Chili's Grill & Bar
4570 State Hwy 121, Lewisville
(214) 494-6341
Recent Reviews
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Brianna the bartender was great! Very attentive & provided great server! Pleased with my visit!
Atmosphere: 5
Food: 5
Service: 5
Brianna was working the bar and the service was fantastic! Will definitely be coming again!!
Atmosphere: 5
Food: 5
Service: 5
To go was slow
Atmosphere: 3
Food: 3
Service: 3
It was my daughter's birthday and she wanted to go there. Food was good, drinks was ok this time, there usually good. But had a good time.
Atmosphere: 5
Food: 5
Service: 5
We had such a great experience at this Chili’s, and a huge part of that was our server, Chrissy. She was absolutely amazing from start to finish. Super attentive without being overbearing, checked in on us regularly, and genuinely engaged with our table.
Our food came out hot, fresh, and exactly as ordered, and Chrissy made sure everything was perfect the entire time. Her energy, professionalism, and attention to detail were truly 10/10 customer service. This is the kind of service that makes you want to come back. Shoutout to Chrissy for making our visit so enjoyable!
Atmosphere: 5
Food: 5
Service: 5
Brianna and the other servers were amazing & the best at making sure if everything was good/just checking on us as well. I'll be sure to come back soon because my family and I had excellent service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips \u0026 Salsa
We waited 28 mins for our server to even come to our table. Then waited another 15 for our drinks by the time our food came I asked for to go boxes because I was super annoyed at this point .
Atmosphere: 3
Food: 3
Service: 1
I knew I should have ordered more ranch but this was all I got (minus the one very conservative dip I took before the photo since I realized I had to ration it). Why offer ranch at all at this point lol.
Food: 3
Really good for and too take someone for a date or just too eat
Atmosphere: 5
Food: 5
Service: 5
The manager was rude and had a attitude problem when I was asking if I could get something else because the food I had was not good and when the manager came I asked if they have changed the recipe for the chicken crispers their was no response. And having a sharp attitude and said no how are you doing and then asked again if how I was doing again. Then said well can I get something else for you and I said yes and I said I will take the mushroom burger and I said I assume it comes with fries and he snapped back and said no not necessarily you can pick something else and I didn’t know that. And went and got my food but I didn’t appreciate his harshness and his customer service towards me as a manager. I will not be returning.
Service: 1
Restaurantji Recommends
Great location. Sam was an absolute gem of a server. Food was great!
Atmosphere: 5
Food: 5
Service: 5
This place is so good, Everyone is so nice. The servers are fast and food is always so fresh.
Atmosphere: 4
Food: 5
Service: 5
Often order soups to be delivered never come full food always cold not quality. The chilies of today is not the chilies of yesterday. Complete garbage restaurant.
Atmosphere: 2
Food: 2
Service: 2
Wonderful service and even the host opened the door as we exited the restaurant, wow they do sure have a wonderful manager here. 5 stars.
Atmosphere: 5
Food: 5
Service: 5
Some jobs are just not for certain people
Think the young lady that was our server would be great at customer service outside of the food industry
Atmosphere: 3
Food: 3
Service: 2
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