Ari (from the drive thru) was very sweet!! Great service from her
Service: 5
Taryn Nye
Update: Manager lady working Wednesday evening should be fired. I failed to get her name. Terrible customer service. I called to get a refund for my order which wasn’t even correct. She gave me a huge list of excuses and even literally yelled at me. Hung up on me with no apology. Also no refund unless I drove back to the store, which is insane.
Verrrrrrrrry slow drive thru and bad at keeping stock of bread bowls and soups. I will never go to this location again and would advise everyone else to avoid. Every visit ends up being a huge waste of time.
Atmosphere: 1
Food: 1
Service: 1
rachana karri
Can never get over their brocolli and cheddar soup
Atmosphere: 5
Food: 5
Service: 5
Alex
*Drive-thru experience* The team at this location consistently provides excellent customer service. They are always smiling, polite, and attentive, making each visit a positive experience. Their professionalism and friendly attitude truly make me want to keep returning. Thank you for your hard work and dedication. It doesn’t go unnoticed!
Atmosphere: 5
Food: 5
Service: 5
Eric Banks
This is a great Panera because it is completely deserted. I can sit anywhere I like and work peacefully for hours at a time.
Atmosphere: 5
Food: 2
Service: 1
French French
We go to Panera for Bible study. We purchased the Sip club. Now we eat there often! We never did before. We really love the seasonal tulip cookies, and now the summer popcicle cookies. The food has been good. We have tried a variety of items. I love the ease of ordering on the app and picking up too.
Atmosphere: 5
Food: 5
Service: 5
J
Went through the drive through and had a great experience. All food came out as ordered and hot.
Food: 5
Service: 5
Alison Wilborn
Did the drive thru, great and fast service and the chicken salad is my new favorite.
Food: 5
Service: 5
Sheila Hare
You can never go wrong at this place. Food is always good. I love the salads and soups. Loaded bake potato and broccoli and cheese soup. The blueberry lavender lemonade is so delicious
Atmosphere: 5
Food: 5
Service: 5
Deborah Hamilton
Veggie 1/2 sandwich and onion soup, so good. Oatmeal cookie good too!
I’m soo upset!! Get home and there is barely any time on my time sandwich but they thought I wouldn’t notice due to the lettuce and tomato I’m very disappointed won’t be returning
Atmosphere: 1
Food: 1
Service: 1
Victoria Rivera
Was calling to get details on my order from the Panera app. The lady on the phone @5:30pm on 5/18 was very rude, seemed clueless and thought she put the phone on mute when she proceeded to tell her manager that “the lady on the phone is bitching about her order on the app” the manager then said “what is her gripe” VERY UNPROFESSIONAL. Then when I asked to speak to him on the phone I told him to teach his employees where the mute button is on the phone if they want to talk shit. He proceeded to laugh and not even apologize. All to not even get my food. Will never go here again. And hope they can find staff who doesn’t speak to customers this way.
Atmosphere: 1
Food: 1
Service: 1
Nicole Hodge
I placed an order online for breakfast and the sandwich was drenched in the most disgusting white sauce. The service is very slow and it’s not a real clean location. This use to be my favorite sandwich shop. But I will never eat there again !!!
Atmosphere: 2
Food: 1
Service: 2
Doug Vanner
They no longer provide military, senior, or any other discounts. They also do not give their employees raises or incentives. Used to like them, now I won't be back and support that type of culture.
Ari (from the drive thru) was very sweet!! Great service from her
Service: 5
Update: Manager lady working Wednesday evening should be fired. I failed to get her name. Terrible customer service. I called to get a refund for my order which wasn’t even correct. She gave me a huge list of excuses and even literally yelled at me. Hung up on me with no apology. Also no refund unless I drove back to the store, which is insane.
Verrrrrrrrry slow drive thru and bad at keeping stock of bread bowls and soups. I will never go to this location again and would advise everyone else to avoid. Every visit ends up being a huge waste of time.
Atmosphere: 1
Food: 1
Service: 1
Can never get over their brocolli and cheddar soup
Atmosphere: 5
Food: 5
Service: 5
*Drive-thru experience*
The team at this location consistently provides excellent customer service. They are always smiling, polite, and attentive, making each visit a positive experience. Their professionalism and friendly attitude truly make me want to keep returning. Thank you for your hard work and dedication. It doesn’t go unnoticed!
Atmosphere: 5
Food: 5
Service: 5
This is a great Panera because it is completely deserted. I can sit anywhere I like and work peacefully for hours at a time.
Atmosphere: 5
Food: 2
Service: 1
We go to Panera for Bible study. We purchased the Sip club. Now we eat there often! We never did before. We really love the seasonal tulip cookies, and now the summer popcicle cookies. The food has been good. We have tried a variety of items. I love the ease of ordering on the app and picking up too.
Atmosphere: 5
Food: 5
Service: 5
Went through the drive through and had a great experience. All food came out as ordered and hot.
Food: 5
Service: 5
Did the drive thru, great and fast service and the chicken salad is my new favorite.
Food: 5
Service: 5
You can never go wrong at this place. Food is always good. I love the salads and soups. Loaded bake potato and broccoli and cheese soup. The blueberry lavender lemonade is so delicious
Atmosphere: 5
Food: 5
Service: 5
Veggie 1/2 sandwich and onion soup, so good. Oatmeal cookie good too!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I’m soo upset!! Get home and there is barely any time on my time sandwich but they thought I wouldn’t notice due to the lettuce and tomato I’m very disappointed won’t be returning
Atmosphere: 1
Food: 1
Service: 1
Was calling to get details on my order from the Panera app. The lady on the phone @5:30pm on 5/18 was very rude, seemed clueless and thought she put the phone on mute when she proceeded to tell her manager that “the lady on the phone is bitching about her order on the app” the manager then said “what is her gripe” VERY UNPROFESSIONAL. Then when I asked to speak to him on the phone I told him to teach his employees where the mute button is on the phone if they want to talk shit. He proceeded to laugh and not even apologize. All to not even get my food. Will never go here again. And hope they can find staff who doesn’t speak to customers this way.
Atmosphere: 1
Food: 1
Service: 1
I placed an order online for breakfast and the sandwich was drenched in the most disgusting white sauce. The service is very slow and it’s not a real clean location. This use to be my favorite sandwich shop. But I will never eat there again !!!
Atmosphere: 2
Food: 1
Service: 2
They no longer provide military, senior, or any other discounts. They also do not give their employees raises or incentives. Used to like them, now I won't be back and support that type of culture.
Atmosphere: 2
Food: 4
Service: 4
smells like McDonald's playground
Atmosphere: 1
Food: 1
Service: 1
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