Chipotle Mexican Grill

2605 S Stemmons Fwy, Lewisville
(972) 315-3694

Recent Reviews

Brother B0b

Everyone here is so friendly and polite. It’s like going to your favorite place to hangout, even when they are busy, service and quality never changes. I’ve been coming here for a while and won’t go anywhere else to eat while on my lunch break. And you can never get tired of this food. It’s fresh and delicious!!! I rely this it’s 10 stars to the staff and management!!!!!!!! Google will only allows 5 ??

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl

Cooper Moore

food was good definitely will be coming back to this location and the workers were nice and respectful took a little bit for them to start taking my order but when your trying to do stuff in the restaurant buisnesss you can run a little bit behind overall really good!!! ?

Atmosphere: 4

Food: 4

Service: 4

Ismael Rivera

Took forever, their chip bags are almost empty , the side of guacamole that I asked for was almost empty too, so disappointing at this place

Mckenzie Hammers

I had Alexis helping me out today and her personality is amazing she made my day ! Her service is outstanding and she is brings character and life to the establishment give that girl a

Atmosphere: 5

Food: 5

Service: 5

Maddi A

Manager is snarky and unhelpful.

N. Beezy

Came here to request service correction for an online order that was subpar the evening before. Management immediately took care of my concerns and fixed my order with care. I was in and out! Directly following the lunch rush.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl

Tony Ackerman

I'm a fan of chipotle overall but I will not return to this location.This location in particular is terrible. The management are thieves and liars. They make up fake charges that are "new company wide initiatives" that do not exist at any other store.I should have just refused the product and left but they caught me in a vinegar moment where I did not have the ability to get anything else.

Atmosphere: 3

Food: 4

Service: 1

Brian Smith

Food was good. Music was too loud and strange. The plastic cutlery was worthless. If I ever come back I'll have to bring my own silverware and earplugs.

Atmosphere: 2

Food: 5

Service: 5

Shekeya McCallister

I tried to give this location another chance. I even tried calling customer service and they redirected me to the store. I called the store and bypassed the IVR and still nobody picked up the phone to remake my entire order. I am missing cheese on both bowls and missing sour cream on one! I paid extra for queso on the other. I didn’t get what I paid for. I won’t order from this location anymore

Food: 1

Service: 1

Narciso Martinez

I just came in to eat and I’ve been coming here for years but this last visit was the worse. The lady manager there is incredibly rude not only to customers but I actually saw and heard her raise her voice at her employees. The manager was literally yelling about food portions because we asked for extra on our food because it had very little chicken. We are never coming here again they need to get a new manager!

Atmosphere: 1

Food: 1

Service: 1

Hugh Mair

Insanely rude to the person in front of me in line, and totally disorganized. I had to leave without getting any food because I simply couldn't tolerate it.

Atmosphere: 1

Food: 3

Service: 1

Paula Romero

Never coming back. We had a very long day and we decided to get some chipotle at 9:40pm (20 minutes before they close). My brother and my mom where trying to decide what they wanted in their bowls and the staff was really, really rude, yelling at them, and asking them in a very rude way to hurry up, cause they had to close in 15min. My brother was asking for double portions because they were serving literally so poor portions, and the staff was SO RUDE being kinda aggressive and sarcastic and he didn’t want to give them double portion because “there wasn’t enough guacamole” but he didn’t even try to get a good portion. I have to mention that the place was empty and we were the only people ordering. My mom who doesn’t speaks english was very confused and scared about this attitude they had, I’ve never experienced something like this before. We are never coming back.

Carlos Eduardo Thondike Mejias

Beautiful. It is a very quiet place with nice people and delicious, natural food. I like it a

Atmosphere: 5

Food: 5

Service: 5

Ozair Mahmood

They deliberately lowered the portions and most of the trays were empty at 6:30 pm on a Saturday. Never coming back!

Food: 2

Service: 1

Adam R

The portions have gotten way too small. I ordered double portions all the time. Today I notice it was very light. I voiced my concern to staff but lady manger tried to convince me she gave double portion. At almost $4 extra, it doesn't look extra. This place has been going down hill for the last couple of years. I like Hawaiian Bros on Main St. much better anyway. Really good portions about the same price and way friendlier staff.

Atmosphere: 1

Food: 1

Service: 1

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