Absolutely terrible service at this Dairy Queen. The shift lead, Jessie, was extremely rude when I asked to have the fixings for my taco salad on the side. He told me they were “too busy” to accommodate that — like I’m not a paying customer who deserves decent service. I’ve been to this location before and have never had an issue with that request.
To make matters worse, when I asked for a receipt, they handed me a blank piece of receipt paper and then sarcastically asked if I “really want a receipt.” Completely unprofessional.
And let’s be honest — the amount of time Jessie spent running his mouth about what they couldn’t do, he could have actually used that time to help fulfill my request since they were supposedly so busy. If your staff can’t handle a little rush without being rude and lazy, then you need to hire better people or train them properly
Atmosphere: 1
Food: 1
Service: 1
Jan Leavelle
I ordered through the drive-thru. Had a Hunger Buster, Jr. with Cheese and it was delicious! My burger was both hot, and tasty. I ordered a Health Blizzard as well, and it was AS ALWAYS, SOOO YUMMY! I really enjoyed the grilled beef patty from DQ.
Food: 5
Service: 5
Recommended dishes: Banana Split, Blizzard Treats
Michele Root
Stopped to get some blizzards to cool down from all this Texas heat!
Atmosphere: 5
Service: 5
Kaitlyn
This man told me to write a review but I have no receipt and my mini blizzard was dripping everywhere and had no napkins
Came in here late at night and the customer service was great, the food was fast and delicious. I ordered the belt buster with a large fry and it was the BEST burger I’ve had in a while. They have a top chef in the back. The dining area was nice too. Definitely will be back next time I’m craving a quick burger that doesn’t taste like fast-food.
Atmosphere: 5
Food: 5
Service: 5
Josh D
Obviously, this is a fast food so ypu don't get there to get anything healthy. However, this is a newish venue, very well kept, staff is extremely friendly and prices are great.
Atmosphere: 5
Food: 5
Service: 5
Tabitha Baker
The manager Jessica was soo sweet! That was the best experience I have had at this location in a while! I will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Georgia Marie
Me and my family went in tonight for ice cream and the young cashier in front was very welcoming and friendly we really enjoyed the atmosphere and will be returning again
Atmosphere: 4
Food: 5
Service: 5
Allison Parish
We showed up late and when we tried to order we were refused. The lady taking orders was very rude and turned us away. They weren’t even closed yet. When we asked for service she told us “go try whataburger”
At 626pm today went to dairy queen asked for a banana split blizzard 1st one you could dump it over ,all juice ,stuff ran out of cup ,offered no lid ,I asked for a manager, a kid was pretending to be the mgr ,for my salad they forgot my ranch ,as I looked in the bag then he ended up giving me the ranch .the lady said she was the manager but sadly I don't think she was either because even the second banana split blizzard had chocolate dipped cone stuff in it that never been in a blizzard ,it wasn't blended at all chunks all in it I guess this team sadly doesn't know how to do there job or playing sick games or new at the job as a Christian person. I don't, shouldn't have to complain hope I get better service next time ,for 17 bucks the ice cream failed ,salad of course was fine except they gave me a spoon not a fork for salad
Atmosphere: 4
Food: 2
Service: 2
Whitney Davis
Horrible treatment of employees, absolutely terrible service, this place is a joke
Atmosphere: 1
Food: 1
Service: 1
Emerson G.
This was SO sad and weird. We waited in line for someone to answer the drive-thru for 15 mins and there was no one in front of us. We kept saying “hello” but no one helped. We finally ordered. The cone literally had a finger hole poked in it so I went in to get it remade and they did…. but without any gloves and it was just as sloppy. They literally grabbed the cone (and wiped it) with their bare hands. Saw a lady smoke a cig, go inside, not wash her hands or grab gloves, then literally go back to making ice creams. My husband ordered the mint blizzard and they didn’t mix in the mint or the Oreos?…. It was soft serve… with green liquid… and Oreos on top.
We couldn’t eat the cone (obviously) because it was so unsanitary and the blizzard was a hard no. The whole point of DQ is for the nostalgia 😭 This was the most depressing DQ we have ever been to like it feels so sad. Going to Culver’s from here on out and contacting corporate. What in the world was this?????
Absolutely terrible service at this Dairy Queen. The shift lead, Jessie, was extremely rude when I asked to have the fixings for my taco salad on the side. He told me they were “too busy” to accommodate that — like I’m not a paying customer who deserves decent service. I’ve been to this location before and have never had an issue with that request.
To make matters worse, when I asked for a receipt, they handed me a blank piece of receipt paper and then sarcastically asked if I “really want a receipt.” Completely unprofessional.
And let’s be honest — the amount of time Jessie spent running his mouth about what they couldn’t do, he could have actually used that time to help fulfill my request since they were supposedly so busy. If your staff can’t handle a little rush without being rude and lazy, then you need to hire better people or train them properly
Atmosphere: 1
Food: 1
Service: 1
I ordered through the drive-thru. Had a Hunger Buster, Jr. with Cheese and it was delicious! My burger was both hot, and tasty. I ordered a Health Blizzard as well, and it was AS ALWAYS, SOOO YUMMY! I really enjoyed the grilled beef patty from DQ.
Food: 5
Service: 5
Recommended dishes: Banana Split, Blizzard Treats
Stopped to get some blizzards to cool down from all this Texas heat!
Atmosphere: 5
Service: 5
This man told me to write a review but I have no receipt and my mini blizzard was dripping everywhere and had no napkins
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Blizzard Treats, Ice Cream Cone
Great service and food.
Atmosphere: 5
Food: 5
Service: 5
Came in here late at night and the customer service was great, the food was fast and delicious. I ordered the belt buster with a large fry and it was the BEST burger I’ve had in a while. They have a top chef in the back. The dining area was nice too. Definitely will be back next time I’m craving a quick burger that doesn’t taste like fast-food.
Atmosphere: 5
Food: 5
Service: 5
Obviously, this is a fast food so ypu don't get there to get anything healthy. However, this is a newish venue, very well kept, staff is extremely friendly and prices are great.
Atmosphere: 5
Food: 5
Service: 5
The manager Jessica was soo sweet! That was the best experience I have had at this location in a while! I will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Me and my family went in tonight for ice cream and the young cashier in front was very welcoming and friendly we really enjoyed the atmosphere and will be returning again
Atmosphere: 4
Food: 5
Service: 5
We showed up late and when we tried to order we were refused. The lady taking orders was very rude and turned us away. They weren’t even closed yet. When we asked for service she told us “go try whataburger”
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
At 626pm today went to dairy queen asked for a banana split blizzard 1st one you could dump it over ,all juice ,stuff ran out of cup ,offered no lid ,I asked for a manager, a kid was pretending to be the mgr ,for my salad they forgot my ranch ,as I looked in the bag then he ended up giving me the ranch .the lady said she was the manager but sadly I don't think she was either because even the second banana split blizzard had chocolate dipped cone stuff in it that never been in a blizzard ,it wasn't blended at all chunks all in it I guess this team sadly doesn't know how to do there job or playing sick games or new at the job as a Christian person. I don't, shouldn't have to complain hope I get better service next time ,for 17 bucks the ice cream failed ,salad of course was fine except they gave me a spoon not a fork for salad
Atmosphere: 4
Food: 2
Service: 2
Horrible treatment of employees, absolutely terrible service, this place is a joke
Atmosphere: 1
Food: 1
Service: 1
This was SO sad and weird. We waited in line for someone to answer the drive-thru for 15 mins and there was no one in front of us. We kept saying “hello” but no one helped. We finally ordered. The cone literally had a finger hole poked in it so I went in to get it remade and they did…. but without any gloves and it was just as sloppy. They literally grabbed the cone (and wiped it) with their bare hands. Saw a lady smoke a cig, go inside, not wash her hands or grab gloves, then literally go back to making ice creams. My husband ordered the mint blizzard and they didn’t mix in the mint or the Oreos?…. It was soft serve… with green liquid… and Oreos on top.
We couldn’t eat the cone (obviously) because it was so unsanitary and the blizzard was a hard no. The whole point of DQ is for the nostalgia 😭 This was the most depressing DQ we have ever been to like it feels so sad. Going to Culver’s from here on out and contacting corporate. What in the world was this?????
Fresh food, excellent service and clean
Atmosphere: 5
Food: 5
Service: 5
Denim did such a great job with making sure my order was right and has such a positive and helpful attitude! She gave us a great experience!
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