Buffalo Wild Wings

Disappointed with the food and customer service

Ordered wings and a brownie from Bdubs, and the experience was frustrating. The wings came drenched in sauce that was way too salty—almost inedible. I’ve had the same wings before and never had this issue, so I called to check if there was a mistake. The response? “That’s just how it comes, we don’t make it.” Not only was the attitude dismissive, but it also didn’t address the fact that something clearly tasted off.

To top it off, the brownie was delivered without the ice cream, which is supposed to come with it. No explanation, no heads-up—just incomplete. All in all, poor quality control and even worse customer service. Won’t be ordering again anytime soon.

Brie is the best server!

Atmosphere: 5

Food: 5

Service: 5

Got had the Mushroom Swiss burger and it was good. It has a horseradish type sauce that gave it a little kick and was pretty good.

Atmosphere: 5

Food: 5

Service: 5

They’re very rude and don’t even know the how to talk to customers I suggest not visit here

Atmosphere: 1

Food: 1

Service: 1

The fries and the Dr. Pepper are the only things I've liked. That's about it. Ordered a burger, and the meat is overcooked. Brother had boneless wings that came out over cooked and hard exterior that was difficult to stab with a fork. Pretzels are more of a bread with a mound of seeds and salt on top. This experience as a whole is meh. I won't be back.

Atmosphere: 2

Food: 2

Service: 2

Oh this location did us Sooo right Both my fries and my boneless wings were Fresh FRESH! and we're SOOOO GUDD! @ 12:00 midnight ! That's #unmatched!

Atmosphere: 5

Food: 5

Service: 5

Cat was awesome! Smiling so happily. Please get this girl a gift card from Sephora.

Atmosphere: 5

Food: 5

Service: 5

Our server admitted she knew nothing about beer and didn't like wings so she couldn't direct us but the menus could. Unbelievable. The biggest thing though is I broke my molar on a boneless wing. No kidding. Parts of my boneless wings were like a rock while the other parts were soft. How does this even happen?

Atmosphere: 2

Food: 1

Service: 2

Went in today. Waiter acted like getting me a drink was hard work . Meanwhile everyone else that came in afterwards were getting served pretty quick. I then said to him that if making a margarita is too much I’ll take a beer. He walked away and said let me know what beer you want while walking away. I walked out. Don’t need to be somewhere that doesn’t want your money

New review:

I do not like the new rule for bringing out food while others are still ordering.

I would say that if you have a larger group this is not the establishment for you.

The waiter told us to direct our comments to yall, so I hope this message finds you well. Thanks.

Atmosphere: 5

Service: 5

The manager was rude over the phone and he was not helpful trying to get my order delivered. If you are planning to get food delivered from this location, you are better order directly from a delivery app.

Had an issue with my order, spoke w Josh who is apparently an assistant manager and he was very arrogant. Called and spoke with John a manager and he was lackadaisical, SMH. VERY SAD these guys don’t understand the value of good customer service. I won’t be back.

Atmosphere: 2

Food: 1

Service: 1

Rj was an amazing server! He was super attentive and did a fantastic job. We will definitely be back soon!

Atmosphere: 5

Food: 5

Service: 5

There wings are lacking in the sauce. They barely toss them with any sauce and they tasted overcooked and the fries tasted bland, cold, and rubbery. It’s as if they have been sitting out all day and then served. It will be my last time getting their wings.

Atmosphere: 4

Food: 2

Service: 1

Just sat there for 20 minutes waiting to get any service. Left and went next door to BJ’s. Love BWW’s wings. But apparently I guess not today.