Food was dry and burnt , hopper who brought our food lied and said everything was in the bag when it wasn’t waving our request off. I went to 3 different stalls before some one would answer me on the intercom. And i paid for a medium sonic blast and was given a shake with all ingredients blended to mush. I was given some thing I didn’t order that cost less then was I paid for all because the blast mixer was broken . I don’t believe it was cause the car next to us got ice cream blast but we couldn’t? It was horrible and I’m calling corporate.
Atmosphere: 1
Food: 2
Service: 1
John Blocker
Sonic is definitely my guilty pleasure place to go to in eat food that's probably not as healthy as my home-cooked meals, but seriously the jalapeno burger, that's the only reason I go lol.
Atmosphere: 5
Food: 5
Service: 5
Ava Lopez
I used to love this sonic so much, but it has turned to the most horrific place to eat in Luling. That ice cream is very disgusting With a yellow tint and old dirty flavor, the food is always coming out cold and never fresh And just to order my food, it takes about 30 minutes and I have to drive to 3 to 4 different stalls Just for somebody to actually answer and take my order the manager is also very rude and unclean. I will never ever be coming back to this sonic if I could give this place a zero star I would I would recommend for nobody to eat here and for this sonic to just get shut down. It’s not worth the time or money.
Atmosphere: 1
Food: 1
Service: 1
Trace “Trey” Downey
Absolutely one of the worst experiences I’ve ever had at sonic. They didn’t take my order. I waited in two different stalls and they only spoke to me Once. I kept pushing the button they kept deactivating it. It was horrible. They were rude. Completely ignored me. other people came in after me and then they left before me. Obviously, I never got any food. I never got any service. I never got any help. It was terrible. I would not recommend it.
Atmosphere: 1
Food: 1
Service: 1
Krystal Hastings
I am writing to report a recurring issue at your luling Sonic. I frequently purchase cups of ice from this location, but I am often told by staff that they “don’t have enough ice” and cannot serve me—even late at night when the store is about to close and will not reopen until the following morning.
On September 12, 2025, at 11:15 PM, I ordered two cups of ice and was again refused service for this reason. This has happened several times before. However, if I place the order through the Sonic app, the system accepts my payment and the order is fulfilled—so it seems the issue occurs only when ordering through the red button.
As a paying customer, this is frustrating and disappointing. I should not be denied a simple, paid-for item that is regularly offered on your menu. If the ice machine is not sufficient to meet customer demand, perhaps the equipment needs to be evaluated or replaced.
I ask that this issue be addressed so customers can consistently purchase items, including ice, without being refused.
Thank you for your time and attention
Jessica King
Wonderful service 😁
Atmosphere: 5
Food: 5
Service: 5
Michaela Carter
I come to this Sonic often, but tonight required a 5-star review because of the wonderful service I just received. I took a little drive to get my baby down, and had the sleepy music on. When the young man came out with my mobile order, he read the cues and he whispered anything he needed to say and was beyond polite and respectful to the sleeping baby. This is truly such a kind act and had to be acknowledged. I didn’t catch his name, but I am truly grateful.
Atmosphere: 5
Food: 5
Service: 5
Makala Pullen
0.... This has happened on several occasions. I like to buy ice bags. I order the ice WHICH IS ON THE MENU, an they seem to not be able to sell ice for whatever reason... but most nights I have no problem getting it from them. Well today they refused and allowed me to only get ONE CUP. TAKE IT OFF THE DAMN MENU IF YOU DONT WANT TO SELL IT.. I finally asked the car hop who the manager on shift was right now and they were hesitant to tell me, but did. Whoever Geneva or however you spell it.. that is just ridiculous ... I didn't care the first few times, I just took it as is.... but come on that's just ridiculous and lazy. Zero recommendation....
Korbyn Koon
Brayden was a nice young gentleman
Atmosphere: 5
Service: 5
Samantha Royall
Unable to order. Multiple stalls failed and reset before anyone contacted us.
Slow slow slow. Waited about 20 minutes for 2 tator tots and 3 drinks. Ordered food first and didn't even get the order correct. Ordered 2 combos and no fries or drinks. Won't be back
Janie Castillo
We waited 30min just for a corn dog and a drink
Frances
I just was at this sonic people on the ordering speaker very rude raised his voice at my son didn't get order right now straws for drinks. Waited 10 mins for the extra mayo for the burger I ordered ..... It's so funny that you get the same response on every review from this place its probably not a real person. It's from a computer every time some one writes a review to this place
Janie
I ordered a Coke Zero on the mobile app. We waited 15 minutes to get our drink, only to finally have someone come and tell us that they were out of that drink. We ordered a different drink, and the girl never came back with our drink.
Allen
Ordered 2 garlic bacon burgers with my order. I got all my order EXCEPT the garlic bacon burgers. What I got was tasteless double pattie burgers with almost nothing on it. And they refuse to answer their phone. Make sure you check your order before you leave
Food was dry and burnt , hopper who brought our food lied and said everything was in the bag when it wasn’t waving our request off. I went to 3 different stalls before some one would answer me on the intercom. And i paid for a medium sonic blast and was given a shake with all ingredients blended to mush. I was given some thing I didn’t order that cost less then was I paid for all because the blast mixer was broken . I don’t believe it was cause the car next to us got ice cream blast but we couldn’t? It was horrible and I’m calling corporate.
Atmosphere: 1
Food: 2
Service: 1
Sonic is definitely my guilty pleasure place to go to in eat food that's probably not as healthy as my home-cooked meals, but seriously the jalapeno burger, that's the only reason I go lol.
Atmosphere: 5
Food: 5
Service: 5
I used to love this sonic so much, but it has turned to the most horrific place to eat in Luling. That ice cream is very disgusting With a yellow tint and old dirty flavor, the food is always coming out cold and never fresh And just to order my food, it takes about 30 minutes and I have to drive to 3 to 4 different stalls Just for somebody to actually answer and take my order the manager is also very rude and unclean. I will never ever be coming back to this sonic if I could give this place a zero star I would I would recommend for nobody to eat here and for this sonic to just get shut down. It’s not worth the time or money.
Atmosphere: 1
Food: 1
Service: 1
Absolutely one of the worst experiences I’ve ever had at sonic. They didn’t take my order. I waited in two different stalls and they only spoke to me Once. I kept pushing the button they kept deactivating it. It was horrible. They were rude. Completely ignored me. other people came in after me and then they left before me. Obviously, I never got any food. I never got any service. I never got any help. It was terrible. I would not recommend it.
Atmosphere: 1
Food: 1
Service: 1
I am writing to report a recurring issue at your luling Sonic. I frequently purchase cups of ice from this location, but I am often told by staff that they “don’t have enough ice” and cannot serve me—even late at night when the store is about to close and will not reopen until the following morning.
On September 12, 2025, at 11:15 PM, I ordered two cups of ice and was again refused service for this reason. This has happened several times before. However, if I place the order through the Sonic app, the system accepts my payment and the order is fulfilled—so it seems the issue occurs only when ordering through the red button.
As a paying customer, this is frustrating and disappointing. I should not be denied a simple, paid-for item that is regularly offered on your menu. If the ice machine is not sufficient to meet customer demand, perhaps the equipment needs to be evaluated or replaced.
I ask that this issue be addressed so customers can consistently purchase items, including ice, without being refused.
Thank you for your time and attention
Wonderful service 😁
Atmosphere: 5
Food: 5
Service: 5
I come to this Sonic often, but tonight required a 5-star review because of the wonderful service I just received. I took a little drive to get my baby down, and had the sleepy music on. When the young man came out with my mobile order, he read the cues and he whispered anything he needed to say and was beyond polite and respectful to the sleeping baby. This is truly such a kind act and had to be acknowledged. I didn’t catch his name, but I am truly grateful.
Atmosphere: 5
Food: 5
Service: 5
0....
This has happened on several occasions.
I like to buy ice bags. I order the ice WHICH IS ON THE MENU, an they seem to not be able to sell ice for whatever reason... but most nights I have no problem getting it from them. Well today they refused and allowed me to only get ONE CUP. TAKE IT OFF THE DAMN MENU IF YOU DONT WANT TO SELL IT.. I finally asked the car hop who the manager on shift was right now and they were hesitant to tell me, but did. Whoever Geneva or however you spell it.. that is just ridiculous ... I didn't care the first few times, I just took it as is.... but come on that's just ridiculous and lazy. Zero recommendation....
Brayden was a nice young gentleman
Atmosphere: 5
Service: 5
Unable to order. Multiple stalls failed and reset before anyone contacted us.
Restaurantji Recommends
Slow slow slow. Waited about 20 minutes for 2 tator tots and 3 drinks. Ordered food first and didn't even get the order correct. Ordered 2 combos and no fries or drinks. Won't be back
We waited 30min just for a corn dog and a drink
I just was at this sonic people on the ordering speaker very rude raised his voice at my son didn't get order right now straws for drinks. Waited 10 mins for the extra mayo for the burger I ordered ..... It's so funny that you get the same response on every review from this place its probably not a real person. It's from a computer every time some one writes a review to this place
I ordered a Coke Zero on the mobile app. We waited 15 minutes to get our drink, only to finally have someone come and tell us that they were out of that drink. We ordered a different drink, and the girl never came back with our drink.
Ordered 2 garlic bacon burgers with my order. I got all my order EXCEPT the garlic bacon burgers. What I got was tasteless double pattie burgers with almost nothing on it. And they refuse to answer their phone. Make sure you check your order before you leave
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