I usually get Domino's but decided to try pizza Hut for the new flatz pizza. Ordered delivery at 8pm and got it at 9:16. They're 4 mins away from me and the food was cold. It was just ok after heating it back up. Back to Domino's I guess
Food: 2
Service: 1
Sam Poulos
The guy who took my order over the phone and rang me up was very professional and the food tasted great! From what I could see of the inside of the store, the place was clean as well.
Atmosphere: 5
Food: 5
Service: 5
Katkam Akhil
The pizzas were just okay.
Food: 3
Rocco Bayne
It's a grade A pizza hut, but what I really liked is that I messed my order up and they fixed it for me fast, and without attitude. Very friendly and professional fast service. Very clean restaurant
Atmosphere: 5
Food: 5
Service: 5
Venkat Ramaraju Jami
Always mess up with Order
Atmosphere: 1
Food: 1
Service: 1
lori head
Not the best pizza. Kinda hap-hazardly put together and service is extremely slow. Nice people but way too busy for them to keep up with. Pizza was super sloppy and crust wasn’t cooked all the way. Meh.
W W
We ordered two pizzas for pick up as we were shopping at the grocery store. We had frozen in our car so timing was everything. We followed the tracking of the pizza so when it came down to the last 5 min of cooking time noted through the app. We left, only to get there to pick up the finished pizza (per the app) and they just put the pizzas in the oven as we pulled up. The app said it was finished! So we sat there at the pick up window for 15-20 MIN!!!! With our frozen food in the back seat! I asked why the app said it was done so we could time out the pick up and it was NOT EVEN STARTED...or just started as we drove up for pick up! Also, BOTH PIZZAS MISSING THE MUSHROOMS and missing the extra cheese!!! PLEASE DONT COUNT ON THE APP THAT TELLS YOU PIZZA IS DONE BECAUSE IT MAY NOT BE.
Atmosphere: 1
Food: 2
Service: 1
Josh Walenta
Ordered pick up and order wasn't ready until 40 minutes after the pick up time. One of the pizzas was missing toppings and the replacement was on a different crust. Cheese sticks were different then the ones ordered. Stuffed crust had large section with no sauce or cheese. One of the boneless buffalo bites was raw in the center.
I have ordered here before without issue. There were several staff working but several were standing around and one employee was trying to cut all the pizzas and there were over a dozen uncut pizza stacked up by the ovens.
Atmosphere: 1
Food: 2
Service: 1
Tabitha Croxton
Came in to order June 22 6:18 pm The lady at the counter couldn’t complete our order due to multiple reasons and troubles on pizza huts end , no mushrooms and told us they had no wings. Another women stated they had wings still no mushrooms. It took all of 28 minutes for them to speak on these items missing or not missing. The First Lady at the register had to walk back and forth 6 times to even try to complete one of my orders just for them to state there’s no mushrooms I then came out to my vehicle to wait for the order to be completed and got told they had no wings. It seems to me no one knew how to correctly use the register in a proper manner or let us know specifically if they had certain items available. A personal pizza with wings was in my menu for tonight as for a medium one topping as well and on the menu board of Pizza Hut my pizza was going to be 16. And some change while another pizza the same but only change was cheese pull bites was only 13.99 … we order other things in replacement of the missing items and terrible service but mostly didn’t sit right with me even being that.
I’d reconsider when choosing online or in person to choose this Pizza Hut as they seem to have low rated reviews on quality of food and service. May could have been the team they had for the weekend or just in general but this wasn’t an experience I’d like to return to.
Atmosphere: 1
Food: 1
Service: 1
Jake W
Nothing is more frustrating than paying for a $3.00 extra cheese up charge, drive 20 minutes to pickup the pizza, drive 20 minutes back home just to open the pizza and take a bite into pizza sauce and hardly any cheese. Don’t forget the up charge for original crust? Super frustrating.
I’m extremely disappointed with my experience. I placed an order that was supposed to arrive by 11:47 AM, and over two hours later (1:47 PM), I still hadn’t received it—nor had I been given any kind of ETA.
It took four separate phone calls before anyone on the management team offered any compensation, and even then, I was only given a $20 credit instead of a full refund. The most frustrating part is that they still couldn’t tell me when, or if, my food would arrive.
As a teacher stuck at my desk during the school day, I was relying on this meal. Instead, I’ve been left hungry and frustrated, with no clear resolution. Very disappointing service from this location.
Atmosphere: 1
Food: 1
Service: 1
Bobby Allen
Would give less stars if possible. Got our name wrong three times. We said order for Debbie he said for Jim, no Debbie oh Derick, no DEBBIE, okay Sarah. Bunch of young guys listening to rap not paying attention. Then got our order wrong so we had to wait another 20 minutes and the pizzas we did get were only half cooked and had absolutely no sauce. Didn’t even taste like pizza. Worst pizza I have ever had from Pizza Hut or any other place. Never thought they could be worse than Dominos but here we are. Never eating there again.
Atmosphere: 1
Food: 1
Service: 1
Sousou
Update: Store manager reached out to me and compensated me for the wrong order with store credit that I used for new order and everything came out great this time.
I made an order and all my pizzas came with zero toppings. I opened a chat with Pizza Hut customer service and to my surprise they can’t access or do anything, they kept asking me about every single detail of the order as they can’t see it and all what they will do is open an incident for the store.
I actually can’t believe this is the level of service from a chain like pizza hut. Unlike Popeyes for example who have an AI agent that resolves this type of issues immediately. I don’t think I will order from this store again and maybe pizza hut overall.
Atmosphere: 4
Food: 5
Service: 5
Keisean L
Place is nice and chill, workers are nice , place is nice
Atmosphere: 4
Food: 4
Service: 4
Madison C
The store has definitely been improving on their food quality and customer service!
I usually get Domino's but decided to try pizza Hut for the new flatz pizza. Ordered delivery at 8pm and got it at 9:16. They're 4 mins away from me and the food was cold. It was just ok after heating it back up. Back to Domino's I guess
Food: 2
Service: 1
The guy who took my order over the phone and rang me up was very professional and the food tasted great! From what I could see of the inside of the store, the place was clean as well.
Atmosphere: 5
Food: 5
Service: 5
The pizzas were just okay.
Food: 3
It's a grade A pizza hut, but what I really liked is that I messed my order up and they fixed it for me fast, and without attitude. Very friendly and professional fast service. Very clean restaurant
Atmosphere: 5
Food: 5
Service: 5
Always mess up with Order
Atmosphere: 1
Food: 1
Service: 1
Not the best pizza. Kinda hap-hazardly put together and service is extremely slow. Nice people but way too busy for them to keep up with. Pizza was super sloppy and crust wasn’t cooked all the way. Meh.
We ordered two pizzas for pick up as we were shopping at the grocery store. We had frozen in our car so timing was everything. We followed the tracking of the pizza so when it came down to the last 5 min of cooking time noted through the app. We left, only to get there to pick up the finished pizza (per the app) and they just put the pizzas in the oven as we pulled up. The app said it was finished! So we sat there at the pick up window for 15-20 MIN!!!! With our frozen food in the back seat! I asked why the app said it was done so we could time out the pick up and it was NOT EVEN STARTED...or just started as we drove up for pick up! Also, BOTH PIZZAS MISSING THE MUSHROOMS and missing the extra cheese!!! PLEASE DONT COUNT ON THE APP THAT TELLS YOU PIZZA IS DONE BECAUSE IT MAY NOT BE.
Atmosphere: 1
Food: 2
Service: 1
Ordered pick up and order wasn't ready until 40 minutes after the pick up time. One of the pizzas was missing toppings and the replacement was on a different crust. Cheese sticks were different then the ones ordered. Stuffed crust had large section with no sauce or cheese. One of the boneless buffalo bites was raw in the center.
I have ordered here before without issue. There were several staff working but several were standing around and one employee was trying to cut all the pizzas and there were over a dozen uncut pizza stacked up by the ovens.
Atmosphere: 1
Food: 2
Service: 1
Came in to order June 22 6:18 pm
The lady at the counter couldn’t complete our order due to multiple reasons and troubles on pizza huts end , no mushrooms and told us they had no wings. Another women stated they had wings still no mushrooms. It took all of 28 minutes for them to speak on these items missing or not missing. The First Lady at the register had to walk back and forth 6 times to even try to complete one of my orders just for them to state there’s no mushrooms I then came out to my vehicle to wait for the order to be completed and got told they had no wings. It seems to me no one knew how to correctly use the register in a proper manner or let us know specifically if they had certain items available. A personal pizza with wings was in my menu for tonight as for a medium one topping as well and on the menu board of Pizza Hut my pizza was going to be 16. And some change while another pizza the same but only change was cheese pull bites was only 13.99 … we order other things in replacement of the missing items and terrible service but mostly didn’t sit right with me even being that.
I’d reconsider when choosing online or in person to choose this Pizza Hut as they seem to have low rated reviews on quality of food and service. May could have been the team they had for the weekend or just in general but this wasn’t an experience I’d like to return to.
Atmosphere: 1
Food: 1
Service: 1
Nothing is more frustrating than paying for a $3.00 extra cheese up charge, drive 20 minutes to pickup the pizza, drive 20 minutes back home just to open the pizza and take a bite into pizza sauce and hardly any cheese. Don’t forget the up charge for original crust? Super frustrating.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Large Pizza
Restaurantji Recommends
I’m extremely disappointed with my experience. I placed an order that was supposed to arrive by 11:47 AM, and over two hours later (1:47 PM), I still hadn’t received it—nor had I been given any kind of ETA.
It took four separate phone calls before anyone on the management team offered any compensation, and even then, I was only given a $20 credit instead of a full refund. The most frustrating part is that they still couldn’t tell me when, or if, my food would arrive.
As a teacher stuck at my desk during the school day, I was relying on this meal. Instead, I’ve been left hungry and frustrated, with no clear resolution. Very disappointing service from this location.
Atmosphere: 1
Food: 1
Service: 1
Would give less stars if possible. Got our name wrong three times. We said order for Debbie he said for Jim, no Debbie oh Derick, no DEBBIE, okay Sarah. Bunch of young guys listening to rap not paying attention.
Then got our order wrong so we had to wait another 20 minutes and the pizzas we did get were only half cooked and had absolutely no sauce. Didn’t even taste like pizza. Worst pizza I have ever had from Pizza Hut or any other place. Never thought they could be worse than Dominos but here we are. Never eating there again.
Atmosphere: 1
Food: 1
Service: 1
Update: Store manager reached out to me and compensated me for the wrong order with store credit that I used for new order and everything came out great this time.
I made an order and all my pizzas came with zero toppings. I opened a chat with Pizza Hut customer service and to my surprise they can’t access or do anything, they kept asking me about every single detail of the order as they can’t see it and all what they will do is open an incident for the store.
I actually can’t believe this is the level of service from a chain like pizza hut. Unlike Popeyes for example who have an AI agent that resolves this type of issues immediately. I don’t think I will order from this store again and maybe pizza hut overall.
Atmosphere: 4
Food: 5
Service: 5
Place is nice and chill, workers are nice , place is nice
Atmosphere: 4
Food: 4
Service: 4
The store has definitely been improving on their food quality and customer service!
Atmosphere: 5
Food: 5
Service: 5
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