IHOP
5920 Bandera Rd, San Antonio
(210) 509-7800
Recent Reviews
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Awesome place my mom always takes me here when i have doctors appoint
Atmosphere: 5
Food: 5
Service: 5
Bad experience waited to long for food,milk shake was not good.
Atmosphere: 1
Food: 1
Service: 1
Got the split decision breakfast. Pancakes came out so cold the butter had to be melted by putting it against my coffee cup. Server Destiny was pretty good.
Whole staff was waiting at the kitchen for food to come out. Probably short some kitchen staff
Atmosphere: 3
Food: 2
Service: 4
Ordered on line for 9:25 pick up. Waited til 9:55 and was told they were still working on it.
Atmosphere: 1
Food: 1
Service: 1
No attention to customer I stood there waiting for my online order and was ignored the manager never even made eye contact and his employees weren’t that much better . Horrible service never coming again.
Atmosphere: 1
Service: 1
Let me start with, there were less than 10 people already seated. We waited close to 5 minutes to be seated. Then we waited 10+ minutes to see a server. Next, we waited over 20 minutes for our food (in a place with less than 10 people who had already had their food). We almost walked out, only reason was because of the server we stayed. He was nice and tried to fix things.
The silverware was badly spotted and so I used a lemon to properly clean them. We told our server who gave us plastic ware which I quickly took to use. Then when the food came, my order was incorrect...Why?? The server took my order correctly as he confirmed it for me. I don't know if the cook's mind was on vacation, by the way there was only 1 cook, but my omelet was incorrect....really???
Needless to say, we will NOT be back at this location.
Atmosphere: 3
Food: 3
Service: 3
Dirty cups, silverware, plates. Cold dining room. Poor customer service. Cold food. Long wait for food.
Atmosphere: 1
Food: 1
Service: 1
I was at this establishment on friday morning around 1130 am as a break after the busy holiday and i had the most attentive and sweet waitress. Imagine my surprise when i heard a manager relentlessly bullying and disrespecting her and right after she said she couldnt handle my table any longer.. so i tipped her $20. I will not be coming back nor will i recommend an establishment that allows its employees to be abused
Atmosphere: 1
Food: 1
Service: 1
Wonderful staff
Atmosphere: 4
Food: 4
Service: 4
Our waitress was amazing!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food tool awhile to come out but worth the wait
Atmosphere: 5
Food: 5
Service: 5
Yvonne our waitress was very attentive, friendly and quick with our order.
Atmosphere: 5
Food: 5
Service: 5
We surprised friend to join her for breakfast. Staff was very accommodating
Atmosphere: 4
Food: 4
Service: 4
I don’t usually have great service experience at iHops. Eboni changed that. We were so happy to have her as a server. She was fast, attentive, and knew the menu very well. We will ask to sit in her section next time we go.
Atmosphere: 4
Food: 4
Service: 5
Went with my family to enjoy breakfast and my server Yolanda was friendly, attentive, and very professional. She made our experience enjoyable. Highly recommended. 🙌🏼☺️
Atmosphere: 5
Food: 5
Service: 5
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