Schlotzsky's
450 E Round Grove Rd Ste A1, Lewisville
(972) 459-9000
Recent Reviews
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Food is good and customer service is superb!!
I can't believe that I used to go to Schlotzsky's and could get a medium sandwich deal for about $10 bucks plus tax. And now it's $15.00!!? WOW. Not worth it anymore. I'll just wait until Friday through Sunday after 5 pm and then get a pizza for $5.00 bucks!!!
Atmosphere: 4
Food: 2
Service: 2
I come to this Schlotzsky's location every week because of their staff. Even though this location is not the closest, I always come to this one. A big shout out to Lauren and her staff. They're always helpful and kind, and I always look forward to seeing them ❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Food is always delicious 😋 and customer service is always great!!
Atmosphere: 5
Food: 5
Service: 5
My fav sandwich place!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original
Lauren the manager is extremely rude. She kept interrupting me while trying to order through the drive through. When I asked her to please let me finish my sentence, started to argue with me and told me I was being rude. Then when I tried to finish, she said “hold” and never came back to complete my order. I had to go inside to order. Based on previous reviews, this is common practice at this location. The lack of customer service from her is unbelievable. I would encourage ownership to develop her skills in this area as she represents you to the customer.
Service: 1
Definitely fast and amazing service. Loved the crew as well
Atmosphere: 5
Food: 5
Service: 5
The drive thru at this location is really slow.
Atmosphere: 3
Food: 4
Service: 1
The service is good but the past three times I have been here they CONSTANTLY mess up my order, leaving lettuce, tomatoes, even cheese out of my sandwiches.
Food: 1
Service: 3
Drive-thru was rude and short with their words. They would close the window half way through my sentence. This is the 3rd time we have had a bad experience with the drive-thru at this location.
Service: 1
Restaurantji Recommends
Ordered 2 sandwiches with NO Olives and NO Onions. They repeated the order, I said correct, at the pick up window I asked, is it correct? They said YES.
Went home and Olives everywhere!!!
What? Who are these Zombies working these days????
Dietary restrictions: Double check your order before driving away, Zombies work here!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: The Original
Always good food. Good service at thus location.
Atmosphere: 4
Food: 5
Service: 4
Sandwich is fresh with everything you won't get anywhere else! This location will not let you down!
Food: 5
Service: 4
Sandwiches are great at this location.
Atmosphere: 5
Food: 5
Service: 5
They don't even sell a lot of what the online menu shows, and no apologies for it after driving there.
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