Einstein Bros. Bagels

Einstein bagel Leander is great! The bagels are fresh and the morning egg , bacon sandwich is very good. The best thing are the people who work there (Ohmyara, Jay, Leslie and others)-always greet me with a smile when I come in, take my order and award number quickly and say goodbye when I leave. I eat there to get some protein and carbs prior to my CF workout!

Atmosphere: 5

Food: 5

Service: 5

The bagels are good, service is excellent

Atmosphere: 4

Food: 3

Service: 5

I had an excellent experience! App orders had stopped, but the friendly employees helped me use the rewards in my app in a different way, which made me very happy.
The bagel I ordered was soft and chewy. The store was clean with sunshine brightening the place. I'm happy to have a new place for breakfast

Atmosphere: 5

Food: 5

Service: 5

The staff is very experienced and helpful. My first visit was amazing

Atmosphere: 5

Food: 5

Service: 5

I haven’t been to Einstein Bagels in awhile so I decided to visit the new Leander location.So many options now! I got half a dozen bagels, coffee and 2 different flavors of cream cheese spread. All fresh and delicious! I want to give a shout out to Anaya G.( I hope I’m spelling it correctly 😉) She greeted me with a welcome and a smile. I asked her for recommendations and she was very helpful and courteous. She’s an asset to the Einstein brand for sure!

Atmosphere: 5

Food: 5

Service: 5

We had a great experience, friendly and helpful staff with quick service! Will definitely be back!

Atmosphere: 5

Food: 5

Service: 5

My 4th trip here, disappointed again with my order. Ordered a chocolate chip bagel with bacon and cheddar. They asked if one egg or two, I stated one, received two. Ordered a honey almond smear- no where to be found, frustrating. Bagel sandwich was good, plenty of bacon and cheese. Irritating that they can’t seem to get my orders correct. I’m pretty sure I was their first drive thru customer, no one else in line, so not busy. Will go out of my way to the Einstein’s in Cedar Park, never had an issue with my orders…

Food: 4

Service: 1

I could tell I walked in on a rough morning. Upon walking in, the restaurant had a strong smell that something was burning. I waited in line behind about 4 other guests. No one approached us to take our order or check on us until a delivery driver walked in and grabbed someone’s attention with their phone. They were telling the drivers to contact their customers for certain substitutes and still ignoring the line. Finally, the first person in line asked to place their order and that is when we were finally told they are too backed up and won’t be taking new orders from us, that we should leave. I felt bad that the workers were clearly very busy, but this was poor customer service and management

Dissappointed no free Veterans coffee with purchase anymore 😕

Atmosphere: 1

Food: 1

Service: 1

We went to pick up an order before heading back home from a trip and the bagels were good. They did take a while due to it being a bit busy but again I had placed a big order. I was given extra items due to the wait time. The staff were very friendly and helpful despite the small issue.

Atmosphere: 5

Food: 5

Service: 5

I’ve now had two bad experiences in a row at this Einstein Bagels, and it’s clear the customer service here is seriously lacking.

On my first visit, I placed a mobile order and went through the drive-thru to pick it up. Instead of a simple handoff, the employee spoke down to me, telling me the drive-thru “isn’t for mobile orders” and that I needed to come inside. The tone and attitude were completely unnecessary and unprofessional.

I decided to give them another chance, but today was just as bad. The young girl at the window acted like I was inconveniencing her just by asking for the coffee I had already paid for. She handed the bag with no word, seemed annoyed when I asked about the drink, and then slammed the window shut in my face.

Between the rude attitude, lack of basic courtesy, and repeated poor service, I’m done with this location. Management really needs to address this, because it’s driving customers away.

Atmosphere: 4

Food: 4

Service: 1

Put in an online order nearly an hour prior to closing. Even called to make sure that they were opened and confirmed closing time. Came to the store and it was closed nearly 45 mins earlier. This no heads up when on the phone and still took my money.

Service: 1

Great service and low prices!

Atmosphere: 5

Food: 5

Service: 5

I always have the best experience here!
The food is amazing, the manager is always super friendly & the employees are wonderful too!
This is my favorite location by far.

Atmosphere: 5

Food: 5

Service: 5

Bacon, avocado, Egg white, Jalapeño cheese bagel and Blended salted caramel extra sweet Hands-down yum 😋 😋 😋

Atmosphere: 5

Food: 5

Service: 5