We ordered a New York style pizza tonight and when delivered this was not New York style…I then called about my order and spoke with Brenden he proceeded to tell me that I was wrong and he made my pizza. I’ve ordered this style pizza many times. He handled the situation very unprofessionally and continued to tell me I was wrong. I will not spend another dime at this store and will make sure to let others know as well.
Atmosphere: 1
Food: 1
Service: 1
Jared Lightfoot
I almost never write a review. Usually if I do, it’s because I was impressed with service. This is the opposite. Even if you’re starving, do not spend your time and money at this Domino’s location. Two nights ago I placed an order for delivery. My tracking said delivery between 19 and 25 minutes. Roughly 1 hour later the delivery driver calls me and informs. They are having a hard time finding my address. I give directions. She still can’t find it. I sent her a pin drop. she never arrives. By this time, it’s midnight and I check my tracking on my order. It says it has been delivered. Which it has not. I tried to call the store. And I get the message that they are closed. The next day, my charges say pending on my bank account. So I assume they have not run my card due to their complete failure. I check again today and see that I was charged $48 for services that were never rendered. I come into the store to talk to the general manager and make things right. She says I waited too long. Best I can do is give you a credit or remake your order. Never mind the tip, the delivery charges, the fuel and time I waste. If this is the shining example of the dominoes company, I will be steering clear from them from now on.
maria viruete
They always get my order right never messed up on one very polite and the real quick on delivery as well
Atmosphere: 5
Food: 5
Service: 5
Brad Maquet
Good food and service! Im really glad they stopped having you sign a receipt when picking up a paid for togo order. We all know it was a feeble attempt to get a tip, and I'm glad they stopped.
bobby breaux
Food always comes out right; tastes good and matches the order. Alex was very friendly and provided excellent customer service! Keep up the good work.
Atmosphere: 5
Food: 5
Service: 5
Pascal
I went in cause my delivery never showed up and they quickly remade my order and refunded the delivery fee. Turns out the address was wrong. I went with whatever the app suggested because I let them use my location and it was the house next door. Didn't notice that until I got home. I hope the neighbors enjoyed it.
Food: 5
Service: 5
Jorge Himes
Really fast and great attention
Recommended dishes: Ultimate Pepperoni
Cody Duffy
Delivery driver dropped the soads. Pizza came in without selected toppings. Missing the dipping sauce cup. Barely any sauce on the wings. I even tipped. Pizza and wings is cold. Delivery guy just left it at the door in pollen and didn't even ring the door bell. For $80 this is uncalled for. Will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Miguel Jose Osuna Colmenares
The guys here only use the phone. Very bad service. I went for my lunch and it took me more than 15 minutes and they didn't attend to me. 03-05-2025
Jill Oates
For carryout, the store employees are always super nice and effiecient.
Every time Lakeway Domino’s runs a special they skimp on cheese and even worse on toppings. I’m willing to pay more for a better pizza. Back to Craigo’s we go. Don’t run specials if that’s what your going to do.
Atmosphere: 4
Food: 3
Service: 5
Martino Anderson
Alex gave Great customer service.
Atmosphere: 5
Food: 5
Service: 5
Steven Richmond
great pizza at a great price
Atmosphere: 5
Food: 5
Service: 5
Romin Patel
I ordered through the app for a large order. The app said it would be ready in 45 minutes. I called the store at 45 minutes and the manager was immediately rude and told me it would be 2 hours before he could start the order. I asked him to calm down and he got upset that i placed a large order and he didn’t care that the app allowed me to order when i was just calling to get an update. He could have called so i could have found an alternate option. Instead he got annoyed with me. Never ordering from this location again.
Service: 1
Raissa Flora Tappa
Domino’s is Dominos, love the great coupons and the staff is super sweet.
We ordered a New York style pizza tonight and when delivered this was not New York style…I then called about my order and spoke with Brenden he proceeded to tell me that I was wrong and he made my pizza. I’ve ordered this style pizza many times. He handled the situation very unprofessionally and continued to tell me I was wrong. I will not spend another dime at this store and will make sure to let others know as well.
Atmosphere: 1
Food: 1
Service: 1
I almost never write a review. Usually if I do, it’s because I was impressed with service. This is the opposite. Even if you’re starving, do not spend your time and money at this Domino’s location. Two nights ago I placed an order for delivery. My tracking said delivery between 19 and 25 minutes. Roughly 1 hour later the delivery driver calls me and informs. They are having a hard time finding my address. I give directions. She still can’t find it. I sent her a pin drop. she never arrives. By this time, it’s midnight and I check my tracking on my order. It says it has been delivered. Which it has not. I tried to call the store. And I get the message that they are closed. The next day, my charges say pending on my bank account. So I assume they have not run my card due to their complete failure. I check again today and see that I was charged $48 for services that were never rendered. I come into the store to talk to the general manager and make things right. She says I waited too long. Best I can do is give you a credit or remake your order. Never mind the tip, the delivery charges, the fuel and time I waste. If this is the shining example of the dominoes company, I will be steering clear from them from now on.
They always get my order right never messed up on one very polite and the real quick on delivery as well
Atmosphere: 5
Food: 5
Service: 5
Good food and service!
Im really glad they stopped having you sign a receipt when picking up a paid for togo order.
We all know it was a feeble attempt to get a tip, and I'm glad they stopped.
Food always comes out right; tastes good and matches the order. Alex was very friendly and provided excellent customer service! Keep up the good work.
Atmosphere: 5
Food: 5
Service: 5
I went in cause my delivery never showed up and they quickly remade my order and refunded the delivery fee. Turns out the address was wrong. I went with whatever the app suggested because I let them use my location and it was the house next door. Didn't notice that until I got home. I hope the neighbors enjoyed it.
Food: 5
Service: 5
Really fast and great attention
Recommended dishes: Ultimate Pepperoni
Delivery driver dropped the soads. Pizza came in without selected toppings. Missing the dipping sauce cup. Barely any sauce on the wings. I even tipped. Pizza and wings is cold. Delivery guy just left it at the door in pollen and didn't even ring the door bell. For $80 this is uncalled for. Will not be returning.
Atmosphere: 1
Food: 1
Service: 1
The guys here only use the phone. Very bad service. I went for my lunch and it took me more than 15 minutes and they didn't attend to me. 03-05-2025
For carryout, the store employees are always super nice and effiecient.
Food: 5
Service: 5
Restaurantji Recommends
Every time Lakeway Domino’s runs a special they skimp on cheese and even worse on toppings. I’m willing to pay more for a better pizza. Back to Craigo’s we go. Don’t run specials if that’s what your going to do.
Atmosphere: 4
Food: 3
Service: 5
Alex gave Great customer service.
Atmosphere: 5
Food: 5
Service: 5
great pizza at a great price
Atmosphere: 5
Food: 5
Service: 5
I ordered through the app for a large order. The app said it would be ready in 45 minutes. I called the store at 45 minutes and the manager was immediately rude and told me it would be 2 hours before he could start the order. I asked him to calm down and he got upset that i placed a large order and he didn’t care that the app allowed me to order when i was just calling to get an update. He could have called so i could have found an alternate option. Instead he got annoyed with me. Never ordering from this location again.
Service: 1
Domino’s is Dominos, love the great coupons and the staff is super sweet.
Atmosphere: 5
Food: 4
Service: 5
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