Fast service and good sandwiches! My fave are the wraps.
Atmosphere: 4
Food: 4
Service: 4
Cheryl Pratt
The kid that is making sandwiches today, Nov 23, loves his job and he is good at it. Hugh energy, positive and makes a great sandwich. Best ever! The kid taking orders didn't want to bothered. Clean store, super quick service and great quality. Thanks!
Atmosphere: 5
Food: 5
Service: 4
Bryan McLane
This location rocks! The guys that work here are so nice. Someone accidentally opened my sandwich so they remade my entire order even though I told them it was fine. Definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
Kobi Elisha
good place
Atmosphere: 5
Food: 5
Service: 5
Shirley Prescott
My husband and I came in together to get sandwiches for our family, and unfortunately, we were met with very poor attitude from the staff. The sandwiches themselves are excellent — some of the best we’ve had — but a positive customer experience matters just as much. Let’s match the great food with great service to truly make someone’s day!
Atmosphere: 2
Food: 4
Service: 1
Krystal Mckinney
It took me a day to write this.. I was so upset. I went in around 12:30 on Tuesday May 12 and was one of the only people in the store. I ordered a little Turkey Tom . The guy confirmed my order at which point I thought he was making it.Three customers came In after me and all got their sandwiches before me, and no it wasn’t uber .
I asked after they all received their sandwiches and they were still making mine. Mind you it was a turkey small 🙂↔️Finally I received it and was missing lettuce and tomato’s, cheese and peppers I had asked for, and was put together disgustingly .
I went back in to ask for them to put the items I missed and had a rude encounter with a person named NICK who asked me what sandwich I ordered and he suggested I just get a refund and leave. I adamantly told him I would like have a sand which I paid for. I asked him to give me his managers name and he said he wouldn’t. . Per usual being black and upset he told me he would call the police on me instead.
The way I was treated for a small turkey sandwich was beyond me. There was a kid who was working that was understanding but NICK was very dismissive and disrespectful.
Be careful rude encounters and bad customer service . If NICK is working he might call the police on you for wanting to add missing items to your sandwich
Atmosphere: 1
Food: 2
Service: 1
Kailyn Brzozowski
I come here all the time and they do amazing on the Italian sub but recently they have been giving me like one slice of turkey on my beach club how is that even a sandwich without the turkey??
Atmosphere: 5
Food: 3
Service: 5
Jeffrey Wannamaker
Quick sandwich shop with good selection, fresh foods, fast preparation, eat-in or take out, always clean.
Atmosphere: 4
Food: 5
Service: 5
SONIDEROS
Picked up a sandwich sat 19 at 6:50 and never had anyone so kind at a Jimmy John's like the person who prepared my sandwich thanks
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The J J Gargantuan
MFH
Absolutely the worst customer service I’ve ever experienced at Jimmy John’s! Purchased sandwiches on 8/8/24 at 7:00 PM and a manager by the name of Phoenixg was extremely rude while taking our order (tried to rush me and acted really impatient). How does Jimmy John’s hire a manager who represents their store like that???
WORST MANAGEMENT IVE EVER SEEN HANGS THE PHONE UP ON ME AFTER THEY MESSED MY ORDER UP VINCE NEEDS TO BE FIRED HE HAS NO MANAGEMENT SKILLS NO CUSTOMER SATISFACTION SKILLS HE BELONGS TAKING OUT THE TRASH…I WILL ALSO BE CONTACTING THE BUSINESS BUREO AS
Atmosphere: 1
Food: 1
Service: 1
Laura Hernandez
Just went in and ordered the jalapeño chicken wrap sandwich. It was awful. It had more of the crispy jalapeños than any other item in the sandwich and it tasted like jalapeño potato chips. I went back once to tell them and they didn’t make any effort to correct the situation which is what I went in for so I just asked for some pickled jalapeños. Then I went back because it was just so gross and I showed the big guy how many chips were in the sandwich and still nobody asked me if they could help me with something else or to give me a refund. Finally the manager stepped in and said “so basically you didn’t like the taste of the sandwich and that it wasn’t his fault” then I got angry. Also a kid stepped in while I was talking to the Manager and I asked him to let me talk to the manager and he told me he talk to me if he wanted to and then he made a face at. Then I was accused of everyone’s hostility. I had mine and so did they. They are smug, horrible workers at least 3 of them. Horrible customer service skills.
Atmosphere: 1
Food: 1
Service: 1
LivingBreed
Great service and sandwiches as always.
Atmosphere: 4
Food: 5
Service: 5
Christian Johansson
Great workers with a cheerful attitude that embody the Jimmy John's feel. Groovy music in the background and I always love the #9 Italian with extra mayo and extra tomatoesThey have a nice patio outside that is perfect for kids and it has the gorgeous view of the Colorado River valley as you can see for 10 me across to the ridge of the other side of Lake Travis.Great for lunch or just to take in the beautiful view.
Atmosphere: 5
Food: 5
Service: 5
Reyna Raygun
Waiting over 15 minutes for a sandwich that has been sitting behind the counter the whole time is super not cool
Fast service and good sandwiches! My fave are the wraps.
Atmosphere: 4
Food: 4
Service: 4
The kid that is making sandwiches today, Nov 23, loves his job and he is good at it. Hugh energy, positive and makes a great sandwich. Best ever! The kid taking orders didn't want to bothered. Clean store, super quick service and great quality. Thanks!
Atmosphere: 5
Food: 5
Service: 4
This location rocks! The guys that work here are so nice. Someone accidentally opened my sandwich so they remade my entire order even though I told them it was fine. Definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
good place
Atmosphere: 5
Food: 5
Service: 5
My husband and I came in together to get sandwiches for our family, and unfortunately, we were met with very poor attitude from the staff. The sandwiches themselves are excellent — some of the best we’ve had — but a positive customer experience matters just as much. Let’s match the great food with great service to truly make someone’s day!
Atmosphere: 2
Food: 4
Service: 1
It took me a day to write this.. I was so upset. I went in around 12:30 on Tuesday May 12 and was one of the only people in the store. I ordered a little
Turkey Tom . The guy confirmed my order at which point I thought he was making it.Three customers came In after me and all got their sandwiches before me, and no it wasn’t uber .
I asked after they all received their sandwiches and they were still making mine. Mind you it was a turkey small 🙂↔️Finally I received it and was missing lettuce and tomato’s, cheese and peppers I had asked for, and was put together disgustingly .
I went back in to ask for them to put the items I missed and had a rude encounter with a person named NICK who asked me what sandwich I ordered and he suggested I just get a refund and leave. I adamantly told him I would like have a sand which I paid for. I asked him to give me his managers name and he said he wouldn’t. . Per usual being black and upset he told me he would call the police on me instead.
The way I was treated for a small turkey sandwich was beyond me. There was a kid who was working that was understanding but NICK was very dismissive and disrespectful.
Be careful rude encounters and bad customer service . If NICK is working he might call the police on you for wanting to add missing items to your sandwich
Atmosphere: 1
Food: 2
Service: 1
I come here all the time and they do amazing on the Italian sub but recently they have been giving me like one slice of turkey on my beach club how is that even a sandwich without the turkey??
Atmosphere: 5
Food: 3
Service: 5
Quick sandwich shop with good selection, fresh foods, fast preparation, eat-in or take out, always clean.
Atmosphere: 4
Food: 5
Service: 5
Picked up a sandwich sat 19 at 6:50 and never had anyone so kind at a Jimmy John's like the person who prepared my sandwich thanks
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The J J Gargantuan
Absolutely the worst customer service I’ve ever experienced at Jimmy John’s! Purchased sandwiches on 8/8/24 at 7:00 PM and a manager by the name of Phoenixg was extremely rude while taking our order (tried to rush me and acted really impatient). How does Jimmy John’s hire a manager who represents their store like that???
Service: 1
Restaurantji Recommends
WORST MANAGEMENT IVE EVER SEEN HANGS THE PHONE UP ON ME AFTER THEY MESSED MY ORDER UP VINCE NEEDS TO BE FIRED HE HAS NO MANAGEMENT SKILLS NO CUSTOMER SATISFACTION SKILLS HE BELONGS TAKING OUT THE TRASH…I WILL ALSO BE CONTACTING THE BUSINESS BUREO AS
Atmosphere: 1
Food: 1
Service: 1
Just went in and ordered the jalapeño chicken wrap sandwich. It was awful. It had more of the crispy jalapeños than any other item in the sandwich and it tasted like jalapeño potato chips. I went back once to tell them and they didn’t make any effort to correct the situation which is what I went in for so I just asked for some pickled jalapeños. Then I went back because it was just so gross and I showed the big guy how many chips were in the sandwich and still nobody asked me if they could help me with something else or to give me a refund. Finally the manager stepped in and said “so basically you didn’t like the taste of the sandwich and that it wasn’t his fault” then I got angry. Also a kid stepped in while I was talking to the Manager and I asked him to let me talk to the manager and he told me he talk to me if he wanted to and then he made a face at. Then I was accused of everyone’s hostility. I had mine and so did they. They are smug, horrible workers at least 3 of them. Horrible customer service skills.
Atmosphere: 1
Food: 1
Service: 1
Great service and sandwiches as always.
Atmosphere: 4
Food: 5
Service: 5
Great workers with a cheerful attitude that embody the Jimmy John's feel. Groovy music in the background and I always love the #9 Italian with extra mayo and extra tomatoesThey have a nice patio outside that is perfect for kids and it has the gorgeous view of the Colorado River valley as you can see for 10 me across to the ridge of the other side of Lake Travis.Great for lunch or just to take in the beautiful view.
Atmosphere: 5
Food: 5
Service: 5
Waiting over 15 minutes for a sandwich that has been sitting behind the counter the whole time is super not cool
Service: 1
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