We had burgers and fries. The food was good. The nozzle on the Sprite was missing so we got splashed. The employees don't smile at all. They are not mean just not friendly or care to be there.
Atmosphere: 3
Food: 2
Service: 2
Karina Asencio
On December 20, I went to Dairy Queen and ordered a six-piece chicken meal. When I got home, all the chicken was raw. I called the store that night and was told to return the next day for a refund since they were closing.
When I returned, the new manager, Lewis, refused to refund me because I didn’t have the chicken with me—even though it was already reported. I waited 45 minutes to speak to a manager and was still denied.
No one has contacted me about this issue, and it’s upsetting that they refused a refund over only $14. Very poor customer service and a serious food safety concern. Case number: 22469002.
Chuy Day
Waited in Drive thru for 30 minutes. Got home and order was no made correctly for the amount of time I waited.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Banana Split, Burger
Evolution Picker
They messed up my order I got a single instead of a double and they wanted me to drive back to remake it instead of getting it another day Im trying to eat at home with my entire family not drive back for the inconvenience they caused. I didn't ask for the entire order redone just the messed up item they had. There was no line in the drive thru and they still mess up just do better and don't over charge someone for something they don't do right. Period. Make it right and do better.
Atmosphere: 1
Food: 1
Service: 1
ADecker
Usually not my rating for Dairy Queen but Joel at the window was polite, funny and professional. Give that man a raise .
Katherine imelis
Little girl in the front had an attitude from the second I ordered. My blizzard had no toppings in it and the box combo came with barely any fries and no bread AND there was bbq everywhere even coming out the box. When i told them that my meal was missing bread she questioned she had to remake it. The food they handed me was nasty as-well as their attitude.
Atmosphere: 1
Food: 1
Service: 1
Geraldo Alberto Gonzalez
Excellent food and service!
Gene Kanellis
Very clean DQ with a VERY friendly staff. We dined in and the food and drinks were delivered to our table by two very friendly employees.
Atmosphere: 5
Food: 5
Service: 5
Lisa Guest
Our food and ice cream was great. The assistant manager at the counter with the large framed glasses and forearm tattoos was robotically rude to everyone. I know what working fast food can do to a person's spirit so I get being unhappy at work. People can be awful to food workers! But, some of us are genuinely nice people that don't deserve to feel like a burden while ordering food at restaurant. I felt like I was bothering her at work.
OMG, waited in the drive thru for 30 mins for 2 kids meal, and 3 blizzards. I'm sure my order would of went faster had i went inside. It's like they don't care if people leave. As a business owner, customer service especially in the drive thru would be served as my top priority.
Atmosphere: 2
Food: 2
Service: 1
Angie Fishwater
the cashiers act like they're scared of customers
Service: 1
rodney scott
Ordered 2 medium chocolate dipped cones , they barely had 2 sections very disappointed. We even questioned about the very small size. Answer was that's medium. WOW what a change since last time.
Atmosphere: 5
Food: 3
Service: 4
Hannah Cleary-Carlson
Great Heath Dilly Bars a little slow on drive thru service but ok
Atmosphere: 2
Food: 5
Service: 3
cheeming cloud
Waited 20 minutes till we got to the window and received our food. The guy handed up just the box, no bag or napkins. He handed us the blizzard without a lid or straw. We asked for napkins 3 times and he looked at us like we were speaking another language so we never got any napkins.
Drive thru com sucks
We had burgers and fries. The food was good. The nozzle on the Sprite was missing so we got splashed. The employees don't smile at all. They are not mean just not friendly or care to be there.
Atmosphere: 3
Food: 2
Service: 2
On December 20, I went to Dairy Queen and ordered a six-piece chicken meal. When I got home, all the chicken was raw. I called the store that night and was told to return the next day for a refund since they were closing.
When I returned, the new manager, Lewis, refused to refund me because I didn’t have the chicken with me—even though it was already reported. I waited 45 minutes to speak to a manager and was still denied.
No one has contacted me about this issue, and it’s upsetting that they refused a refund over only $14. Very poor customer service and a serious food safety concern.
Case number: 22469002.
Waited in Drive thru for 30 minutes. Got home and order was no made correctly for the amount of time I waited.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Banana Split, Burger
They messed up my order I got a single instead of a double and they wanted me to drive back to remake it instead of getting it another day Im trying to eat at home with my entire family not drive back for the inconvenience they caused. I didn't ask for the entire order redone just the messed up item they had. There was no line in the drive thru and they still mess up just do better and don't over charge someone for something they don't do right. Period. Make it right and do better.
Atmosphere: 1
Food: 1
Service: 1
Usually not my rating for Dairy Queen but Joel at the window was polite, funny and professional. Give that man a raise .
Little girl in the front had an attitude from the second I ordered. My blizzard had no toppings in it and the box combo came with barely any fries and no bread AND there was bbq everywhere even coming out the box. When i told them that my meal was missing bread she questioned she had to remake it. The food they handed me was nasty as-well as their attitude.
Atmosphere: 1
Food: 1
Service: 1
Excellent food and service!
Very clean DQ with a VERY friendly staff. We dined in and the food and drinks were delivered to our table by two very friendly employees.
Atmosphere: 5
Food: 5
Service: 5
Our food and ice cream was great. The assistant manager at the counter with the large framed glasses and forearm tattoos was robotically rude to everyone. I know what working fast food can do to a person's spirit so I get being unhappy at work. People can be awful to food workers! But, some of us are genuinely nice people that don't deserve to feel like a burden while ordering food at restaurant. I felt like I was bothering her at work.
Restaurantji Recommends
OMG, waited in the drive thru for 30 mins for 2 kids meal, and 3 blizzards. I'm sure my order would of went faster had i went inside. It's like they don't care if people leave. As a business owner, customer service especially in the drive thru would be served as my top priority.
Atmosphere: 2
Food: 2
Service: 1
the cashiers act like they're scared of customers
Service: 1
Ordered 2 medium chocolate dipped cones , they barely had 2 sections very disappointed. We even questioned about the very small size. Answer was that's medium. WOW what a change since last time.
Atmosphere: 5
Food: 3
Service: 4
Great Heath Dilly Bars a little slow on drive thru service but ok
Atmosphere: 2
Food: 5
Service: 3
Waited 20 minutes till we got to the window and received our food. The guy handed up just the box, no bag or napkins. He handed us the blizzard without a lid or straw. We asked for napkins 3 times and he looked at us like we were speaking another language so we never got any napkins.
Atmosphere: 1
Food: 1
Service: 1
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