Buffalo Wild Wings

2613 Interstate 35E, Frontage Road, Lewisville
(214) 488-3700

Recent Reviews

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Chuck Finley

Incredibly rude staff! Ask for even a little help and they talk to you like you're an idiot. Unacceptable service!

Atmosphere: 3

Food: 4

Service: 1

Recommended dishes: Chicken Wings

Thanmai Vadlamudi

I have watched the movie and went for dinner with friends to Buffalo Wild Wings and I was not satisfied with food .As I have order for traditional wings and they didn’t apply the BOGO offer and wings were too dry and I have been to BWW from the past 4 years and they asked to go to the app to apply the coupon and not satisfied with the experience .The charges were modified but I still didn’t receive the refund of it

Atmosphere: 4

Food: 2

Service: 2

Sharon Cornell

Visited 1/12/25–Food was decent, but after 10-15 min had to ask for our fried pickles. Pickles were lukewarm and not much flavor. I remember them being better a few years ago. Also, ranch dressing wasn’t the fresh kind I was looking forward to. Please don’t use bottled ranch.

Atmosphere: 4

Food: 3

Service: 4

Gus Aranda

Great place, food and service!

Atmosphere: 4

Food: 4

Service: 4

sentinal53

I have now been here three times. First time, long wait to get sat then server took a long time to get my order and there was no one even there. 2nd time was for my birthday. Same thing... no host(ess) to greet, plenty of staff but no one at the front. Finally got sat but table was dirty. Server took a bit to get over but redeemed himself with good sauce choices and awesome desert. 3rd time... what is even happening!!?!?!?! No one at the front late night. Every table was pretty much dirty with trash, debris and menus. Decided to try and sit in the bar. Bunch of staff mulling around doing nothing. Busser was finally getting to some tables in the bar next to me but had his air pods in and was slamming the trays around. I literally got up and walked out. You have officially lost my business BWW. I've been in this industry for too long to try and eat at some place where your workers don't care and all I hear about is the slow paced bad service. I love your sauces for the wings even though I know how they are made and batched. It's sad and disappointing.

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Chicken Wings

Sarah Leverenz

Last time we were here it wasn’t very busy and the service was sooooo slow. Our order was forgotten, one person’s food wasn’t brought out, some finished before others even got their orders. Now it’s Saturday night and some great college football games on and it’s lively. A few 2 seat tables in the bar so they told us to sit anywhere. Waited at least 15 minutes and not one person acknowledged us or looked our way. Love the wings but not putting up with the poor service at this location.

Service: 1

Tiffany Jackson

Great food and service. The place is pretty much slow unless there’s a game on or premier event.

Atmosphere: 4

Food: 5

Service: 5

Chris Thomas

People are great but the way management runs the establishment is

Atmosphere: 3

Food: 3

Service: 3

Jorge Alfredo Vargas

Update 11/18/2024:

I went with my friends to watch the fight. I've got numerous feedback that they dont really go for the Food or the service. The service was below expectations. The nachos i got were lightly drizzled with sour cream and cheese. For 16 bucks it was very disappointing. The salad was tiny and for around the same price, again, disappointing. Why not come for the wings??? Because look at the old review below. No resolution, so why would I risk my guts again?

Old review but still relevant:

I ordered the wings to be well done, apparently they don't do that.

I've always ordered them that way because if not BWW will give me an upset stomach.

The flesh is usually undercooked for my liking which leads to the upset stomach and time spent in the bathroom.

*update after calling and speaking about my issue for what seemed over 30 minutes I was promised to receive feedback via email and or phone. I have not and it's definitely been over a week.

This is overall just disappointing, even their customer service line has disappointed me and wasted my time.

Atmosphere: 3

Food: 1

Service: 1

Ana Lorraine

Justin was our server, he was super nice and attentive. Food was great and reasonably priced.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Wings

Kecia Hardin

Hello everybody… You have to go into the bar here and ask for Veronica! She makes a incredible martini and her customer service service is incredible along with the rest of the staff and the cooks are cranking out food left and right… Super hot wings and incredible cold beer… Thank you, Buffalo wild wings !

Atmosphere: 5

Food: 5

Service: 5

MrTBone360

Placed order online at 3:42, said it would be ready at 4, arrived a little before 4, didn't receive food till 4:27. It wasn't even that busy inside. And the site has the audacity to ask for a tip.
Edit. Sorry, food was cold when I got home, 8 minute drive so definitely was sitting in the kitchen the whole time.

Food: 1

Service: 1

Victoria Yarkho

If you order for carry out, check your order before leaving the store. One of the meals was incorrect. Since their website states that they deliver, we called to request corrected order to be delivered since the mess up was on them. We were told that they don’t deliver and offered a dollar credit. I guess I’ll just have to deal with through my credit card.

Omero Mauricio

im sorry guy bit you guys need to do something with this place, fills like a funeral place.
this place is dead ☠️ did not even order food

Jk Ch

Very slow service. Food cold.
The manager didn't do anything to help.

Atmosphere: 4

Food: 3

Service: 1

Recommended dishes: Boneless Wings, Chicken Wings

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