Taco Bell

731 Hebron Pkwy, Lewisville
(214) 488-5591

Recent Reviews

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Rylynn Trivett

It was my birthday & I had got a free baja on the app. Never tried before , but super good. I wanted to say though , i’m greatful the people told me happy birthday and served me w a smile. I just moved her and celebrated by myself w a free blast. So thank you.

Atmosphere: 5

Food: 5

Service: 5

no spams

The girl in the drive-through was nasty, rude, and didn't even acknowledge me when I tried to tell her she gave me the wrong order. She rang me up for a large nacho fry instead of what I asked for. I let her know that it didn't look right on the screen, but she ignored me and put the order through anyways. I pulled up to the window to pay and asked if she could ring me up for what I actually wanted, but she said that I should've corrected her earlier, did not refund me, and kept side-eying me when I walked inside to redo my order. I ended up paying even more for the item I actually wanted. She didn't even call me up to give me my order even though there was only one other customer in the store, but instead gestured me over with her chin and went back behind the counter like nothing happened. The place was also very unhygienic inside- will not be coming again. This place needs to rethink who they hire.

Atmosphere: 1

Food: 1

Service: 1

Rasheedah K

I stood at the counter and no one would wait on me. They saw me because they handed a cup to a lady that was in front of me who came in after me. I saw one young lady mop the floor and after she finished mopping and didn't change gloves she still didn't offer any help

Atmosphere: 3

Food: 1

Service: 1

Ebonie Washington

They nasty and lazy as hell. They don’t care. Customer service and food is awful. Not going back.

Atmosphere: 1

Food: 1

Service: 1

deepak

Loved it, best taco bell imo

Atmosphere: 5

Food: 5

Service: 5

Joyce Christian

I got my caramel empanadas and they were hot and crispy! The food was fast and the cashier was kind. My drink was watered down though lol

Food: 4

Service: 5

Michael Anderson

Food was okay, but portions felt smaller than usual. The dining area could’ve been cleaner, but staff was friendly.

Atmosphere: 3

Food: 3

Service: 3

Tabitha Parker

I came in today excited to try the new Y2K menu, but the experience was frustrating from start to finish. At the speaker, I ordered three Double Decker Tacos and one 7-Layer Burrito. The cashier rang up “Double Stacked” tacos instead, which are different (those come with nacho cheese, not beans). When I asked about the 7-Layer Burrito, I was told they didn’t have it, even though I heard another employee in the back say they did.

At the window, I noticed the order was wrong. I politely explained and apologized, but the cashier clearly wasn’t happy. The manager did step in and remake my tacos, which I appreciated, but the beans tasted old and the shells were stale.

Unfortunately, this isn’t the first time my order has been wrong here. In the past I’ve gotten chicken instead of beef in Chalupas, diet Baja Blast instead of regular, and sour cream even when I asked for none. It feels like accuracy and quality are not priorities at this location.

Whether they’re short-staffed or just not paying attention, this has consistently been the worst Taco Bell experience I’ve had, and today was the last straw. I even asked for Fire Sauce and she gave me Hot sauce. I walked back in and saw that they had fire sauce... Get it together!

Atmosphere: 1

Food: 1

Service: 1

Josh Gruberman

Ordered two items, one of them was wrong. Asked for extra cheese and sauce and got little to none.

Atmosphere: 3

Food: 2

Service: 4

TheRealLolabunny

I went on my lunch to Taco Bell, passing several dining spots, order a #1 which is 3 hard tacos, but changed on taco to soft and the rest hard, w/ no lettuce supreme, total was $10.16, before pulling off had to go inside store of sauce after they asked if I wanted some, pulled of to discover lettuce on the tacos, barely any meat that was cold, w/ so much sour cream, literally like I was eating chips and lettuce, so I called TACO BELL COPORATE, no help, agent was rude and foreign, stated wld send he a email w/ $10 coupon, I told him I wanted my money back, stated somebody wld call me in 3 business days, NEVER RECV THE EMAIL FOR COUPON and Im going to dispute my card bc I don't support foolishness, I WILL NEVER GO TO TACO BELL AGAIN, ITS NASTY NOW, OVER PRICED AND RUDE EMPLOYESS, just imagine what corporate is like, DON'T GO TO LOCATION EITHER!!!! U will regret it

Atmosphere: 1

Food: 1

Service: 1

Anika Applewhite

Food was hot fresh and that mango tea was a 10/10 had the line not grew I would have hit it again for that tea

Atmosphere: 5

Food: 5

Service: 5

Not Applicable

This new menu is really good. Better than expected.

Atmosphere: 4

Food: 4

Service: 5

W

Zero English speakers work here.

Service: 1

Lee Howard

Been through the drive-through twice now. Both times they gave me fire sauce rather than hot sauce and didn't even bother to say hi or thank you or even a word when handing me to food. I'm surprised they figured out the main part of my order. Unreal.

Atmosphere: 3

Food: 5

Service: 1

Jasmine Patterson

FANTASTIC AT 1 AM

Food: 5

Service: 5

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