I just had an order delivered tonight and there were strands of hair in my food. I have always loved Papa John’s, but this really grossed me out.
Food: 1
Сергей Сафронов
The attitude towards delivery drivers is terrible.
Service: 1
Brian Jones
Worst looking pizza I've had in a while. That's quite the dough border and barely any cheese. It's like they only made half the pizza, but I definitely paid for the whole thing.
Food: 1
Nairi Papukyan
Excellent pizza and tasted great. Papa John’s no cheese pizza is the best. Order arrived super fast and pizza/wings were still fresh and hot. Great food, great service.
Food: 5
Service: 5
B King
Not sure what is going on out there. Had problems in the past but this time my drink wasn't delivered. Doordash driver they outsource to denied i was supposed to have it even after I showed my email receipt. Called the manager and he knew my name (probably from my phone number) then proceeds rattle off some number i dont know and ask if that was me and I said no. Then he rattled off some order that wasn't mine and said there's no drink. I said that's not my order and not what was delivered. I was delivered the right food just not the drink. He got confused and said that was his only order for me and I confirmed the store number from the email and said I was literally looking at my email confirm. I just said nevermind and I'm not ordering Papa John's anymore which I'm not. He didn't care (not surprised) and just said yes sir so I ended the call. Holy moly.
Food: 3
Service: 1
dorsa
i wanted to give it zero stars. the worst pizza I've ever bought. I got the Philly cheese steak pizza and instead of the steak there was rubbery sausages, the crust was so bad and the cheese tasted really fake... very unhappy with this.
Marie Elliott
Went in Papa John's for a pumpkin shaped pizza on Halloween. Got it home only to discover it was Way over cooked. Black in some areas. Our special treat was ruined. We ate it because we didn't have time to have them make another one. They should have never let that pizza out the door. Very disappointed! They did make things right, but the damage was already done.
Food: 1
Service: 5
Darshan S Mahendrakar
their food making quality has gone down and we are frequent customers and I guess the staff doesn't care about quality of food they serve anymore.even the pizza is not in round in shape.
Very good customer service the workers were so nice I am a regular customer I always come her because it’s my favorite pizza place
Food: 4
Service: 5
Leiana Herrera
I had an amazing experience thanks to Kristina's exceptional customer service! She was friendly, attentive, and went above and beyond to make sure everything was perfect. The pizza was absolutely delicious—fresh, flavorful, and cooked to perfection. It’s rare to find such great food and equally outstanding service in one place. I’ll definitely be returning and recommending this spot to friends and family. Thank you, Kristina, for making our visit so enjoyable!
Papa John’s Leander was clean and the staff were friendly! Also, I was craving some Papa John’s and this was the closest to me, which I’m glad about as some locations have gone downhill. This location also serves pizza slices on the weekend with a rec center nearby.
Atmosphere: 5
Food: 5
Service: 5
Kadie Rodriguez
UNDER NEW MANAGEMENT!! I was so surprised when I walked in tonight to pick up my order. Not only was my order ready on time, I was greeted by everyone! Anyone who usually goes here knows it's usually just 1 or 2 people working. Tonight, there was about 10 people! I was so shocked. It's under new management and theres a full staff! The atmosphere was different and it was just a great experience! Everyone go give this location a shot again! It's worth!
Atmosphere: 5
Food: 5
Service: 5
Bailey Melton (BaiBai)
The owner is so sweet and helpful and Kristina was so sweet and efficient and extremely helpful!
Atmosphere: 5
Food: 5
Service: 5
LaShea Ratliff
Food was good, hot, and made quickly.
Atmosphere: 5
Food: 5
Service: 5
Genesis Herrera
The employees have a bad manner of serving you. There is a man who is there in the afternoons, quite old, who speaks to you in a very bad mood and yells at you if you are old, don't work anymore. It gives a very bad image to the place. He behaved too racist towards me.
I just had an order delivered tonight and there were strands of hair in my food. I have always loved Papa John’s, but this really grossed me out.
Food: 1
The attitude towards delivery drivers is terrible.
Service: 1
Worst looking pizza I've had in a while. That's quite the dough border and barely any cheese. It's like they only made half the pizza, but I definitely paid for the whole thing.
Food: 1
Excellent pizza and tasted great. Papa John’s no cheese pizza is the best. Order arrived super fast and pizza/wings were still fresh and hot. Great food, great service.
Food: 5
Service: 5
Not sure what is going on out there. Had problems in the past but this time my drink wasn't delivered. Doordash driver they outsource to denied i was supposed to have it even after I showed my email receipt. Called the manager and he knew my name (probably from my phone number) then proceeds rattle off some number i dont know and ask if that was me and I said no. Then he rattled off some order that wasn't mine and said there's no drink. I said that's not my order and not what was delivered. I was delivered the right food just not the drink. He got confused and said that was his only order for me and I confirmed the store number from the email and said I was literally looking at my email confirm. I just said nevermind and I'm not ordering Papa John's anymore which I'm not. He didn't care (not surprised) and just said yes sir so I ended the call. Holy moly.
Food: 3
Service: 1
i wanted to give it zero stars. the worst pizza I've ever bought. I got the Philly cheese steak pizza and instead of the steak there was rubbery sausages, the crust was so bad and the cheese tasted really fake... very unhappy with this.
Went in Papa John's for a pumpkin shaped pizza on Halloween. Got it home only to discover it was Way over cooked. Black in some areas. Our special treat was ruined. We ate it because we didn't have time to have them make another one. They should have never let that pizza out the door.
Very disappointed! They did make things right, but the damage was already done.
Food: 1
Service: 5
their food making quality has gone down and we are frequent customers and I guess the staff doesn't care about quality of food they serve anymore.even the pizza is not in round in shape.
Atmosphere: 1
Food: 1
Service: 1
Very good customer service the workers were so nice I am a regular customer I always come her because it’s my favorite pizza place
Food: 4
Service: 5
I had an amazing experience thanks to Kristina's exceptional customer service! She was friendly, attentive, and went above and beyond to make sure everything was perfect. The pizza was absolutely delicious—fresh, flavorful, and cooked to perfection. It’s rare to find such great food and equally outstanding service in one place. I’ll definitely be returning and recommending this spot to friends and family. Thank you, Kristina, for making our visit so enjoyable!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Papa John’s Leander was clean and the staff were friendly! Also, I was craving some Papa John’s and this was the closest to me, which I’m glad about as some locations have gone downhill. This location also serves pizza slices on the weekend with a rec center nearby.
Atmosphere: 5
Food: 5
Service: 5
UNDER NEW MANAGEMENT!!
I was so surprised when I walked in tonight to pick up my order. Not only was my order ready on time, I was greeted by everyone!
Anyone who usually goes here knows it's usually just 1 or 2 people working. Tonight, there was about 10 people! I was so shocked. It's under new management and theres a full staff! The atmosphere was different and it was just a great experience! Everyone go give this location a shot again! It's worth!
Atmosphere: 5
Food: 5
Service: 5
The owner is so sweet and helpful and Kristina was so sweet and efficient and extremely helpful!
Atmosphere: 5
Food: 5
Service: 5
Food was good, hot, and made quickly.
Atmosphere: 5
Food: 5
Service: 5
The employees have a bad manner of serving you. There is a man who is there in the afternoons, quite old, who speaks to you in a very bad mood and yells at you if you are old, don't work anymore. It gives a very bad image to the place. He behaved too racist towards me.
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