Never order from this place if you aren’t going there and watching them make it, they always forget at least one thing, sometimes they only give the delivery person only one of my pizzas even if I order multiple. My most recent pizza was missing toppings and had so much cheese that all I could taste the whole time was mozarella and I didn’t even ask for extra. The food is always great if they get it right I just wish they’d read the orders closer and had more of a consistant standard of how much stuff to add.
Yessica A Vences Gutiérrez
Stopped by Sunday, walked in no line. Ordered and stood there waiting to pay while my pizza was in the oven so about 8-10 min no one checked me out. So I sat down after about 5 min. The tables were dirty I wasn’t eating there it was to go, the floors were also dirty no ice in the fountain drink station, which was also super dirty soda splatter everywhere. I haven’t had them in a while and I probably won’t be stopping by again.
Vicki Kielbasinski
Love it
Lisa Coley
The food is historically great but the dining area is substandard. Tables & chairs are dirty and sticky. The napkin, silverware and drink dispensers need serious cleaning. The ice machine is out of order. ALL of it needs deep cleaning. I haven’t visited the Lakeway , TX store in the last eight months and I was totally surprised. Please fix this.
Belinda Lopez
Drove into town late and we were hungry! Got excited to see a Mod Pizza near our hotel! Especially since we don’t have one in our hometown. Checked the hours online. Google said they closed at 11:00PM it was 9:04, so we went. When we got there there it took a bit for anyone to come up to the “place your order” area. We noticed no one was in the restaurant, so we asked the employee who walked up what time they closed. She said 10. I looked at my watch and it was 9:07, so we thought “Ok! We have time!” So when we stepped closer to place our order, the girl…who never addressed us nor asked if we were ready to order…proceeded to begin assembling trays putting all of the “pizza stuff” out! They had already put everything away!!! She was literally having to assemble the “tray rails” for all of the ingredients. She did not look happy…so we left. (I’m sure she was relieved) Ended up at Cane’s where they welcomed us as soon as we opened the door and serviced us!!! We do love Mod Pizza! But we were disappointed that we couldn’t have it as a late dinner…even though we walked in almost an hour before closing time. Boo!!!
Austin Sheehan
Literally at a loss of words for this pizza. It was awful.
Rachel Thedford
Gross - Gross - Gross I’m not one to complain and granted it was 9pm on a Saturday night. But, gross- as soon as we walked in - the attitude of the manager was gross, they couldn’t believe we had to figure out what we wanted - she asked “have you never been here before” - the food line was basically empty and dirty and she was pissed that we ordered a salad too. Then Gross, the restaurant was filthy, every table was dirty- chairs strewn around- trash everywhere - dirty drink station (I cleaned it before I made my drink). And I am pretty sure I was permanently stuck to the floor in front of the trash can. And to top it off, Gross the staff is sitting on the counter, eating food while cooking my pizza. No pride in that manager. Unfortunately I won’t be back to this MOD, too bad I’m new to the neighborhood too
Renny Burton
Very unhappy with my recent order. Regret ordering
Kanyon
please stop scheduling a single person at night to do a 3-4 person job. I ordered online and got there about 15 minutes later which is when its usually ready, then waited an additional 25 minutes in store while 1 person was doing the job of 4 rushing around trying to get everything done by themselves while 2 more people could be seen in the back. my pizza came out wrong and very over cooked but i do not blame them, theyre being over worked.
Sophie Kitty
Evry time I've tried this pizzeria the food always tastes so good. Food is served hot and quick. The one thing they really need to pay more attention to is the cleanliness of the drink counter and table. They are hardly ever wiped down. This should be done throughout the day. Most of the tables were dirty and the counter and lid dispenser looked filthy. If management read this please have employees pay more attention tion to the dining and drink counter areas.
We arrived at this location an hour before they closed…. They where really rude serving us food.. and making faces…. They didn’t have forks in the front and we asked for some and they didn’t want to give us (2)forks. Even tho we had a bad service we gave them some tip.
Atmosphere: 1
Food: 2
Service: 1
AZZAM nehal
Terrible service at this particular location. Employees forget orders, have customers wait over 10 + minutes before even getting helped (on slow days), stingy with toppings, lazy overall and in the backroom half the time.
I’ve been to this location multiple times over the past many years and it’s consistently been bottom tier in service. Food + environment is good, just wish they had better customer service!
Atmosphere: 3
Food: 4
Service: 1
Anthony Crews
Great pizza made fresh an cooked in front of you Great variety of toppings an berry helpful staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mod Pizza
Jaime Hammond
We love MOD pizza but the management of this location has been consistently awful the last 3 years. They are ALWAYS out of some ingredient and it is never clean. It’s so sad because we love their cauliflower crust pizzas but they didn’t even have the crusts the last 3x we went in. I’m afraid we are giving up on them. RIP MOD.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Cauliflower Crust
Urissa Stephens
Usually, I have a good experience, but this last visit was not good. My daughter wanted this fang cheese pizza, and it was a tad over cooked.
Never order from this place if you aren’t going there and watching them make it, they always forget at least one thing, sometimes they only give the delivery person only one of my pizzas even if I order multiple. My most recent pizza was missing toppings and had so much cheese that all I could taste the whole time was mozarella and I didn’t even ask for extra. The food is always great if they get it right I just wish they’d read the orders closer and had more of a consistant standard of how much stuff to add.
Stopped by Sunday, walked in no line. Ordered and stood there waiting to pay while my pizza was in the oven so about 8-10 min no one checked me out. So I sat down after about 5 min. The tables were dirty I wasn’t eating there it was to go, the floors were also dirty no ice in the fountain drink station, which was also super dirty soda splatter everywhere. I haven’t had them in a while and I probably won’t be stopping by again.
Love it
The food is historically great but the dining area is substandard. Tables & chairs are dirty and sticky. The napkin, silverware and drink dispensers need serious cleaning. The ice machine is out of order. ALL of it needs deep cleaning. I haven’t visited the Lakeway , TX store in the last eight months and I was totally surprised. Please fix this.
Drove into town late and we were hungry! Got excited to see a Mod Pizza near our hotel! Especially since we don’t have one in our hometown. Checked the hours online. Google said they closed at 11:00PM it was 9:04, so we went.
When we got there there it took a bit for anyone to come up to the “place your order” area. We noticed no one was in the restaurant, so we asked the employee who walked up what time they closed. She said 10. I looked at my watch and it was 9:07, so we thought “Ok! We have time!” So when we stepped closer to place our order, the girl…who never addressed us nor asked if we were ready to order…proceeded to begin assembling trays putting all of the “pizza stuff” out! They had already put everything away!!! She was literally having to assemble the “tray rails” for all of the ingredients. She did not look happy…so we left. (I’m sure she was relieved) Ended up at Cane’s where they welcomed us as soon as we opened the door and serviced us!!!
We do love Mod Pizza! But we were disappointed that we couldn’t have it as a late dinner…even though we walked in almost an hour before closing time. Boo!!!
Literally at a loss of words for this pizza. It was awful.
Gross - Gross - Gross
I’m not one to complain and granted it was 9pm on a Saturday night. But, gross- as soon as we walked in - the attitude of the manager was gross, they couldn’t believe we had to figure out what we wanted - she asked “have you never been here before” - the food line was basically empty and dirty and she was pissed that we ordered a salad too. Then Gross, the restaurant was filthy, every table was dirty- chairs strewn around- trash everywhere - dirty drink station (I cleaned it before I made my drink). And I am pretty sure I was permanently stuck to the floor in front of the trash can. And to top it off, Gross the staff is sitting on the counter, eating food while cooking my pizza. No pride in that manager. Unfortunately I won’t be back to this MOD, too bad I’m new to the neighborhood too
Very unhappy with my recent order. Regret ordering
please stop scheduling a single person at night to do a 3-4 person job. I ordered online and got there about 15 minutes later which is when its usually ready, then waited an additional 25 minutes in store while 1 person was doing the job of 4 rushing around trying to get everything done by themselves while 2 more people could be seen in the back. my pizza came out wrong and very over cooked but i do not blame them, theyre being over worked.
Evry time I've tried this pizzeria the food always tastes so good. Food is served hot and quick.
The one thing they really need to pay more attention to is the cleanliness of the drink counter and table. They are hardly ever wiped down. This should be done throughout the day. Most of the tables were dirty and the counter and lid dispenser looked filthy. If management read this please have employees pay more attention tion to the dining and drink counter areas.
Restaurantji Recommends
We arrived at this location an hour before they closed…. They where really rude serving us food.. and making faces…. They didn’t have forks in the front and we asked for some and they didn’t want to give us (2)forks. Even tho we had a bad service we gave them some tip.
Atmosphere: 1
Food: 2
Service: 1
Terrible service at this particular location. Employees forget orders, have customers wait over 10 + minutes before even getting helped (on slow days), stingy with toppings, lazy overall and in the backroom half the time.
I’ve been to this location multiple times over the past many years and it’s consistently been bottom tier in service. Food + environment is good, just wish they had better customer service!
Atmosphere: 3
Food: 4
Service: 1
Great pizza made fresh an cooked in front of you
Great variety of toppings an berry helpful staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mod Pizza
We love MOD pizza but the management of this location has been consistently awful the last 3 years. They are ALWAYS out of some ingredient and it is never clean. It’s so sad because we love their cauliflower crust pizzas but they didn’t even have the crusts the last 3x we went in. I’m afraid we are giving up on them. RIP MOD.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Cauliflower Crust
Usually, I have a good experience, but this last visit was not good. My daughter wanted this fang cheese pizza, and it was a tad over cooked.
Atmosphere: 3
Food: 2
Service: 3
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