I have gone to 3 starbuck this location has been my 3rd starbucks in lakeway/beecave area I order the same drink at each location hazelnut oatmilk shaken expresso it is not made like it should be and its not consistant as a former Starbucks Barista I know starbucks is based on consistancy and this drink I happen to love is just constant every Barista does it different so its very disappointing the barista was great my drink was terrible he even made it a second time ?
Atmosphere: 5
Food: 3
Service: 5
Andrea D
Best customer service!Drinks are always made correctly!
Dahlton Does
This Starbucks is great for when the other one across the street has major problems like when their card reader and online app system doesn't work. It's not the kind of place to come and work for a few hours as there really aren't any comfy spots to chill, also it's inside a Randalls, but at least there's another option a short drive away.Being a much smaller location they streamlined the ordering and menu process to not have as many bakery items or drinks which kind of sucks but makes a lot of sense and it can be slow at times due to their only being one or maybe two people but I don't think I've ever gotten a wrong or bad drink or pastry item from this location. Also I don't think I've ever waited longer than a minute in line.There is a bit of confusion between this store and the other store across the street that I do think needs to be addressed. For some reason the other store across the street has pictures of this locations seating area. It's like the first photo thumbnail you see on google maps when you type in the other Starbucks location which can be really confusing. I'm not sure if it's something the company can address as I think it was done by a reviewer but it's worth looking into.The only other thing I can say about this place is that I don't believe it's possible to order online through the Starbucks app. It shows up as a store but there is no drive-thru or anything as it's inside Randalls, and it's pretty small there's no way I think they could handle getting online orders anyway plus it would probably ruin the location if they did not to mention people would probably get really confused to which Starbucks they ordered their drinks at because when you search Starbucks on any maps app... both locations initially appear as if they are literally right on top of each other. You have to zoom like all the way in to see that they are two separate locations. Anyway don't want this review to be to long. Peace!! -DDParking: The Starbucks is inside Randalls and the Randalls parking lot is literally massive!
Atmosphere: 2
Food: 3
Service: 5
Natalia R.
INSIDE RANDALLSThis location is sometimes confused with the drive through location across the street. This Starbucks is a smaller version tucked inside the grocery store by the entrance. This location does not have pre-order on the app.Food - sometimes, due to the smaller size, they run out of some items. Service - always friendly and get the orders correctly; I've had efficient service at this locationThere are tables and chairs to have your coffee or wait for your order/partner who is shopping.
Shannon G.
Came in, made my drink order. Sat down a couple minutes and my name was called. I was in and out so quick. Couldn't believe how fast the service was here. Parking lot is large enough to park and go in. I'm not a drive through person. I like to talk to humans and have that interaction. A few people in their laptops. A couple other people waiting for their drinks. But for the most part. It wasn't too busy at 10am. Service was friendly. Drink was wonderful. Really hit the spot.
Dianna Williams
I ordered two different matcha teas. the matcha powder was still floating in the drink, this been an ongoing problem.
Atmosphere: 2
Food: 2
Service: 2
Jon Racinskas
This location always seems to be out of stock on critical ingredients. I love that it’s super convenient, but I’ve had to walk out of there with an Americano because they didn’t have milk for a latte a few times, so I’m always a little hesitant to get in line there.
Anthony M.
Not sure how this place really has 4 star rating. That’s a farce. Been coming to this Randall’s for years and watched the drastic change and lack of service. No one is ever working the counter.During Open posted hours… closed sign always up.If they are here there’s always an on break sign. Be back soon.I’ve done my shopping (30 minutes sometimes more) only to come back and see the same sign up. (See picture below)
Mr. A
Not sure how this place really has 4 star rating. That’s a farce. Been coming to this Randall’s for years and watched the drastic change and lack of service. No one is ever working the counter.During Open posted hours… closed sign always up.If they are here there’s always an on break sign. Be back soon.I’ve done my shopping (30 minutes sometimes more) only to come back and see the same sign up. (See picture below)
Clark C.
Basically Mediocre. They unfortunately make mistakes on orders far more frequently than most other Starbucks locations.
Love the staff at this location- especially during the holidays! Christmas Day staff was awesome!
Vanessa Vodak
It was great.
Cesar Castro
Very friendly and helpful staff!! Everything was delicious and made to order. Highly recommend this Starbucks!
LemmonCrisp5632 LemmonCrisp5632
I ordered a venti drink, but they gave me a grande. This happened twice. I was about to ask about it, but the cashier had already closed the window. Would never go to this location again.
Wade Heidmann
Good location, not crowded at all. Nice seating area. Good coffee and service.
I have gone to 3 starbuck this location has been my 3rd starbucks in lakeway/beecave area I order the same drink at each location hazelnut oatmilk shaken expresso it is not made like it should be and its not consistant as a former Starbucks Barista I know starbucks is based on consistancy and this drink I happen to love is just constant every Barista does it different so its very disappointing the barista was great my drink was terrible he even made it a second time ?
Atmosphere: 5
Food: 3
Service: 5
Best customer service!Drinks are always made correctly!
This Starbucks is great for when the other one across the street has major problems like when their card reader and online app system doesn't work. It's not the kind of place to come and work for a few hours as there really aren't any comfy spots to chill, also it's inside a Randalls, but at least there's another option a short drive away.Being a much smaller location they streamlined the ordering and menu process to not have as many bakery items or drinks which kind of sucks but makes a lot of sense and it can be slow at times due to their only being one or maybe two people but I don't think I've ever gotten a wrong or bad drink or pastry item from this location. Also I don't think I've ever waited longer than a minute in line.There is a bit of confusion between this store and the other store across the street that I do think needs to be addressed. For some reason the other store across the street has pictures of this locations seating area. It's like the first photo thumbnail you see on google maps when you type in the other Starbucks location which can be really confusing. I'm not sure if it's something the company can address as I think it was done by a reviewer but it's worth looking into.The only other thing I can say about this place is that I don't believe it's possible to order online through the Starbucks app. It shows up as a store but there is no drive-thru or anything as it's inside Randalls, and it's pretty small there's no way I think they could handle getting online orders anyway plus it would probably ruin the location if they did not to mention people would probably get really confused to which Starbucks they ordered their drinks at because when you search Starbucks on any maps app... both locations initially appear as if they are literally right on top of each other. You have to zoom like all the way in to see that they are two separate locations. Anyway don't want this review to be to long. Peace!! -DDParking: The Starbucks is inside Randalls and the Randalls parking lot is literally massive!
Atmosphere: 2
Food: 3
Service: 5
INSIDE RANDALLSThis location is sometimes confused with the drive through location across the street. This Starbucks is a smaller version tucked inside the grocery store by the entrance. This location does not have pre-order on the app.Food - sometimes, due to the smaller size, they run out of some items. Service - always friendly and get the orders correctly; I've had efficient service at this locationThere are tables and chairs to have your coffee or wait for your order/partner who is shopping.
Came in, made my drink order. Sat down a couple minutes and my name was called. I was in and out so quick. Couldn't believe how fast the service was here. Parking lot is large enough to park and go in. I'm not a drive through person. I like to talk to humans and have that interaction. A few people in their laptops. A couple other people waiting for their drinks. But for the most part. It wasn't too busy at 10am. Service was friendly. Drink was wonderful. Really hit the spot.
I ordered two different matcha teas. the matcha powder was still floating in the drink, this been an ongoing problem.
Atmosphere: 2
Food: 2
Service: 2
This location always seems to be out of stock on critical ingredients. I love that it’s super convenient, but I’ve had to walk out of there with an Americano because they didn’t have milk for a latte a few times, so I’m always a little hesitant to get in line there.
Not sure how this place really has 4 star rating. That’s a farce. Been coming to this Randall’s for years and watched the drastic change and lack of service. No one is ever working the counter.During Open posted hours… closed sign always up.If they are here there’s always an on break sign. Be back soon.I’ve done my shopping (30 minutes sometimes more) only to come back and see the same sign up. (See picture below)
Not sure how this place really has 4 star rating. That’s a farce. Been coming to this Randall’s for years and watched the drastic change and lack of service. No one is ever working the counter.During Open posted hours… closed sign always up.If they are here there’s always an on break sign. Be back soon.I’ve done my shopping (30 minutes sometimes more) only to come back and see the same sign up. (See picture below)
Basically Mediocre. They unfortunately make mistakes on orders far more frequently than most other Starbucks locations.
Restaurantji Recommends
Love the staff at this location- especially during the holidays! Christmas Day staff was awesome!
It was great.
Very friendly and helpful staff!! Everything was delicious and made to order. Highly recommend this Starbucks!
I ordered a venti drink, but they gave me a grande. This happened twice. I was about to ask about it, but the cashier had already closed the window. Would never go to this location again.
Good location, not crowded at all. Nice seating area. Good coffee and service.