Some of the best crust/bread I’ve ever had from a pizza place… but we only get it 50% of the time because when you show up at 9:30pm and they close at 10pm, their “Open” sign is on, etc… you walk in and they tell you they already shut off their oven for the night and there’s no more orders! This has happened to us at 9:45, 9:40, and now 9:30… Just turn your sign off if you’re going to stop serving customers?? Or update your hours to reflect when you would prefer to be closed? It’s misleading and super inconvenient for people who work evenings and are looking for late night meals :(
Atmosphere: 2
Food: 5
Service: 2
Jason Stinson
Worst place. This is the second time they screwed up my order, so im not ordering from these people anymore. The guy answers the phone and puts me on hold for 7 minutes. I finally hung up and called back and he tried to put me on hold and I said no, I wanted to speak to a manager. He put me on hold and there was no manager or supervisor, just a shift lead. I explained the situation and I didn't get everything I ordered and the pizza was wrong. The guy couldn't speak English so I asked to talk to someone who speaks English and they put me on hold for 5 minutes and finally someone who spoke English about 30%. He said they called me 5 times about my order and I looked at my phone and no missed calls. I told him no, they didn't and I checked my call log and then he said oh we sent you a text 5 times to call us, so I checked & no text messages, so I told him to get his story straight. I finally just told him to refund my money and come get his pizza. He said he would cancel the order and refund my card. If it's not there in 7 days, guess I'll have to dispute the charge. Im not eating here anymore. They over charge and obviously don't have a full time management team. They don't even taste that great. Pizza hut, dominoes and little Caesars has better quality pizza than marcos. I gave this company a try twice and separate locations but the service and food is not great. You might as well go get a frozen pizza from Kroger and air fry it, than order from this knock off place again.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Specialty Pizza
D Davis
Went here for the special menu pizza. Enjoyed a free slice of Pizza while waiting from an employee dressed in what looked like pj’s (oversized plain T-shirt and extremely short shorts). I ordered Philly cheesesteak and it was soggy towards the center, overloaded with onions/bell pepper that had the hard outer parts still left on the onion . I just waited until today Saturday to eat a 4th slice, thinking the bread would harden or crisp in air fryer and it still didn’t crisp up. I refuse to waste money and take food back so I’m going to finish it. I will just stick to what I know moving forward. Overall nice staff and nice customer service.
Atmosphere: 5
Food: 2
Service: 5
Juan Rincón
The pizzas are standard, and the place is quite simple.
Atmosphere: 2
Food: 3
Service: 3
Lauren
I ordered delivery and this is how my pizza arrived. Torn, all over the place and a greasy mess. Paid $40 with delivery fees for this quality of pizza / handling? Careless. STAY AWAY
Atmosphere: 1
Food: 1
Service: 1
Nick Morgan
The pizza was great and the service was even better! Jenn and her team clearly have fun at their jobs and are very good at them. I’ll definitely be back soon for a carry out special. Thanks team for the great service and great pepperoni pizza!
Atmosphere: 5
Food: 5
Service: 5
Kelley Murray
The service is always great. The quality has really gone downhill. You don't have enough cheese to cover the pizza. Not much sauce is used. The pizza was cold as well.
Atmosphere: 5
Food: 2
Service: 5
David Underwood
Always a fantastic pizza. Lar at the Lewisville location is always welcoming. Last order they accidentally made my order twice and to my surprise, she said the second pizza was complementary. I’ve been visiting this location for years and will continue to do so not only because of the great pizza, but also the great service!
Came at 10:30 pm when they close at 11:00 pm and they didn’t take order said they shut the ovens down.
Service: 1
William Penton
Excellent service and delicious food! 🍕
Atmosphere: 5
Food: 5
Service: 5
RUSH
Wings are a good choice sometimes under cooked. I often just hit them in the airfryer tub To heat them up anyway. Pizza is good as well.
Atmosphere: 4
Food: 4
Service: 4
David Funderburg
Absolutely amazing spot with great people.
Ghans Nakrani
Ms. Tori was excellent in serving customer by supplementing the large veggie pizza and making it thicker crust which we live & enjoy from Marco's Pizza. Thumps up for Ms. Tori to earn our business again & again.
Good place to eat. The Pizzoli are delicious.
Atmosphere: 4
Food: 4
Service: 4
Some of the best crust/bread I’ve ever had from a pizza place… but we only get it 50% of the time because when you show up at 9:30pm and they close at 10pm, their “Open” sign is on, etc… you walk in and they tell you they already shut off their oven for the night and there’s no more orders! This has happened to us at 9:45, 9:40, and now 9:30…
Just turn your sign off if you’re going to stop serving customers?? Or update your hours to reflect when you would prefer to be closed? It’s misleading and super inconvenient for people who work evenings and are looking for late night meals :(
Atmosphere: 2
Food: 5
Service: 2
Worst place. This is the second time they screwed up my order, so im not ordering from these people anymore. The guy answers the phone and puts me on hold for 7 minutes. I finally hung up and called back and he tried to put me on hold and I said no, I wanted to speak to a manager. He put me on hold and there was no manager or supervisor, just a shift lead. I explained the situation and I didn't get everything I ordered and the pizza was wrong. The guy couldn't speak English so I asked to talk to someone who speaks English and they put me on hold for 5 minutes and finally someone who spoke English about 30%. He said they called me 5 times about my order and I looked at my phone and no missed calls. I told him no, they didn't and I checked my call log and then he said oh we sent you a text 5 times to call us, so I checked & no text messages, so I told him to get his story straight. I finally just told him to refund my money and come get his pizza. He said he would cancel the order and refund my card. If it's not there in 7 days, guess I'll have to dispute the charge. Im not eating here anymore. They over charge and obviously don't have a full time management team. They don't even taste that great. Pizza hut, dominoes and little Caesars has better quality pizza than marcos. I gave this company a try twice and separate locations but the service and food is not great. You might as well go get a frozen pizza from Kroger and air fry it, than order from this knock off place again.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Specialty Pizza
Went here for the special menu pizza. Enjoyed a free slice of Pizza while waiting from an employee dressed in what looked like pj’s (oversized plain T-shirt and extremely short shorts). I ordered Philly cheesesteak and it was soggy towards the center, overloaded with onions/bell pepper that had the hard outer parts still left on the onion . I just waited until today Saturday to eat a 4th slice, thinking the bread would harden or crisp in air fryer and it still didn’t crisp up. I refuse to waste money and take food back so I’m going to finish it. I will just stick to what I know moving forward. Overall nice staff and nice customer service.
Atmosphere: 5
Food: 2
Service: 5
The pizzas are standard, and the place is quite simple.
Atmosphere: 2
Food: 3
Service: 3
I ordered delivery and this is how my pizza arrived. Torn, all over the place and a greasy mess. Paid $40 with delivery fees for this quality of pizza / handling? Careless. STAY AWAY
Atmosphere: 1
Food: 1
Service: 1
The pizza was great and the service was even better! Jenn and her team clearly have fun at their jobs and are very good at them. I’ll definitely be back soon for a carry out special. Thanks team for the great service and great pepperoni pizza!
Atmosphere: 5
Food: 5
Service: 5
The service is always great. The quality has really gone downhill. You don't have enough cheese to cover the pizza. Not much sauce is used. The pizza was cold as well.
Atmosphere: 5
Food: 2
Service: 5
Always a fantastic pizza. Lar at the Lewisville location is always welcoming. Last order they accidentally made my order twice and to my surprise, she said the second pizza was complementary. I’ve been visiting this location for years and will continue to do so not only because of the great pizza, but also the great service!
Atmosphere: 5
Food: 5
Service: 5
Excellent!
Restaurantji Recommends
Came at 10:30 pm when they close at 11:00 pm and they didn’t take order said they shut the ovens down.
Service: 1
Excellent service and delicious food! 🍕
Atmosphere: 5
Food: 5
Service: 5
Wings are a good choice sometimes under cooked. I often just hit them in the airfryer tub
To heat them up anyway. Pizza is good as well.
Atmosphere: 4
Food: 4
Service: 4
Absolutely amazing spot with great people.
Ms. Tori was excellent in serving customer by supplementing the large veggie pizza and making it thicker crust which we live & enjoy from Marco's Pizza. Thumps up for Ms. Tori to earn our business again & again.
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