Popeyes Louisiana Kitchen
290 E Round Grove Rd, Lewisville
(972) 315-2322
Recent Reviews
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I just had amazing customer service from a staff member named Jacqueline. She was very helpful and kind! Will definitely visit this Popeyes again!
Service: 5
i had a lovely experience. everything was served really quickly. the people we're friendly specifically a girl named jackie. i love coming to this location. keep it up!
Atmosphere: 5
Food: 5
Service: 5
I really enjoy this place i love the night staff their really help-full i love their energy specially that one guy Santiago he’s really amazing and always helps me with my online orders when I have an issue. Even when they might be short staffed they do an amazing job
Atmosphere: 5
Food: 5
Service: 5
Everything about this popeyes is nice! Workers are nice and helpful. I respect them because they work so hard that some of the customers don’t know sometimes there’re understaffed but that doesn’t stop them!😛
Atmosphere: 5
Food: 5
Service: 5
Staff are very friendly.
Atmosphere: 5
Food: 5
Service: 5
They gave me leftover chicken wings with clear bite marks from someone else . So disgusting
Atmosphere: 1
Food: 1
Service: 1
Placed an online order, waited almost 30 mins for it to have a missing item. Asked to talk to a manager, told me to go through drive thru again.
Got the worst customer service, manager should get their night crew in check ain’t that hard.
Atmosphere: 1
Food: 1
Service: 1
Date: July 6, 2025
I usually don’t leave reviews, but my experience today in the lobby was frustrating. The tall, chubby guy with this goofy mustache clearly didn’t understand. I had to repeat my order multiple times, slowly and clearly, and he still got it wrong. He gave me the wrong side, repeated my order back incorrectly, and ended up charging me for a regular combo instead of the special. If you’re working at the front counter, basic English should be the bare minimum.
Atmosphere: 1
Food: 4
Service: 1
The unsweetened tea is not very good.
Atmosphere: 5
Food: 4
Service: 5
The young people in there do not honor the coupon they be trying to price gouge if you do not let them know that the coupon does not say additional cost they will try to charge you but if the manager is there she honors the coupons exactly the way it says I appreciate honesty 🙆
Atmosphere: 3
Food: 2
Service: 1
Restaurantji Recommends
Food was over cooked and tasted old
Atmosphere: 5
Food: 2
Service: 5
I went here to get some wings ordered 24 and those wings looked like they were out in the refrigerator, warmed in a microwave and served to me. It is absolutely disgusting and completely unacceptable when a restaurant would serve someone something they wouldn’t eat themselves. I will never return to this store.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Popeyes Bone-In Wings
They served very undercooked, blood draining chicken through the drive through
Food: 1
spicy chicken sandwich was very good and manager working drive thru had a great attitude!!
I'll definitely be back!
Food: 5
Service: 5
Recommended dishes: Famous Chicken Sandwich
It's quite unpleasant when you're already at the DriveThru and they turn off the screens because it's closing time, then they tell me to go to the second window to serve me but the cashier tells me that I can only order chicken and with a bad attitude! They should better prepare the staff for this shift.
Service: 1
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