Management should be so disappointed in themselves for 2 very reasonable reasons.
1.They can’t break a $100 bill and are missing out on sales and deny and creating bias agaisnt unbanked persons…
2. For letting down their employees who so calmly, respectfully and nicely handled my complaint in person. What a great employee and you are letting him down and missing sales… he deserves managements job and just a job in general.
Instead he has employer who refuses to capture all sales…
Atmosphere: 1
Food: 1
Service: 1
IA Port
Came here around 6:30pm,wasn’t busy at all. Pressed red button for service waited for close to 10mins and still nothing. Car pulled up next to me right after and got someone to serve him via intercom. I decided to drive off smh.
Service: 1
Irene Johnson
Service was excellent. Food was good. very friendly staff
Atmosphere: 5
Food: 5
Service: 5
CW
I recently visited one of your locations and ordered a large sweet tea, but it ended up being pretty bitter. I found out that there’s been a change in how much sugar’s being used, and it’d be great to understand if that’s a permanent switch.
With food prices climbing everywhere, I understand adjustments, but I was disappointed by the experience. Even if it’s just a drink, I really believe top-notch customer service should always be a priority... 🤷🏽♂️
Atmosphere: 1
Food: 1
Service: 1
Emma D
We went late and whoever was working tonight was exceptional. Needs a raise period
Atmosphere: 5
Food: 5
Service: 5
Meg TX
Drive the extra distance to a different location. This one SUCKS. You ask for extra of something… pay for it but not receive it??? Happened way too many times. Lazy and a ripoff.
Todd F
Not what I ordered. A Dr pepper with sweet cream. this is what they call sweet cream at this location.
Food: 1
Service: 1
Jasmine Rangel
The guy that was working tonight around 9pm is spectacular!!! Very fast service and eager to help. He took the extra step when he didnt have to and that is very appreciated!!
Atmosphere: 5
Food: 5
Service: 5
Zeinab
Sometimes the morning wait is a bit long, but overall good spot. Wish it had a drive through.
You guys suck, yall deserve to get paid $8 an hour. If you don’t want to properly do your job, just deny my uber eats order instead of accepting it and doing a crappy job packing up my food AND giving me literal sprite instead of my strawberry limeade. Never ordering from this crap sonic again.
Atmosphere: 1
Food: 1
Service: 1
M M
I have ordered through doordash. So my rating does not reflect service or atmosphere of the place. That said, food quality, 1 star. My order, master milkshake (cheese cake) seemed to be made with... spoiled milk. First sip tasted sour and salty. Took me a moment to realize that it is the taste of spoiled milk. Not sure what went wrong but $16 dollars order (including doorbdash fees and tip) landed in the garbage. Very disappointing. Will not be ordering again.
Management should be so disappointed in themselves for 2 very reasonable reasons.
1.They can’t break a $100 bill and are missing out on sales and deny and creating bias agaisnt unbanked persons…
2. For letting down their employees who so calmly, respectfully and nicely handled my complaint in person. What a great employee and you are letting him down and missing sales… he deserves managements job and just a job in general.
Instead he has employer who refuses to capture all sales…
Atmosphere: 1
Food: 1
Service: 1
Came here around 6:30pm,wasn’t busy at all. Pressed red button for service waited for close to 10mins and still nothing. Car pulled up next to me right after and got someone to serve him via intercom. I decided to drive off smh.
Service: 1
Service was excellent. Food was good. very friendly staff
Atmosphere: 5
Food: 5
Service: 5
I recently visited one of your locations and ordered a large sweet tea, but it ended up being pretty bitter. I found out that there’s been a change in how much sugar’s being used, and it’d be great to understand if that’s a permanent switch.
With food prices climbing everywhere, I understand adjustments, but I was disappointed by the experience. Even if it’s just a drink, I really believe top-notch customer service should always be a priority... 🤷🏽♂️
Atmosphere: 1
Food: 1
Service: 1
We went late and whoever was working tonight was exceptional. Needs a raise period
Atmosphere: 5
Food: 5
Service: 5
Drive the extra distance to a different location. This one SUCKS. You ask for extra of something… pay for it but not receive it??? Happened way too many times. Lazy and a ripoff.
Not what I ordered. A Dr pepper with sweet cream. this is what they call sweet cream at this location.
Food: 1
Service: 1
The guy that was working tonight around 9pm is spectacular!!! Very fast service and eager to help. He took the extra step when he didnt have to and that is very appreciated!!
Atmosphere: 5
Food: 5
Service: 5
Sometimes the morning wait is a bit long, but overall good spot. Wish it had a drive through.
Atmosphere: 3
Food: 4
Service: 5
Easy ice in your soda! Order in the app.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
You guys suck, yall deserve to get paid $8 an hour. If you don’t want to properly do your job, just deny my uber eats order instead of accepting it and doing a crappy job packing up my food AND giving me literal sprite instead of my strawberry limeade. Never ordering from this crap sonic again.
Atmosphere: 1
Food: 1
Service: 1
I have ordered through doordash. So my rating does not reflect service or atmosphere of the place. That said, food quality, 1 star. My order, master milkshake (cheese cake) seemed to be made with... spoiled milk. First sip tasted sour and salty. Took me a moment to realize that it is the taste of spoiled milk. Not sure what went wrong but $16 dollars order (including doorbdash fees and tip) landed in the garbage. Very disappointing. Will not be ordering again.
Atmosphere: 3
Food: 1
Service: 3
Fast and easy
Atmosphere: 4
Food: 4
Service: 4
Groovy fries, mozzarella sticks, Oreo cookie blast, Chocolate Chip cookie dough blast and route 44 cherry/lemon slush.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Popcorn Chicken, Hot Dog
Worst customer service
Service: 1
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