The manager and the staff are so rude. You can tell how unhappy they are working here. I came here to get my birthday reward which clearly shows in the app that could be an iced coffee, neither the cashier or the manager were willing to help. Tried showing my phone to the manager and she refused to look at it "because my system is showing that it's only for burritos, I won't even look at what the app says". So rude! Never coming back to this location.
Atmosphere: 1
Food: 1
Service: 1
Bluejay “BLUEJAY” Love
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: French Fries, Double Cheeseburger, Mcchicken, Mcdouble, Dr Pepper, Cheeseburger
Lauren J
This location never has things together, my order is usually always guaranteed to be incorrect, if they tell you to pull forward to spot 1 just know you're going to be waiting 15-20 minutes for whatever you paid for
MyVisit MyView
Food was good. Order was incorrect, sadly, this caused them to lose a star. How sad is it that they can’t get an order correct even with it printed out for them. Please double check, especially because this was a door dash delivery.
Food: 5
Service: 3
Recommended dishes: Egg Mcgriddle, Sausage
David Satow
Took my money the last few trips. Food was ice cold and didn’t even get anything the 2nd time. Ordered on the app… got there and the employees didn’t even act like I was there
Wonsup Shin
If you can’t take drive thru order properly, change your position! They missed so many items I supposed to get.
Atmosphere: 1
Food: 4
Service: 1
C. A.
Worse McDonalds I’ve ever been to. Their customer service can’t be anymore careless and boring. I placed an order through the App, had to wait a long time at the window for them to give me my food, on top of that my Large order of fries was barely half of a Large size; I asked for condiments and they gave me the stinky face. If I could give them a lower than one start rate I would!
TaNia Fleming
Not that I’d expect and better but the customer service at this location was so bad I left the drive thru extremely upset. Will not be a patron at this location again. Management needs to have serious conversations and training on how to do the simple task of taking an order CORRECTLY and handing the order out the window without attitude.
Atmosphere: 1
Food: 1
Service: 1
rajkumar phani
This is worst Mcd in USA. Service is terrible, I have waited nearly 15 minutes. There is no one at the counter. They are not taking orders everyone in the kitchen even they saw the customer they are not coming outside
Atmosphere: 1
Food: 2
Service: 1
Susanne MG
The manager on duty 25-Jan-2025 at 1700 refused to honor a BOGO any sandwich. Said that it did not apply to the double burgers, only the single. That's ok buddy, you obviously don't know how to read ANY.
Dirty, with spills everywhere. The food looked awful and tasted worse.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: French Fries, Mcflurry with Oreo Cookies, Quarter Pounder Hamburger, Cheeseburger
Kris Perry
Walked into a quite frankly disgusting restaurant. Wet floor signs hover ominously over dried spills, booths left in shambles with stray trash strewn about. Greasy hand prints on windows and doors. I ordered my food and sat patiently at a table I had to clean myself, just for my food to be packed into a bag and dropped at the counter. I ordered my food to eat at the restaurant. Maybe the staff were ashamed of the absolute abhorrent state of the restaurant and wanted me to leave. (Likely that they don’t even care) Had to ask for the cups for my meals, and after filling drinks there were no straws snd very few lids. The food haphazardly packed into my bag was so far below McDonald’s standards. The buns on the burgers were stale, and the assembly job was shoddy at best. The fries were overly greasy, and tasted awful. Like the oil hadn’t been changed in a few days. By far, the worst trip to McDonald’s I’ve ever had. Y'all should be ashamed but probably aren’t, or ever will be.
Atmosphere: 1
Food: 1
Service: 1
Jared
As a remote worker I appreciate this particular location because of the more cafe like atmosphere and layout. Plus the staff and GM are actually friendly. Unfortunately recently they stopped having free wifi for customers, which makes coming here far less attractive since most locations still provide guest wifi. Hopefully they can bring it back in the future.
Atmosphere: 2
Food: 5
Service: 4
What IF ?
Food was too cold .. atleast it could’ve been little warm
Atmosphere: 4
Food: 1
Service: 4
Amy Birmingham
The egg on my McMuffin was green throughout. I can never eat there again.
The manager and the staff are so rude. You can tell how unhappy they are working here.
I came here to get my birthday reward which clearly shows in the app that could be an iced coffee, neither the cashier or the manager were willing to help.
Tried showing my phone to the manager and she refused to look at it "because my system is showing that it's only for burritos, I won't even look at what the app says".
So rude!
Never coming back to this location.
Atmosphere: 1
Food: 1
Service: 1
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: French Fries, Double Cheeseburger, Mcchicken, Mcdouble, Dr Pepper, Cheeseburger
This location never has things together, my order is usually always guaranteed to be incorrect, if they tell you to pull forward to spot 1 just know you're going to be waiting 15-20 minutes for whatever you paid for
Food was good. Order was incorrect, sadly, this caused them to lose a star.
How sad is it that they can’t get an order correct even with it printed out for them.
Please double check, especially because this was a door dash delivery.
Food: 5
Service: 3
Recommended dishes: Egg Mcgriddle, Sausage
Took my money the last few trips. Food was ice cold and didn’t even get anything the 2nd time. Ordered on the app… got there and the employees didn’t even act like I was there
If you can’t take drive thru order properly, change your position! They missed so many items I supposed to get.
Atmosphere: 1
Food: 4
Service: 1
Worse McDonalds I’ve ever been to. Their customer service can’t be anymore careless and boring. I placed an order through the App, had to wait a long time at the window for them to give me my food, on top of that my Large order of fries was barely half of a Large size; I asked for condiments and they gave me the stinky face. If I could give them a lower than one start rate I would!
Not that I’d expect and better but the customer service at this location was so bad I left the drive thru extremely upset. Will not be a patron at this location again. Management needs to have serious conversations and training on how to do the simple task of taking an order CORRECTLY and handing the order out the window without attitude.
Atmosphere: 1
Food: 1
Service: 1
This is worst Mcd in USA. Service is terrible, I have waited nearly 15 minutes. There is no one at the counter. They are not taking orders everyone in the kitchen even they saw the customer they are not coming outside
Atmosphere: 1
Food: 2
Service: 1
The manager on duty 25-Jan-2025 at 1700 refused to honor a BOGO any sandwich. Said that it did not apply to the double burgers, only the single. That's ok buddy, you obviously don't know how to read ANY.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Dirty, with spills everywhere. The food looked awful and tasted worse.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: French Fries, Mcflurry with Oreo Cookies, Quarter Pounder Hamburger, Cheeseburger
Walked into a quite frankly disgusting restaurant. Wet floor signs hover ominously over dried spills, booths left in shambles with stray trash strewn about. Greasy hand prints on windows and doors. I ordered my food and sat patiently at a table I had to clean myself, just for my food to be packed into a bag and dropped at the counter. I ordered my food to eat at the restaurant. Maybe the staff were ashamed of the absolute abhorrent state of the restaurant and wanted me to leave. (Likely that they don’t even care) Had to ask for the cups for my meals, and after filling drinks there were no straws snd very few lids. The food haphazardly packed into my bag was so far below McDonald’s standards. The buns on the burgers were stale, and the assembly job was shoddy at best. The fries were overly greasy, and tasted awful. Like the oil hadn’t been changed in a few days. By far, the worst trip to McDonald’s I’ve ever had. Y'all should be ashamed but probably aren’t, or ever will be.
Atmosphere: 1
Food: 1
Service: 1
As a remote worker I appreciate this particular location because of the more cafe like atmosphere and layout. Plus the staff and GM are actually friendly. Unfortunately recently they stopped having free wifi for customers, which makes coming here far less attractive since most locations still provide guest wifi. Hopefully they can bring it back in the future.
Atmosphere: 2
Food: 5
Service: 4
Food was too cold .. atleast it could’ve been little warm
Atmosphere: 4
Food: 1
Service: 4
The egg on my McMuffin was green throughout. I can never eat there again.
Atmosphere: 3
Food: 1
Service: 4
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