If I could give this place a zero I would...... The fries you could tell had been sitting under the heat lamp as they were dry and very stale....The double roast beef cheddar sandwich look like it took a bath in cheddar cheese. So my point is the overwhelming amount of the cheddar drowned out the Arby's signature roast beef taste.And the Dr. Pepper drink was filled all the way to the top with ice so you had maybe about a quarter cup of soda.In today's world that we live in where you can post reviews and everything else, this place could use some TLC from management making sure that everything is on point.Complacency is a thing. Everybody wants more money and work less and give subpar service.
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Roast Beef
Chris Lee
Food was fast and great for drive through food
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Arby's Signature Sandwiches
Kim Cabrera
There was only one car in front of me at drive thru. It took 15 min. to get my food!
Food: 3
Service: 2
Recommended dishes: Roast Beef, Beef 'N Cheddar
Leandro C
The food at this location is never fresh. Always old. I know this because I can taste it but also because the meats have a crust from the heat lamp. And the chickens are tough to eat.They serve you relatively quick but they do not cycle through the meats enough to keep it fresh. Food cooked in the morning hours will still be served late in the day.I’d recommend present location. They are much fresher than this location.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Roast Beef
Rett Gibbs
Clean restaurant with quick and friendly service.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Roast Beef
M B
My wife and I hadn't been to an Arby's for 8 years. We really enjoyed the food and the service. Very helpful staff! We missed the curly fries! Good to have them
This was a horrible experience I would wish on no one. Went through the drive thru and got a roast beef sandwich. When I opened it to eat it I was immediately hit with a vinegar smell. I thought that was odd, but honestly I haven't bought anything from Arby's in years so I assumed it was just me.On no, one bite, that meat was rancid. I mean so old and disgusting tasting that just the thought of it makes my stomach turn.Took the sandwich back to the store and politely told the manager, I do not want a refund, I certainly don't want another sandwich, I just want to make sure you do not do this to someone else.To their credit they didn't argue it and did apologize.Personally that was it for me as far as this Arby's goes. Serve me rotted meat, kind of makes you wonder what else they are neglecting. I mean how does the person making the sandwich not notice the meat is bad.Anyway
Atmosphere: 1
Food: 1
Service: 1
Megan Flores
Ordered my food at 12:15, after waiting 5 minutes till someone came to take my order. I received my food at 12:35 after the two people behind me received theirs. I ordered the #2 med it wasn’t a difficult order.
Service: 1
Zach Hall
I originally wrote a scathing review here because of a history of bad management... I was since contacted by the new store manager. She took the time to call and dig into the issues I addressed.I will give this location another try. She was unaware of some of the issues and is set to fix them. I respect that she took the time and will work to address issues. That's what good leadership does.Score will adjust as the charges and overall situation improves.
Atmosphere: 3
Food: 3
Service: 3
Kymberly Coleman
I’ve been sitting in the drive thru for 17 minutes and I still don’t have food.
Food was terrible. Roast beef had portions that was over cooked similar to a crispy bacon. The bread was dry and tasted old or expired. The Seasoned curly fries tasted like it was from a previous batch and had no seasoning. All Arby's I've gone to had a sauce called Red Ranch. This establishment did not have it and didn't know what it was. Customer service could use a lot more training for sure. This restaurant was in Little Elm Texas at Little Elm Pkwy and FM 423.
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Roast Beef
austin franzen
This has got to be the worst experience ever. Not one customer except me in here. One of the staff has their kid here running all over the place trying to watch them and work. The food was cold, the buns were stale, there was no meat on my beef and cheddar. At this point I'm worried if I'm going to get food poisoning. Guess they hire anyone now a days.
Atmosphere: 1
Food: 1
Service: 1
james nodorft
Worst service I have ever experienced when I walked in. Tried to order off the menu board and told me I could not get what they picture to sell. Asked for a roast beef without cheddar and told they can't do that. I said goodbye and went to schlocky next
Atmosphere: 1
Food: 5
Service: 1
Paul King
Price keeps going up because of Biden’s inflation/
Atmosphere: 5
Food: 5
Service: 5
david spencer
It was OK. Arbys is always hit or miss this was fine
If I could give this place a zero I would...... The fries you could tell had been sitting under the heat lamp as they were dry and very stale....The double roast beef cheddar sandwich look like it took a bath in cheddar cheese. So my point is the overwhelming amount of the cheddar drowned out the Arby's signature roast beef taste.And the Dr. Pepper drink was filled all the way to the top with ice so you had maybe about a quarter cup of soda.In today's world that we live in where you can post reviews and everything else, this place could use some TLC from management making sure that everything is on point.Complacency is a thing. Everybody wants more money and work less and give subpar service.
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Roast Beef
Food was fast and great for drive through food
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Arby's Signature Sandwiches
There was only one car in front of me at drive thru. It took 15 min. to get my food!
Food: 3
Service: 2
Recommended dishes: Roast Beef, Beef 'N Cheddar
The food at this location is never fresh. Always old. I know this because I can taste it but also because the meats have a crust from the heat lamp. And the chickens are tough to eat.They serve you relatively quick but they do not cycle through the meats enough to keep it fresh. Food cooked in the morning hours will still be served late in the day.I’d recommend present location. They are much fresher than this location.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Roast Beef
Clean restaurant with quick and friendly service.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Roast Beef
My wife and I hadn't been to an Arby's for 8 years. We really enjoyed the food and the service. Very helpful staff! We missed the curly fries! Good to have them
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Arby's Signature Sandwiches, Classic Beef 'N Cheddar
This was a horrible experience I would wish on no one. Went through the drive thru and got a roast beef sandwich. When I opened it to eat it I was immediately hit with a vinegar smell. I thought that was odd, but honestly I haven't bought anything from Arby's in years so I assumed it was just me.On no, one bite, that meat was rancid. I mean so old and disgusting tasting that just the thought of it makes my stomach turn.Took the sandwich back to the store and politely told the manager, I do not want a refund, I certainly don't want another sandwich, I just want to make sure you do not do this to someone else.To their credit they didn't argue it and did apologize.Personally that was it for me as far as this Arby's goes. Serve me rotted meat, kind of makes you wonder what else they are neglecting. I mean how does the person making the sandwich not notice the meat is bad.Anyway
Atmosphere: 1
Food: 1
Service: 1
Ordered my food at 12:15, after waiting 5 minutes till someone came to take my order. I received my food at 12:35 after the two people behind me received theirs. I ordered the #2 med it wasn’t a difficult order.
Service: 1
I originally wrote a scathing review here because of a history of bad management... I was since contacted by the new store manager. She took the time to call and dig into the issues I addressed.I will give this location another try. She was unaware of some of the issues and is set to fix them. I respect that she took the time and will work to address issues. That's what good leadership does.Score will adjust as the charges and overall situation improves.
Atmosphere: 3
Food: 3
Service: 3
I’ve been sitting in the drive thru for 17 minutes and I still don’t have food.
Service: 1
Recommended dishes: Dr Pepper, Roast Beef
Restaurantji Recommends
Food was terrible. Roast beef had portions that was over cooked similar to a crispy bacon. The bread was dry and tasted old or expired. The Seasoned curly fries tasted like it was from a previous batch and had no seasoning. All Arby's I've gone to had a sauce called Red Ranch. This establishment did not have it and didn't know what it was. Customer service could use a lot more training for sure. This restaurant was in Little Elm Texas at Little Elm Pkwy and FM 423.
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Roast Beef
This has got to be the worst experience ever. Not one customer except me in here. One of the staff has their kid here running all over the place trying to watch them and work. The food was cold, the buns were stale, there was no meat on my beef and cheddar. At this point I'm worried if I'm going to get food poisoning. Guess they hire anyone now a days.
Atmosphere: 1
Food: 1
Service: 1
Worst service I have ever experienced when I walked in. Tried to order off the menu board and told me I could not get what they picture to sell. Asked for a roast beef without cheddar and told they can't do that. I said goodbye and went to schlocky next
Atmosphere: 1
Food: 5
Service: 1
Price keeps going up because of Biden’s inflation/
Atmosphere: 5
Food: 5
Service: 5
It was OK. Arbys is always hit or miss this was fine