So, the girl taking the order was very short and rude. I thought maybe she was having a crazy day, so I continued to be nice. She also made my acai bowls and tell me why there is barely any acai! This is a very sad portion especially for the price you pay. Save your money and time and go elsewhere.
Atmosphere: 1
Food: 2
Service: 1
Analí Pimentel
I have been coming here for a while because I love açaí bowls! The owner and everyone there are total professionals! The owner always remembers customers and welcomes you with a warm inviting atmosphere. Everyone is nice and offer great service. The place is always mint clean! I love coming here! ☺️
Atmosphere: 5
Food: 5
Service: 5
Otto turing
The worst customer experience. Told us to hold on in the drive thru. No one in front of us. Sat and waited forever. Two other cars behind us left because they were tired of waiting. They had us waiting and we hadn’t even placed our order. We decided to leave as well and looked and saw there was only one customer in the store. They clearly forgot they told us to wait and they didn’t check in with us and then didn’t hear us asking how much longer it would be over the intercom. This is the second time this has happened. Won’t be back.
Service: 1
Yohanna Corro
Nice place to have a snack with family
Atmosphere: 5
Food: 5
Service: 5
Leidi Viera
Nice place and great service, recommend
Atmosphere: 5
Food: 5
Service: 5
ANJdevelopment
Ths location is worthless. They never have items and employees say they are out of ingredients. Dont waste your time coming here
Atmosphere: 1
Food: 1
Service: 1
Get Up Radio Media
Of all places, I never ever thought I would write a negative review on Jamba Juice or Auntie Annie's. I guess there's a first for everything. I was planning to go get a free smoothie and pretzel but bring my wife along to buy her a smoothie and pretzel also. I decided to call before driving there as it's only 15 minutes away. I spoke to a gentleman on phone Saturday, July 12, 2025 at 12:32pm. I asked about the coupon and was informed they will no longer accept it without giving me a valid reason. The coupon expired July 21, 2025. I was SHOCKED! This is Jamba Juice and Auntie Annie's who not only believes in CUSTOMER SERVICE but preaches it in their employee training. The owners of the jamba juice I met once in Legacy told me that they would never disappoint a customer as they only know customer service. Here I am writing a negative review due to the current owner of this new Jamba Juice forgetting the true meaning of CUSTOMER SERVICE. Has inflation finally hit Jamba Juice and Auntie Annie's to become like Subway who only believes in money..not the customer? We see where Subway is heading due to that...possibly bankruptcy and less franchise owners.
Well I love the smoothies as Green Matcha is my FAV! I just cannot believe they did this. I was about to start going there as my Jamba Juice to go to but guess I will have to drive further to the Preston one if I go to Jamba Juice at all anymore. I believe in customer service and I truly thought Jamba Juice and Auntie Annie's was on that list of few restaurants that believes in it as well like Chic Fila who accepts a coupon no matter the expiration date. You see they are always crowded with loyal customers. There's a reason why....
Alan Cousin Founder of Get Up Radio Media Member of the National Press Club of Washington DC
Atmosphere: 3
Food: 4
Service: 1
krware03
I would leave zero stars if I could. Went this evening to try to get a smoothie and smoothie bowl. I was told they are no longer serving because “they close soon”. Perhaps you should change your published hours if you are going to stop serving paying customers BEFORE closing time. I was there 12 minutes before closing btw. Absolutely unacceptable.
Sarah Mickey
Best place to get pretzels and smoothies anywhere! The owners are so kind. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Gia H
Grand opening is a huge success! I received a coupon in the mail and was welcomed to a great atmosphere and a warm greeting.
So, the girl taking the order was very short and rude. I thought maybe she was having a crazy day, so I continued to be nice. She also made my acai bowls and tell me why there is barely any acai! This is a very sad portion especially for the price you pay. Save your money and time and go elsewhere.
Atmosphere: 1
Food: 2
Service: 1
I have been coming here for a while because I love açaí bowls! The owner and everyone there are total professionals! The owner always remembers customers and welcomes you with a warm inviting atmosphere. Everyone is nice and offer great service. The place is always mint clean! I love coming here! ☺️
Atmosphere: 5
Food: 5
Service: 5
The worst customer experience. Told us to hold on in the drive thru. No one in front of us. Sat and waited forever. Two other cars behind us left because they were tired of waiting. They had us waiting and we hadn’t even placed our order. We decided to leave as well and looked and saw there was only one customer in the store. They clearly forgot they told us to wait and they didn’t check in with us and then didn’t hear us asking how much longer it would be over the intercom. This is the second time this has happened. Won’t be back.
Service: 1
Nice place to have a snack with family
Atmosphere: 5
Food: 5
Service: 5
Nice place and great service, recommend
Atmosphere: 5
Food: 5
Service: 5
Ths location is worthless. They never have items and employees say they are out of ingredients. Dont waste your time coming here
Atmosphere: 1
Food: 1
Service: 1
Of all places, I never ever thought I would write a negative review on Jamba Juice or Auntie Annie's. I guess there's a first for everything. I was planning to go get a free smoothie and pretzel but bring my wife along to buy her a smoothie and pretzel also. I decided to call before driving there as it's only 15 minutes away. I spoke to a gentleman on phone Saturday, July 12, 2025 at 12:32pm. I asked about the coupon and was informed they will no longer accept it without giving me a valid reason. The coupon expired July 21, 2025. I was SHOCKED! This is Jamba Juice and Auntie Annie's who not only believes in CUSTOMER SERVICE but preaches it in their employee training. The owners of the jamba juice I met once in Legacy told me that they would never disappoint a customer as they only know customer service. Here I am writing a negative review due to the current owner of this new Jamba Juice forgetting the true meaning of CUSTOMER SERVICE. Has inflation finally hit Jamba Juice and Auntie Annie's to become like Subway who only believes in money..not the customer? We see where Subway is heading due to that...possibly bankruptcy and less franchise owners.
Well I love the smoothies as Green Matcha is my FAV! I just cannot believe they did this. I was about to start going there as my Jamba Juice to go to but guess I will have to drive further to the Preston one if I go to Jamba Juice at all anymore. I believe in customer service and I truly thought Jamba Juice and Auntie Annie's was on that list of few restaurants that believes in it as well like Chic Fila who accepts a coupon no matter the expiration date. You see they are always crowded with loyal customers. There's a reason why....
Alan Cousin
Founder of Get Up Radio Media
Member of the National Press Club of Washington DC
Atmosphere: 3
Food: 4
Service: 1
I would leave zero stars if I could. Went this evening to try to get a smoothie and smoothie bowl. I was told they are no longer serving because “they close soon”. Perhaps you should change your published hours if you are going to stop serving paying customers BEFORE closing time. I was there 12 minutes before closing btw. Absolutely unacceptable.
Best place to get pretzels and smoothies anywhere! The owners are so kind. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Grand opening is a huge success! I received a coupon in the mail and was welcomed to a great atmosphere and a warm greeting.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very friendly and clean
Atmosphere: 5
Food: 5
Service: 5
So excited open now!!
Atmosphere: 5
Food: 5
Service: 5
And the music, everything very efficient
Atmosphere: 5
Food: 5
Service: 5
Great opening
Always very friendly! Excited to have them open so close!
Atmosphere: 5
Food: 5
Service: 5
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