room and when I opened the door, I about threw up from gagging on the foul stentch of dirty diapers. No air circulation either. Filth plain and simple. The property is unkept from windows to the soil to the parking lot. Thankfully a friend bought me dinner elsewhere before we stopped in, his choice, not mine. Sorry for being so blunt.
Atmosphere: 1
Food: 3
Service: 1
Oops, I initially gave the wrong review meant for another restaurant
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