Marble Slab Creamery

I usually don’t leave bad reviews, but I write this in hopes that this place will take note and do better.

We tried this place because it’s pretty close to where we live and some folks on social media recommended it. I was severely disappointed on multiple fronts. When we walked in, nobody bothered to greet us or make us feel welcome. They were not busy, at all. Nobody bothered to ask if they could help us or answer any questions. When we approached the counter, the staff just stared at us, didn’t even say “how can I help” or “what can I get for you”. Nothing, just stared at us, waiting for us to order. So we ordered and paid, and they got to work on the order. My wife got her small order of ice cream in a few minutes, but it took like 10 minutes, to get the milkshake I ordered. Once again, it was not busy. When I got it, it was literally like drinking flavored milk. Not thick, or creamy, but runny flavored milk. Not good. Staff had pretty much disappeared to the back or wherever they went to, so we left. We were not thanked for coming in or made to feel welcomed in the least. Unfortunately it was just poor service all the way around.and VERY expensive for what we got. Nearly $20 for a small ice cream and a runny milkshake.

This could have been an isolated incident, and my wife liked her ice cream, so I’m not going to rate 1 star, but we likely won’t go back.

Absolutely incredible ice cream! I have always loved coming here for my birthday or any hot summer day! 10/10 recommend!

Came on a busy night, Olivia and her co worker were very attentive when I walked in and the coffee ice cream was great!

food was pricey, came in 15 minutes before close and the person with the piercings and purple hair made the best ice cream I’ve ever had and it’s so good I’m leaving 5 stars

Atmosphere: 4

Food: 5

Service: 5

Been coming here regularly for the past few months - great ice cream, cookies, and service!

All ice cream made in house - Didn’t know! We had the coffee milkshake, strawberry (real strawberries!) and chocolate. All was good and not too sweet.

Atmosphere: 4

Food: 5

Service: 5

Staff was nice. But the fudge sunday was terrible to be honest and the price made me question reality lol. Over $7 for this... Half a small cup of ice cream, a little chocolate drizzle, a scoop of mixed nuts with a bunch of below average whip cream. Reviews are accurate on this place

Atmosphere: 2

Food: 1

Service: 3

Ashlyn was so sweet and good with my boys

Kid-friendliness: Sweet

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ice Cream Sandwich

Amazing service! Ashlyn served us. Ice cream was great. The flavor was a spectacular.

Atmosphere: 5

Food: 5

Service: 5

Very rude and poor customer service. This was my first and last time.

Food: 1

Service: 1

Really cute place!

Atmosphere: 5

Food: 5

Service: 5

Rude staff. Paid for full price ice cream but were not allowed mix-ins because the staff cleaned the slab too early. Slab should not be closed until 9pm when it actually closes. Staff could have politely told us the situation instead of greeting us with such terrible attitude.

Atmosphere: 1

Food: 4

Service: 1

Very poor service and for the 1st time I tasted an ice cream that didn’t taste good!!

Atmosphere: 3

Food: 2

Service: 2

Ice cream AND Cookies Mmm! Perfect for a hot Texas afternoon!

Atmosphere: 5

Food: 5

Service: 5

Good job Jacob. You did a great job and had excellent service.

Atmosphere: 5

Food: 5

Service: 5