Took almost an hour to get our food and they got the order wrong twice
Atmosphere: 1
Food: 1
Service: 1
Edwin Watson
Getting bought out by the venture capital firm led to a steep drop in quality.
Atmosphere: 3
Food: 3
Service: 3
Dallas Martinez
I swear. We are Whataburger fans. Not of this location.....they always screw up our orders. I've only tried them 3 times since we lived here in two years and they always disappoint!!!! Never again
Food: 1
Serenity Vigil
Fries were served hot, they did forget my spicy ketchup but that was no big deal. Just make sure to check your bag. My food was super cold which sucked because it was an Avocado Bacon Burger. I'm thinking maybe they were out of fries and were waiting on more. Overall, an OK experience. Staff prepares orders a bit slowly though.
Atmosphere: 5
Food: 4
Service: 2
Ellen Ingram
So slow
Service: 1
Lizhi Xu
Waiting 40 minutes for a $15 food at 3 am. Don’t ever never going to this place again. It is crazy
Atmosphere: 1
Food: 1
Service: 1
Onie Gonzalez
Carlos has the worst customer service. When I told him they ruined my drive through order, he just hung up on me 4 times. He finally answered and told me to call back tomorrow and talk to morning management. 4 points Whataburger is always my 1st choice because Lakeway Whataburger can get their stuff together.
Food: 1
Service: 1
SONIDEROS
Not coming back. Place looks old and took a long time to get my food, even by placing it on the app. This place is gross and super outdated has been for a long time now.
Venita Smith
Whataburger, is well it's Whataburger my favorite
Dan Jackson
Forgot my order but pretended they hadn't instead of admitting their error. This place hasn't been the same since management changed. Continued to wait, but ended up waiting so long (20+ minutes) that I had to leave for work without getting a refund. Money for nothing. Avoid at all costs.
Any time I order delivery they always mess my order up and put cheese on my burger, which I’m allergic to. Had it happen twice in a row today after getting a refund for the botched order, not the first night I’ve had to do this.
Daniel Quinn
Great burgers - love the rolls!
Atmosphere: 4
Food: 5
Service: 5
Rebecca Albano
Very slow !
Atmosphere: 1
Food: 1
Service: 1
Thom Nuber
We did drive through. Friendly staff. This is just a tough location to get in and out of on rte 620. I'm resigned to the fact that although I can still eat a double burger, I should just get one patty. Old and feeling it?
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Whataburger
Samuel Mason
Just a pile of slop. Avoid night shift. Oh yeah, we waited 22 minutes for food. I rather eat my buddys shot.
Took almost an hour to get our food and they got the order wrong twice
Atmosphere: 1
Food: 1
Service: 1
Getting bought out by the venture capital firm led to a steep drop in quality.
Atmosphere: 3
Food: 3
Service: 3
I swear. We are Whataburger fans. Not of this location.....they always screw up our orders. I've only tried them 3 times since we lived here in two years and they always disappoint!!!! Never again
Food: 1
Fries were served hot, they did forget my spicy ketchup but that was no big deal. Just make sure to check your bag. My food was super cold which sucked because it was an Avocado Bacon Burger. I'm thinking maybe they were out of fries and were waiting on more. Overall, an OK experience. Staff prepares orders a bit slowly though.
Atmosphere: 5
Food: 4
Service: 2
So slow
Service: 1
Waiting 40 minutes for a $15 food at 3 am. Don’t ever never going to this place again. It is crazy
Atmosphere: 1
Food: 1
Service: 1
Carlos has the worst customer service. When I told him they ruined my drive through order, he just hung up on me 4 times. He finally answered and told me to call back tomorrow and talk to morning management. 4 points Whataburger is always my 1st choice because Lakeway Whataburger can get their stuff together.
Food: 1
Service: 1
Not coming back. Place looks old and took a long time to get my food, even by placing it on the app. This place is gross and super outdated has been for a long time now.
Whataburger, is well it's Whataburger my favorite
Forgot my order but pretended they hadn't instead of admitting their error. This place hasn't been the same since management changed. Continued to wait, but ended up waiting so long (20+ minutes) that I had to leave for work without getting a refund. Money for nothing. Avoid at all costs.
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Any time I order delivery they always mess my order up and put cheese on my burger, which I’m allergic to. Had it happen twice in a row today after getting a refund for the botched order, not the first night I’ve had to do this.
Great burgers - love the rolls!
Atmosphere: 4
Food: 5
Service: 5
Very slow !
Atmosphere: 1
Food: 1
Service: 1
We did drive through. Friendly staff. This is just a tough location to get in and out of on rte 620. I'm resigned to the fact that although I can still eat a double burger, I should just get one patty. Old and feeling it?
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Whataburger
Just a pile of slop. Avoid night shift. Oh yeah, we waited 22 minutes for food. I rather eat my buddys shot.
Food: 2
Service: 1
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