Someone needs to give a crap about customer service because I guess y'all don't care about having customers. I haven't been in awhile but I will not be going back to subway. Y'all don't care at all
Adharai Sabinas
DO NOT! Place online orders on this place. They will give your order to someone else and they will refuse to help you or give you a refund. That just happened to me and Michael said that he didn’t know how to do a refund for online orders or how to help.
Atmosphere: 1
Service: 1
Morgan Oneal
Every time we order from here something is missing or completely wrong to our food. It shouldn’t be that hard to follow instructions and put what belongs to the order. Definitely won’t be ordering from this location again.
Service: 1
T H
Man up front was an ass. Crazy to not know how to regulate yourself as an adult. I ordered one item, it’s not my fault there were 9 other people in front of me that I don’t even know.
Atmosphere: 4
Food: 4
Service: 1
Jay Salazar
Micheal is rude as heck . Swear everytime i go there he has the worst attitude. I literally spend at least a 100 bucks a week for my coworkers and I but I’m about to take my business elsewhere because why deal with a very rude worker who obviously hates his job and gets everyone’s orders literally everytime where i could go elsewhere and pay less !?!? Worst subway ever . Wish we had the one in Walmart still plus it takes at least 30 minutes in hold with Micheal in the drive through
Atmosphere: 1
Food: 1
Service: 1
Stephen Rivas
Clean Restaurant But Horrible Customer Service Even By Management, It's Not Hard To Understand How To Make A Sandwich. . .
We love subway and a couple of the employees here are great, (one is veryy rude) BUT if it's even a little busy they will not answer or work the driv e thru and found out today they unplug the incoming online orders so those get charged but not made. A smart manager would have an employee during the busy lunch hour just for the window and online orders. Also, get the calendar for SPC when they are hosting major events and double staff those days.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Subway Club
D Perkins
I don't know how many bad reviews and complaints a company needs to try to fix things but it must be a bunch... has anyone ever been able to order at the drive thru without waiting 20 minutes first.. I haven't.. Subway used to be a premiere place to eat but guess no more.. sad really from what the founders saw and expected in the 1990s
Atmosphere: 1
Food: 2
Service: 1
Victorya Baldwin
I love Subway it's very convenient for me and it's healthy I always get my food delivered cuz I don't have time to go in cuz I'm at work I've noticed that they always forget to put something I ordered on my sandwich this time it was avocado last time it was sauce I'm upset because this always happens
Food: 4
Service: 3
Recommended dishes: Tuna
Melinda Gandy
I didn't realize that they had redone the Subways in Levelland, but not have they! It looks great inside and - the best part? They tore out the fence that made the old drive-thru especially hazardous (especially to teenagers on their driver's permit....R.I.P. Old Suburban..... ?But the young fellas working inside were absolutely wonderful - had the BEST SANDWICH EVER this time! Try the "Turkey California Club" with double meat - it was great! ☺️
Atmosphere: 4
Food: 5
Service: 5
Debbi
I am the first to write a negative review when needed but I will say today was such a pleasant surprise. The speaker was answered and my order taken in less than two minutes. My sandwich was ready and well crafted. WELL DONE TODAY... we will see if it last..
Good food and very friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Fresh veggies and subway bread
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
The Outlaw! Bowbow!
Atmosphere: 4
Food: 5
Service: 5
Someone needs to give a crap about customer service because I guess y'all don't care about having customers. I haven't been in awhile but I will not be going back to subway. Y'all don't care at all
DO NOT! Place online orders on this place. They will give your order to someone else and they will refuse to help you or give you a refund. That just happened to me and Michael said that he didn’t know how to do a refund for online orders or how to help.
Atmosphere: 1
Service: 1
Every time we order from here something is missing or completely wrong to our food. It shouldn’t be that hard to follow instructions and put what belongs to the order. Definitely won’t be ordering from this location again.
Service: 1
Man up front was an ass. Crazy to not know how to regulate yourself as an adult. I ordered one item, it’s not my fault there were 9 other people in front of me that I don’t even know.
Atmosphere: 4
Food: 4
Service: 1
Micheal is rude as heck . Swear everytime i go there he has the worst attitude. I literally spend at least a 100 bucks a week for my coworkers and I but I’m about to take my business elsewhere because why deal with a very rude worker who obviously hates his job and gets everyone’s orders literally everytime where i could go elsewhere and pay less !?!? Worst subway ever . Wish we had the one in Walmart still plus it takes at least 30 minutes in hold with Micheal in the drive through
Atmosphere: 1
Food: 1
Service: 1
Clean Restaurant But Horrible Customer Service Even By Management, It's Not Hard To Understand How To Make A Sandwich. . .
Atmosphere: 3
Food: 1
Service: 1
Good hot,fresh food. Service with a smile.
Vegetarian options: There's plenty of veggies
Parking: Lots of parking
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Sandwich, Oatmeal Raisin
Restaurantji Recommends
We love subway and a couple of the employees here are great, (one is veryy rude) BUT if it's even a little busy they will not answer or work the driv e thru and found out today they unplug the incoming online orders so those get charged but not made. A smart manager would have an employee during the busy lunch hour just for the window and online orders. Also, get the calendar for SPC when they are hosting major events and double staff those days.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Subway Club
I don't know how many bad reviews and complaints a company needs to try to fix things but it must be a bunch... has anyone ever been able to order at the drive thru without waiting 20 minutes first.. I haven't.. Subway used to be a premiere place to eat but guess no more.. sad really from what the founders saw and expected in the 1990s
Atmosphere: 1
Food: 2
Service: 1
I love Subway it's very convenient for me and it's healthy I always get my food delivered cuz I don't have time to go in cuz I'm at work I've noticed that they always forget to put something I ordered on my sandwich this time it was avocado last time it was sauce I'm upset because this always happens
Food: 4
Service: 3
Recommended dishes: Tuna
I didn't realize that they had redone the Subways in Levelland, but not have they! It looks great inside and - the best part? They tore out the fence that made the old drive-thru especially hazardous (especially to teenagers on their driver's permit....R.I.P. Old Suburban..... ?But the young fellas working inside were absolutely wonderful - had the BEST SANDWICH EVER this time! Try the "Turkey California Club" with double meat - it was great! ☺️
Atmosphere: 4
Food: 5
Service: 5
I am the first to write a negative review when needed but I will say today was such a pleasant surprise. The speaker was answered and my order taken in less than two minutes. My sandwich was ready and well crafted. WELL DONE TODAY... we will see if it last..
Atmosphere: 4
Food: 4
Service: 5
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