Jimmy John's

2410 Ranch Rd 620 S #100, Lakeway
(512) 369-3930

Recent Reviews

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Jeffrey Wannamaker

Quick sandwich shop with good selection, fresh foods, fast preparation, eat-in or take out, always clean.

Atmosphere: 4

Food: 5

Service: 5

SONIDEROS

Picked up a sandwich sat 19 at 6:50 and never had anyone so kind at a Jimmy John's like the person who prepared my sandwich thanks

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The J J Gargantuan

MFH

Absolutely the worst customer service I’ve ever experienced at Jimmy John’s! Purchased sandwiches on 8/8/24 at 7:00 PM and a manager by the name of Phoenixg was extremely rude while taking our order (tried to rush me and acted really impatient). How does Jimmy John’s hire a manager who represents their store like that???

Service: 1

Collin Maleski

WORST MANAGEMENT IVE EVER SEEN HANGS THE PHONE UP ON ME AFTER THEY MESSED MY ORDER UP VINCE NEEDS TO BE FIRED HE HAS NO MANAGEMENT SKILLS NO CUSTOMER SATISFACTION SKILLS HE BELONGS TAKING OUT THE TRASH…I WILL ALSO BE CONTACTING THE BUSINESS BUREO AS

Atmosphere: 1

Food: 1

Service: 1

Laura Hernandez

Just went in and ordered the jalapeño chicken wrap sandwich. It was awful. It had more of the crispy jalapeños than any other item in the sandwich and it tasted like jalapeño potato chips. I went back once to tell them and they didn’t make any effort to correct the situation which is what I went in for so I just asked for some pickled jalapeños. Then I went back because it was just so gross and I showed the big guy how many chips were in the sandwich and still nobody asked me if they could help me with something else or to give me a refund. Finally the manager stepped in and said “so basically you didn’t like the taste of the sandwich and that it wasn’t his fault” then I got angry. Also a kid stepped in while I was talking to the Manager and I asked him to let me talk to the manager and he told me he talk to me if he wanted to and then he made a face at. Then I was accused of everyone’s hostility. I had mine and so did they. They are smug, horrible workers at least 3 of them. Horrible customer service skills.

Atmosphere: 1

Food: 1

Service: 1

LivingBreed

Great service and sandwiches as always.

Atmosphere: 4

Food: 5

Service: 5

Christian Johansson

Great workers with a cheerful attitude that embody the Jimmy John's feel. Groovy music in the background and I always love the #9 Italian with extra mayo and extra tomatoesThey have a nice patio outside that is perfect for kids and it has the gorgeous view of the Colorado River valley as you can see for 10 me across to the ridge of the other side of Lake Travis.Great for lunch or just to take in the beautiful view.

Atmosphere: 5

Food: 5

Service: 5

Reyna Raygun

Waiting over 15 minutes for a sandwich that has been sitting behind the counter the whole time is super not cool

Service: 1

deavon sanchez

Sandwich doesn't come with cheese. Have to pay extra for it. And my sandwich is so thin I thought nothing was in it when I got it. 6 pieces of thin turkey and 3 slices of cheese. For 9 dollars. This is incredible. I don't know why anyone would ever go to Jimmy johns. I mean it's pathetic and disrespectful to a sandwich.

Atmosphere: 5

Food: 1

Service: 5

cojo Raygun

You already know if you like Jimmy John's or not. This review is for the staff. They're great. That is all.

Service: 1

Mark Rogers

Always a good idea for a sub I like everything I have had

Atmosphere: 5

Food: 5

Service: 5

Greg Grant

Ordered the easiest thing possible a slim 1, it's ham and cheese. Got home to only cheese. Check your orders these people don't care.

Atmosphere: 1

Food: 1

Service: 1

Johnna Thompson

Fast, just as advertised

Atmosphere: 3

Food: 5

Service: 5

David South

Great lettuce wrap

Atmosphere: 4

Food: 5

Service: 5

Cody Muller

Food was good and they got my order correct. However, one of the workers wearing an orange shirt was being almost aggressive while taking my order. While I was eating my sandwich, I heard him mocking the other workers extremely loudly which was very off putting. I will probably not be coming back here for my lunch break anymore.

Atmosphere: 1

Food: 2

Service: 2

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