Why is the staff here so freaking rude!? I'm sure it's even coming from management! Ive been to this establishment 3 times in the last time and they are so rude everytime.
Atmosphere: 1
Food: 3
Service: 1
Not Mr Patel
Every time I come here something is out of stock
Jackie Gonzalez
Awesome
Atmosphere: 5
Food: 5
Service: 5
Lena
I ordered a bowl of Mexican Street Corn Chowder and they gave me a totally different soup and I couldn't get a replacement.
Service: 2
David
We like coming here occasionally for lunch for healthier food options. But, its time for modernization of the decor and furniture. Try earthtones and hunter green. The current color scheme is outdated.
Atmosphere: 2
Food: 4
Service: 4
Marls Barkley
Good food but it was almost impossible to find a clean table to sit at and eat. Y’all need to wipe down tables and seats more often. This is not acceptable.
Atmosphere: 1
Food: 4
Service: 3
Renee Rodriguez
Visited cafe # 606323. Cashier Alexia was awesome. She deserves a WOW! But when I look to my right into kitchen/food prep area, the floor was filthy..cardboard and other debris. It was not appealing to see. I would have cancel my order but we had already paid for meal.
Atmosphere: 2
Service: 5
Sandra Espino
The food was bad… that is not a good place to eat.
Atmosphere: 3
Food: 1
Service: 1
D P
This is the second time I ordered from Panera at this location and the second time my order was wrong. It didn't call the first time but the second time I decided to. I've been watching what I've been eating but today I wanted soup and potato chips. It's been pouring rain for the last 2 days and I wanted comfort food. During the torrential downpour, I will Panera to pick up my order. I ran in and ran out. I got back to the hotel only to find out there were no potato chips. Have you ever been on a diet had a craving and finally said I'm going to give in for this one indulgence? That was me today only to find out they messed up the order again. This time I called. I asked for the manager and this girl transferred me. I asked for a credit for my soup and potato chips. She explained to me that she could only give me the credit for the potato chips as her manager would have an issue if she credited the whole meal. Funny enough I thought I was talking to the manager. Now I'm irritated that she didn't identify herself as not being the manager when I specifically asked for one. I probably would have taken the credit for the potato chips but now that she was being deceptive I wanted to speak to the manager as I originally asked. This non-manager told me that the actual manager would be in in about an hour....That was Saturday at 1:30 p.m. I'm still waiting. You can't possibly tell me that Panera had a mad rush all afternoon into the evening and the manager could not call me back.I have never had one problem at other locations of Panera and now the same location within two weeks I've had two problems. Horrible customer service! There are too many other choices in this area to settle for this Panera location.
Very much a contactless environment... The food felt processed as a result. Otherwise everything was timely. Not the cleanest area, sticky surfaces and some old furniture.
Atmosphere: 3
Food: 4
Service: 3
Frank Gesion
Ordered the BLT sandwich. The pinkish tasteless tomato had no resemblance in taste or appearance to tomatoes I’ve been eating from just the local farm stands for the last month. The two tiny slivers of bacon were not impressive either so the sandwich was basically a handful of salad greens on stale wonder bread that’s colored orange. Also, the two foot high stack of dirty dishes right next to the drink station was not very attractive. First time, last time.
Atmosphere: 1
Food: 1
Service: 1
Gage Barger
My experience was great overall due mainly to Monique’s amazing customer service. I was in between two dishes and she helped me make a great decision and even took the time to guide me with the dessert options as well!
John Christopherson
The food tasted pretty good, but the seating area was very dirty. The tables were dirty, and the carpet had a lot of spilled food.
Atmosphere: 3
Food: 5
Service: 5
Angelique
My favorite is their Turkey Avocado Bravo sandwich with Mac and Cheese. They're mac and cheese is creamy and delicious.
EXCELLENT!!!
Atmosphere: 5
Food: 5
Service: 5
Why is the staff here so freaking rude!? I'm sure it's even coming from management! Ive been to this establishment 3 times in the last time and they are so rude everytime.
Atmosphere: 1
Food: 3
Service: 1
Every time I come here something is out of stock
Awesome
Atmosphere: 5
Food: 5
Service: 5
I ordered a bowl of Mexican Street Corn Chowder and they gave me a totally different soup and I couldn't get a replacement.
Service: 2
We like coming here occasionally for lunch for healthier food options. But, its time for modernization of the decor and furniture. Try earthtones and hunter green. The current color scheme is outdated.
Atmosphere: 2
Food: 4
Service: 4
Good food but it was almost impossible to find a clean table to sit at and eat. Y’all need to wipe down tables and seats more often. This is not acceptable.
Atmosphere: 1
Food: 4
Service: 3
Visited cafe # 606323. Cashier Alexia was awesome. She deserves a WOW! But when I look to my right into kitchen/food prep area, the floor was filthy..cardboard and other debris. It was not appealing to see. I would have cancel my order but we had already paid for meal.
Atmosphere: 2
Service: 5
The food was bad… that is not a good place to eat.
Atmosphere: 3
Food: 1
Service: 1
This is the second time I ordered from Panera at this location and the second time my order was wrong. It didn't call the first time but the second time I decided to. I've been watching what I've been eating but today I wanted soup and potato chips. It's been pouring rain for the last 2 days and I wanted comfort food. During the torrential downpour, I will Panera to pick up my order. I ran in and ran out. I got back to the hotel only to find out there were no potato chips. Have you ever been on a diet had a craving and finally said I'm going to give in for this one indulgence? That was me today only to find out they messed up the order again. This time I called. I asked for the manager and this girl transferred me. I asked for a credit for my soup and potato chips. She explained to me that she could only give me the credit for the potato chips as her manager would have an issue if she credited the whole meal. Funny enough I thought I was talking to the manager. Now I'm irritated that she didn't identify herself as not being the manager when I specifically asked for one. I probably would have taken the credit for the potato chips but now that she was being deceptive I wanted to speak to the manager as I originally asked. This non-manager told me that the actual manager would be in in about an hour....That was Saturday at 1:30 p.m. I'm still waiting. You can't possibly tell me that Panera had a mad rush all afternoon into the evening and the manager could not call me back.I have never had one problem at other locations of Panera and now the same location within two weeks I've had two problems. Horrible customer service! There are too many other choices in this area to settle for this Panera location.
Restaurantji Recommends
Very much a contactless environment... The food felt processed as a result. Otherwise everything was timely. Not the cleanest area, sticky surfaces and some old furniture.
Atmosphere: 3
Food: 4
Service: 3
Ordered the BLT sandwich. The pinkish tasteless tomato had no resemblance in taste or appearance to tomatoes I’ve been eating from just the local farm stands for the last month. The two tiny slivers of bacon were not impressive either so the sandwich was basically a handful of salad greens on stale wonder bread that’s colored orange. Also, the two foot high stack of dirty dishes right next to the drink station was not very attractive. First time, last time.
Atmosphere: 1
Food: 1
Service: 1
My experience was great overall due mainly to Monique’s amazing customer service. I was in between two dishes and she helped me make a great decision and even took the time to guide me with the dessert options as well!
The food tasted pretty good, but the seating area was very dirty. The tables were dirty, and the carpet had a lot of spilled food.
Atmosphere: 3
Food: 5
Service: 5
My favorite is their Turkey Avocado Bravo sandwich with Mac and Cheese. They're mac and cheese is creamy and delicious.
Atmosphere: 4
Food: 5
Service: 4
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