First time going to Starbucks in years because I got a gift card and I heard they have protein drinks. The Matcha drink was not that good... That’s not the fault of the store. But what annoyed me is the fact that I asked for light ice. Please tell me if this looks like like ice to you.
J B
Everything marked 50 percent off is not actually 50 percent off. And when you ask about it, the employees act like you ruined their night. Like sorry for existing I guess. The septum piercing employee was not friendly.
Atmosphere: 1
Food: 1
Service: 1
Jim L
Most of the time I’m ordering coffee, I have the app and it’s quick and convenient. This time I decide to kindly ask for a cup of water, and the staff (Jenna) says in a bit of a condescending way that I have to order something, and while they insist it’s new policy now, I’ve seen them give other customers this item without calling this policy out, but for some reason I was called out… they weren’t even that busy, Starbucks has really lost its way. As a regular customer, I hate that the customer treatment is inconsistent and have to say I’m pretty disappointed.
Atmosphere: 2
Food: 2
Service: 1
Deb Teague
Great drink
Food: 5
Service: 5
Charles Blanton
This location use to be great now they treat you like an inconvenience, they are the necessity just shut up and get back in line tomorrow. Not for me not anymore they need to change!
sarcheesha smith
I ordered a coffee to go and the barista was so kind and helpful with my refill! He went above and beyond to create me a refill even though they dont do refills for shaken expressos. he modified it and made it extra yummy! great atmosphere and awesome customer care ⭐️🤩
Atmosphere: 5
Food: 5
Service: 5
Oleksandr Dantsin
Sandwiches and sweets got worse in last 5 years.
Thank you 🙏
Atmosphere: 5
Food: 1
Service: 5
Shotcy
I ordered my drink through mobile order for pick up at drive thru. Waited in the drive thru line for over 25 minutes to get my drink which was already melted and watered down. Service took forever to give people their drinks. I shouldn't have to have my drink sit for over 30 minutes while I'm already waiting in the drive thru line.
Food: 2
Service: 2
Angelica
Incredibly nice staff, well made drinks and excellent service 😊
Atmosphere: 5
Food: 5
Service: 5
Amy Scott
The weekday morning crew crushes it every time. But the weekend crew makes the most inconsistent drinks. I only order two basic drinks and I regret at least half of my weekend orders. They are sometimes bitter and cream level is inconsistent. I don’t think Starbucks is great coffee, but it is convenient and consistent - except on the weekends. I also don’t like when they “complete” the online order when it is not really complete. My drink should be on the table before it says it is in the app. I guess this is a metrics issue. But it is inconvenient for the customer.
this is my favorite starbucks. very nice atmosphere and employees. they always add a LOT of extra caramel to my drinks when I request it, much better than other starbucks I've been to.
Atmosphere: 5
Food: 5
Service: 5
Kayfre
I was there last night and Emily helped me. She was very sweet and gave me a good suggestion and help me with my order it was so delicious thank you Emily!!!
First time going to Starbucks in years because I got a gift card and I heard they have protein drinks. The Matcha drink was not that good... That’s not the fault of the store. But what annoyed me is the fact that I asked for light ice. Please tell me if this looks like like ice to you.
Everything marked 50 percent off is not actually 50 percent off. And when you ask about it, the employees act like you ruined their night. Like sorry for existing I guess. The septum piercing employee was not friendly.
Atmosphere: 1
Food: 1
Service: 1
Most of the time I’m ordering coffee, I have the app and it’s quick and convenient. This time I decide to kindly ask for a cup of water, and the staff (Jenna) says in a bit of a condescending way that I have to order something, and while they insist it’s new policy now, I’ve seen them give other customers this item without calling this policy out, but for some reason I was called out… they weren’t even that busy, Starbucks has really lost its way. As a regular customer, I hate that the customer treatment is inconsistent and have to say I’m pretty disappointed.
Atmosphere: 2
Food: 2
Service: 1
Great drink
Food: 5
Service: 5
This location use to be great now they treat you like an inconvenience, they are the necessity just shut up and get back in line tomorrow. Not for me not anymore they need to change!
I ordered a coffee to go and the barista was so kind and helpful with my refill! He went above and beyond to create me a refill even though they dont do refills for shaken expressos. he modified it and made it extra yummy! great atmosphere and awesome customer care ⭐️🤩
Atmosphere: 5
Food: 5
Service: 5
Sandwiches and sweets got worse in last 5 years.
Thank you 🙏
Atmosphere: 5
Food: 1
Service: 5
I ordered my drink through mobile order for pick up at drive thru. Waited in the drive thru line for over 25 minutes to get my drink which was already melted and watered down. Service took forever to give people their drinks. I shouldn't have to have my drink sit for over 30 minutes while I'm already waiting in the drive thru line.
Food: 2
Service: 2
Incredibly nice staff, well made drinks and excellent service 😊
Atmosphere: 5
Food: 5
Service: 5
The weekday morning crew crushes it every time. But the weekend crew makes the most inconsistent drinks. I only order two basic drinks and I regret at least half of my weekend orders. They are sometimes bitter and cream level is inconsistent. I don’t think Starbucks is great coffee, but it is convenient and consistent - except on the weekends. I also don’t like when they “complete” the online order when it is not really complete. My drink should be on the table before it says it is in the app. I guess this is a metrics issue. But it is inconvenient for the customer.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
this is my favorite starbucks. very nice atmosphere and employees. they always add a LOT of extra caramel to my drinks when I request it, much better than other starbucks I've been to.
Atmosphere: 5
Food: 5
Service: 5
I was there last night and Emily helped me. She was very sweet and gave me a good suggestion and help me with my order it was so delicious thank you Emily!!!
Fast friendly will go back
Atmosphere: 5
Food: 5
Service: 5
Nice and clean. Great service.
Atmosphere: 5
Food: 5
Service: 5
Good coffee
Loading...