This location is a waist of time! Their night shift manager Jade and the server Brooke were very unprofessional. I asked for fresh tots and corn dogs and instantly received eye rolls and rudeness from the very beginning. Then Brooke brought my food to my car knowing that the corn dogs were soggy and tots were old. All they did was bag up old food! I turned around and asked for an manager and JADE came out rude as ever she felt like there wasn't anything wrong with the food. I showed her the old food and Her response was that she would eat it! I politely asked for a refund I didn't want to escalate the issue any further. Jade and Brooke are rude and privileged! It's shows with the attitude, They looked out the window and seen that I was a black woman that was asking for too much for them. Don't come to this location drive somewhere else.
Food: 1
Service: 1
Carolin Schäfer
Waited 20 min...never got to order!
Charlie Tyler
It has taken me a while to write this review as most of the people who work at this location are great. Infact, one woman who works in the mornings is always such a sweetheart to my grandmother when she comes through. That being said, a few a months ago a woman was hired who has done nothing but slow the place down. She seems to mostly work the night shift and we always dread when she is the one to bring out our order because she always takes forever, sometimes close to half an hour even when it is not crowded and all we got was drinks. Many times she has even brought our order to the wrong car. I would have let it slide if it only happened once but she is starting to bring our order to the wrong person more often than she brings it to us! I am a major proponent of giving grace to service industry workers but this is getting ridiculous.
Atmosphere: 3
Food: 4
Service: 2
Juliana Barrera
The old lady who brought us our food was so sweet and understanding but the lady who took our order on the headsets on the other hand was extremely disrespectful and had an attitude while we were trying to solve our problem. She was the one who made the mistake and gave us our food wrong yet she had an attitude with US making it seem like we were the problem. I can’t imagine how she gets with bigger problems if that’s how she reacted with us as the customers. I will 100% not be returning to that place and I really hope she learns how to get her act together because that is her job and I think she may have forgotten that.
Atmosphere: 1
Food: 1
Service: 1
Vickie B
😡 I'm still sitting in my car waiting on my food it's suppose to be out at 9:24pm here it is 9:49pm nobody answering my red button I pressed it don't take that long to cook cheese sticks and to make a cup of ice 😡 here it is 9:50 p.m. they have one 1 lady serving people nobody trying to help her plenty of people inside I will not be returning here and I will be reaching out to corporate this is unacceptable
Atmosphere: 1
Food: 1
Service: 1
Roneisha Dear
There is this sweet Carhop Ms. Regina that keep me coming back. She is wonderful and makes my long work day so much better. I stopped by once which I never do and kept coming just for her. Other sonics just don't compare.
Atmosphere: 5
Food: 4
Service: 5
Kailey Duggan
Don’t bother coming to this location they don’t want your money. Ordered two blast at 10:25, watched them get handed to a dasher. Carhop then comes out with the wrong order and says she will get them made. 30 minutes later no blast in hand. We press the button to ask for a refund the manager says nothing. We pulled off deciding we would just dispute the charge and checked my cc to see it was refunded. She didn’t say she would be out, no apology or even response. Dying concept and this is why!
Atmosphere: 1
Food: 1
Service: 1
Khadijah
Super slow service, waited almost half an hour for a mobile order. Quality was no good too/the shake wasn’t made well.
Atmosphere: 1
Food: 2
Service: 1
Peanut Ritch
Well looks like all the other reviews here says it all.
Atmosphere: 1
Food: 2
Service: 1
Joanna Kim
Don’t go to this sonic. Order was totally wrong. They told us their ice-cream blast machine broke and gave us a shake which was nasty. The drink we got was also completely wrong. They just gave us a shake and no refund. Don’t go to this sonic. Ruined my night COMPLETELY. I would’ve just gone to a McDonald’s at this point. Please fix your machine.
Slow, always having order mixups and technical issues. I placed my order with someone who was very unresponsive. Then after waiting 10 minutes, they brought the food but the stall would not work to give payment. They carhop asked if I had cash. I said “no”, she then took my card inside while I waited for her to get a chance to run my card. DO NOT GO HERE if you’re in a hurry!
Atmosphere: 1
Food: 5
Service: 1
Nalan Aplon
Car Hop was not very friendly...
Atmosphere: 4
Food: 4
Service: 3
teresa fuller
Waited over 5 minutes to place order. 2nd time this has happened. I would give a negative star but that option is not available.
Service: 1
A Mayes
Waited 40 minutes for only two items……they said that they gave my order to another person and that they could not remake my food because they closed…lazy workers
This location is a waist of time! Their night shift manager Jade and the server Brooke were very unprofessional. I asked for fresh tots and corn dogs and instantly received eye rolls and rudeness from the very beginning. Then Brooke brought my food to my car knowing that the corn dogs were soggy and tots were old. All they did was bag up old food! I turned around and asked for an manager and JADE came out rude as ever she felt like there wasn't anything wrong with the food. I showed her the old food and Her response was that she would eat it! I politely asked for a refund I didn't want to escalate the issue any further. Jade and Brooke are rude and privileged! It's shows with the attitude, They looked out the window and seen that I was a black woman that was asking for too much for them. Don't come to this location drive somewhere else.
Food: 1
Service: 1
Waited 20 min...never got to order!
It has taken me a while to write this review as most of the people who work at this location are great. Infact, one woman who works in the mornings is always such a sweetheart to my grandmother when she comes through. That being said, a few a months ago a woman was hired who has done nothing but slow the place down. She seems to mostly work the night shift and we always dread when she is the one to bring out our order because she always takes forever, sometimes close to half an hour even when it is not crowded and all we got was drinks. Many times she has even brought our order to the wrong car. I would have let it slide if it only happened once but she is starting to bring our order to the wrong person more often than she brings it to us! I am a major proponent of giving grace to service industry workers but this is getting ridiculous.
Atmosphere: 3
Food: 4
Service: 2
The old lady who brought us our food was so sweet and understanding but the lady who took our order on the headsets on the other hand was extremely disrespectful and had an attitude while we were trying to solve our problem. She was the one who made the mistake and gave us our food wrong yet she had an attitude with US making it seem like we were the problem. I can’t imagine how she gets with bigger problems if that’s how she reacted with us as the customers. I will 100% not be returning to that place and I really hope she learns how to get her act together because that is her job and I think she may have forgotten that.
Atmosphere: 1
Food: 1
Service: 1
😡 I'm still sitting in my car waiting on my food it's suppose to be out at 9:24pm here it is 9:49pm nobody answering my red button I pressed it don't take that long to cook cheese sticks and to make a cup of ice 😡 here it is 9:50 p.m. they have one 1 lady serving people nobody trying to help her plenty of people inside I will not be returning here and I will be reaching out to corporate this is unacceptable
Atmosphere: 1
Food: 1
Service: 1
There is this sweet Carhop Ms. Regina that keep me coming back. She is wonderful and makes my long work day so much better. I stopped by once which I never do and kept coming just for her. Other sonics just don't compare.
Atmosphere: 5
Food: 4
Service: 5
Don’t bother coming to this location they don’t want your money. Ordered two blast at 10:25, watched them get handed to a dasher. Carhop then comes out with the wrong order and says she will get them made. 30 minutes later no blast in hand. We press the button to ask for a refund the manager says nothing. We pulled off deciding we would just dispute the charge and checked my cc to see it was refunded. She didn’t say she would be out, no apology or even response. Dying concept and this is why!
Atmosphere: 1
Food: 1
Service: 1
Super slow service, waited almost half an hour for a mobile order. Quality was no good too/the shake wasn’t made well.
Atmosphere: 1
Food: 2
Service: 1
Well looks like all the other reviews here says it all.
Atmosphere: 1
Food: 2
Service: 1
Don’t go to this sonic. Order was totally wrong. They told us their ice-cream blast machine broke and gave us a shake which was nasty. The drink we got was also completely wrong. They just gave us a shake and no refund. Don’t go to this sonic. Ruined my night COMPLETELY. I would’ve just gone to a McDonald’s at this point. Please fix your machine.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
“Fast” food
Atmosphere: 1
Food: 1
Service: 1
Slow, always having order mixups and technical issues. I placed my order with someone who was very unresponsive. Then after waiting 10 minutes, they brought the food but the stall would not work to give payment. They carhop asked if I had cash. I said “no”, she then took my card inside while I waited for her to get a chance to run my card. DO NOT GO HERE if you’re in a hurry!
Atmosphere: 1
Food: 5
Service: 1
Car Hop was not very friendly...
Atmosphere: 4
Food: 4
Service: 3
Waited over 5 minutes to place order. 2nd time this has happened. I would give a negative star but that option is not available.
Service: 1
Waited 40 minutes for only two items……they said that they gave my order to another person and that they could not remake my food because they closed…lazy workers
Atmosphere: 1
Food: 1
Service: 1
Loading...