I went to this location on yesterday morning , I had a few extra minutes before heading into work. I waited in line longer than expected but that’s ok, the coffee is worth the wait sometimes. However, for me yesterday was the worse experience I’ve had at this location. I ordered a frappe gave special instructions not complicate. The order I received was warm, full of liquid not at all the iced caramel frappe I ordered. I did not have time to take it back, by this time I’m not running late for work, and not to mention the line of cars behind me. I took the drink home and dumped it out; I work from home. The strange thing is that lady working drive through had a strange look when she handed me the drink but it didn’t cross my mind to later. Nonetheless, I will not be visiting this location again.
Atmosphere: 5
Food: 1
Service: 1
Jamal Brice
Great energy I love that they always are so happy and positive
Atmosphere: 5
Food: 5
Service: 5
Pedro Jesus Giron Rojas
wifi was inaccessible.
Atmosphere: 5
Food: 5
Service: 5
Lisa Longenecker
I am a regular at this location, stopping by 1-2x a week and love everyone who works here. They are professional, kind and hard working. They always have my order ready to go and correct. Thankful to have a such a great neighborhood store!
Atmosphere: 5
Food: 5
Service: 5
Mandar S.
Quaint little Starbucks with excellent service!
Atmosphere: 5
Food: 4
Service: 5
Bruce and Ginger Beasley
We have not been in a Starbucks for a while, but had been to this location in the past. We had some time before meeting for an appointment, so we decided to stop. We were warmly greeted, we were able to get the chocolate chip cookies, plus something to drink, and there were plenty of chairs to sit in. My only wish would have been having the coffee table clean as there were crumbs along with what looked like nut pieces on the table. There is a severe nut allergy, so we had to be hyper vigilant to only put items on there if they were not actually touching the table. The associates were busy, but maybe they can occasionally check things like that. It is difficult with a tree nut allergy anyway, because people who don't have allergies don't think about those who do oftentimes. We chose to stay, with 2 Epi pens on hand, while we waited in the cool store versus the hot car for our meeting, that was definitely our choice. We do wish there was more attention to things like allergies, in the training, it would make it a bit less worrisome. Again, service and the overall experience was excellent. and the bathroom we chose was clean, and definitely ADA approved. They get kudos for clean bathrooms, as many Starbucks we have gone to have been disasters, this one was very clean. One of us needs a little help these days when using the facilities, and it's so nice when you don't have to have trouble already, plus navigate a disgusting bathroom on top of everything else. The bathroom was big enough for a person with an assistant, who is in a wheelchair, or other assistance aids, to navigate. The toilet paper, soap, and paper towels were stocked, again, not something you can take for granted. We would have no qualms about going back to this Starbucks. I will probably bring wipes in case there is residue from previous folks eating, but I will not hesitate to ask if the table could be cleaned. If we were spending more time there, I definitely would have. The location is good, although parking is a bit tight at some times in the day. There are placard spaces as well, right up front. There are some tables outside, but it isn't a huge patio. A gentleman had a couple of well behaved dogs on leashes and they seemed to do fine sitting together out front. The coffee is Starbucks, like it or leave it, the passion tea lemonade was good, and the chocolate chip cookies were tasty. We were asked if we wanted them warmed, which we passed on this time, but they are even better warmed up.
Atmosphere: 5
Food: 5
Service: 5
Ibis S
Great service at the drive-thru, although it's a little tricky to find if it's your first time there - but there is one in the back. The staff is always friendly. My dog gets excited for a pup-cup (of course!). I seldom go inside as when I have, it's a little too cold and noisy inside for my taste.
Atmosphere: 4
Food: 5
Service: 5
Gina Morton
just picked up food, double smoked bacon sandwich is cold in the middle. cold cheese and cold bacon, not cooked thoroughly. drive thru lady couldn't recall i had a drink, she asked me twice if I only had food. I tried to call before posting and it rang over 10 times. Noone picked up. subpar sevice
Anne Harfin
I travel to many Starbucks and this Starbucks always has unfriendly servers and when you ask for light ice or warm coffee they put in the system but when it is made the request are ignored. I want to give you business but you never change so I am assuming it’s the management that hires and trains so unfortunately this is what is excepted. Not all Starbucks are like this they are happy to serve you make sure what you requested you are given to the best of their ability.
I remember when the cups were full.
Food: 2
Service: 3
I went to this location on yesterday morning , I had a few extra minutes before heading into work. I waited in line longer than expected but that’s ok, the coffee is worth the wait sometimes. However, for me yesterday was the worse experience I’ve had at this location. I ordered a frappe gave special instructions not complicate. The order I received was warm, full of liquid not at all the iced caramel frappe I ordered. I did not have time to take it back, by this time I’m not running late for work, and not to mention the line of cars behind me.
I took the drink home and dumped it out; I work from home. The strange thing is that lady working drive through had a strange look when she handed me the drink but it didn’t cross my mind to later.
Nonetheless, I will not be visiting this location again.
Atmosphere: 5
Food: 1
Service: 1
Great energy I love that they always are so happy and positive
Atmosphere: 5
Food: 5
Service: 5
wifi was inaccessible.
Atmosphere: 5
Food: 5
Service: 5
I am a regular at this location, stopping by 1-2x a week and love everyone who works here. They are professional, kind and hard working. They always have my order ready to go and correct. Thankful to have a such a great neighborhood store!
Atmosphere: 5
Food: 5
Service: 5
Quaint little Starbucks with excellent service!
Atmosphere: 5
Food: 4
Service: 5
We have not been in a Starbucks for a while, but had been to this location in the past. We had some time before meeting for an appointment, so we decided to stop. We were warmly greeted, we were able to get the chocolate chip cookies, plus something to drink, and there were plenty of chairs to sit in. My only wish would have been having the coffee table clean as there were crumbs along with what looked like nut pieces on the table. There is a severe nut allergy, so we had to be hyper vigilant to only put items on there if they were not actually touching the table. The associates were busy, but maybe they can occasionally check things like that. It is difficult with a tree nut allergy anyway, because people who don't have allergies don't think about those who do oftentimes. We chose to stay, with 2 Epi pens on hand, while we waited in the cool store versus the hot car for our meeting, that was definitely our choice. We do wish there was more attention to things like allergies, in the training, it would make it a bit less worrisome. Again, service and the overall experience was excellent. and the bathroom we chose was clean, and definitely ADA approved. They get kudos for clean bathrooms, as many Starbucks we have gone to have been disasters, this one was very clean. One of us needs a little help these days when using the facilities, and it's so nice when you don't have to have trouble already, plus navigate a disgusting bathroom on top of everything else. The bathroom was big enough for a person with an assistant, who is in a wheelchair, or other assistance aids, to navigate. The toilet paper, soap, and paper towels were stocked, again, not something you can take for granted. We would have no qualms about going back to this Starbucks. I will probably bring wipes in case there is residue from previous folks eating, but I will not hesitate to ask if the table could be cleaned. If we were spending more time there, I definitely would have. The location is good, although parking is a bit tight at some times in the day. There are placard spaces as well, right up front. There are some tables outside, but it isn't a huge patio. A gentleman had a couple of well behaved dogs on leashes and they seemed to do fine sitting together out front. The coffee is Starbucks, like it or leave it, the passion tea lemonade was good, and the chocolate chip cookies were tasty. We were asked if we wanted them warmed, which we passed on this time, but they are even better warmed up.
Atmosphere: 5
Food: 5
Service: 5
Great service at the drive-thru, although it's a little tricky to find if it's your first time there - but there is one in the back. The staff is always friendly. My dog gets excited for a pup-cup (of course!). I seldom go inside as when I have, it's a little too cold and noisy inside for my taste.
Atmosphere: 4
Food: 5
Service: 5
just picked up food, double smoked bacon sandwich is cold in the middle. cold cheese and cold bacon, not cooked thoroughly. drive thru lady couldn't recall i had a drink, she asked me twice if I only had food. I tried to call before posting and it rang over 10 times. Noone picked up. subpar sevice
I travel to many Starbucks and this Starbucks always has unfriendly servers and when you ask for light ice or warm coffee they put in the system but when it is made the request are ignored. I want to give you business but you never change so I am assuming it’s the management that hires and trains so unfortunately this is what is excepted.
Not all Starbucks are like this they are happy to serve you make sure what you requested you are given to the best of their ability.
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
Great service
Atmosphere: 5
Food: 5
Service: 5
Another great drive-through experience! Super quick & friendly service at the window.
Food: 5
Service: 5
My favorite is the ham and cheese croissant and iced coffee. It's a must have a least once a week.
Atmosphere: 5
Food: 5
Service: 5
Bekah is so amazing she had great customer service and made my day better:)
Atmosphere: 5
Food: 5
Service: 5
They got the order correct and on time.
Atmosphere: 5
Food: 5
Service: 5
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