Chipotle Mexican Grill
722 W Main St, Lewisville
(469) 549-4964
Recent Reviews
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The food is great.
The service is mediocre at best...
Its fast food...
Easy in, easy out.
As wth every thing, its getting a bit expensive.
Atmosphere: 3
Food: 4
Service: 2
so clean and employees are so nice
Atmosphere: 5
Food: 5
Service: 5
I recently visited this Chipotle location and had a very disappointing experience. I ordered a vegetarian burrito bowl, but I was given beef instead. When I brought it to the staff’s attention, no one—including the manager—offered an apology. Instead, I was told in an arrogant tone that “contamination can happen” and that it is “quite often possible,” as if it’s something customers should expect.
As someone who orders vegetarian food, this is extremely concerning. Food contamination is a serious issue, and dismissing it so casually shows a lack of respect for customer dietary preferences and health concerns. The manager’s attitude was especially unprofessional. Rather than acknowledging the mistake, she simply asked if she should “remake a fresh one,” with no sense of responsibility or concern.
This experience raises serious questions about food handling, training, and customer service at this location. I hope upper management reviews this incident and ensures proper standards are followed, especially regarding cross-contamination and customer communication.
Atmosphere: 1
Food: 1
Service: 1
Nobody help 😭
Atmosphere: 1
Food: 1
Service: 1
Love this place
Definitely a very stingy with the protein location as well when I went in the guac was very much brown, wouldn’t recommend this location.
I love chipotle and go often but mainly in person rarely online order. Well, I ordered online today to get home and when I get home the food quality is terrible. They underserve you on portions (mainly meats) to avoid food cost problems. They load it up with lettuce and rice to make it “seem full” but when you remove the toppings I see barely any meat in there, even though I ordered double meat and paid for it. I am losing faith in chipotle and this is just terrible. Do better chipotle. This is unacceptable.
Atmosphere: 3
Food: 1
Service: 3
I liked the chipotle .
Atmosphere: 5
Food: 5
Service: 5
I never try they food, but o took my sister there to get her food. Base on how she like these, I think that it looks really good. They know how to carry of people respectful
Atmosphere: 5
Food: 5
Service: 5
Best food and service!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The workers are always rude and seem bothered when you order here and the chicken specifically is always burnt and rubber tasting. I've been coming to this Chipotle since i was in high school and i swear 2 of every 3 times i go the meat is burnt and or rubbery.
Atmosphere: 4
Food: 1
Service: 2
Everything was perfect. Efficient and friendly service, and incredible food, both in taste and portion. Defenitely going to be a regular here.
Atmosphere: 5
Food: 5
Service: 5
Food had no seasoning whatsoever. Carnitas tasted bland.
Atmosphere: 3
Food: 1
Service: 5
Food is too good to care about service or atmosphere
Atmosphere: 4
Food: 5
Service: 3
Portions are so ass lol the manager always micromanaging the poor employees I feel bad for them tbh
Atmosphere: 1
Food: 1
Service: 1
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