Hoe did the company that invented fast food become the SLOWEST fast food chain? Silsbee Whataburger is faster than McDonald's
Atmosphere: 1
Food: 2
Service: 1
Crystal Joyce
Food is not always fresh and never not once is order correct always check after they hand you , you will be missing something. Staff working are very friendly but not well organized. I would still recommend but always check what you ordered.
Atmosphere: 3
Food: 3
Service: 3
Scott Mckinley
Staff here is real good, excellent service and the gkids loved their happy meals. Real busy place but they kept up.
Atmosphere: 3
Food: 3
Service: 5
Karla Briseida Velázquez
They are offering terrible service! On Saturday, we ordered a simple Happy Meal through the mobile app. My husband went to pick it up, and it took them 40 minutes to prepare it. No one had the courtesy to ask him if he needed anything; they all ignored him. Why do they do that? If they see that he's been waiting for a long time, they should ask him if he needs anything. He tried to talk to them, but no one paid attention to him. Terrible service. Today we went back because my son loves McDonald's, and unfortunately, we found a hair in his McNuggets.
Service: 1
Edward
Wait time > 37 mins tonight. Not cool
Georgia W Windham
The morning crew is fantastic! They're so kind and pleasant and the food is always great! The afternoon/evening staff are at best okay and at worst completely horrendous but that's true of any fast food place so whatever 5 stars!
Dashaun Armstrong
Lumberton McDonald's - specials like the Grinch meal employee's say they dont have it to only take them all home!!!!
Atmosphere: 1
Food: 1
Service: 1
Tiffay Dingler
They're always laughing and smelling and having a good time it's a great atmosphere there
Atmosphere: 5
Food: 5
Service: 5
Maseyroo
If it takes you 20 minutes to count to 6 for an order with just a happy meal then you should not be employed here. Literally the most basic of tasks.
Atmosphere: 1
Food: 1
Service: 1
Hippie Chick
I just have to brag on the sweetest lady working at the McDonald’s in Lumberton. Her name is Lilly & like the flower is beautiful inside and out. She has the most joyful, jolly spirit, and she absolutely made my whole day. From the moment you walk in, she’s smiling, cheerful, hustling like nobody’s business, and wishing everyone a Merry Christmas with so much genuine warmth you can’t help but smile back.
You can tell she truly loves her job and takes pride in doing it well. She moves fast, stays kind, and treats every single customer like they matter. People like her are rare these days — she turns a simple stop for food into a bright spot in your day.
McDonald’s is lucky to have her, and our community is even luckier. If you stop in and she’s working, consider yourself blessed.
Thank you, Ms. Lilly, for being such a wonderful example of kindness, joy, and hard work. You made my day — and I know you make a lot of others’ days too. ❤️🎄✨
Made a huge order for our church youth group of 160 nuggets fries and cookies. Was short 120 nuggets when we got back to the church.
Casey the shift manager was very kind and refunded us the difference. Thank you for making it right Casey. I appreciate you. May God bless and keep you and your staff.
Kaydence
Absolutely ridiculous that the curbside pick up takes this long. No one should be sitting here for 30 minutes for a freaking drink. Do better.
stacey carlton
Told to pull to the side to improve how they look in numbers through the drive through window
Atmosphere: 2
Food: 3
Service: 1
Skyla Stephens
Absolutely love miss Lillys service! She works so hard and is pretty much the only reason my partner and I are regulars!
Hoe did the company that invented fast food become the SLOWEST fast food chain? Silsbee Whataburger is faster than McDonald's
Atmosphere: 1
Food: 2
Service: 1
Food is not always fresh and never not once is order correct always check after they hand you , you will be missing something. Staff working are very friendly but not well organized. I would still recommend but always check what you ordered.
Atmosphere: 3
Food: 3
Service: 3
Staff here is real good, excellent service and the gkids loved their happy meals. Real busy place but they kept up.
Atmosphere: 3
Food: 3
Service: 5
They are offering terrible service!
On Saturday, we ordered a simple Happy Meal through the mobile app. My husband went to pick it up, and it took them 40 minutes to prepare it. No one had the courtesy to ask him if he needed anything; they all ignored him. Why do they do that? If they see that he's been waiting for a long time, they should ask him if he needs anything. He tried to talk to them, but no one paid attention to him. Terrible service.
Today we went back because my son loves McDonald's, and unfortunately, we found a hair in his McNuggets.
Service: 1
Wait time > 37 mins tonight. Not cool
The morning crew is fantastic! They're so kind and pleasant and the food is always great! The afternoon/evening staff are at best okay and at worst completely horrendous but that's true of any fast food place so whatever 5 stars!
Lumberton McDonald's - specials like the Grinch meal employee's say they dont have it to only take them all home!!!!
Atmosphere: 1
Food: 1
Service: 1
They're always laughing and smelling and having a good time it's a great atmosphere there
Atmosphere: 5
Food: 5
Service: 5
If it takes you 20 minutes to count to 6 for an order with just a happy meal then you should not be employed here. Literally the most basic of tasks.
Atmosphere: 1
Food: 1
Service: 1
I just have to brag on the sweetest lady working at the McDonald’s in Lumberton. Her name is Lilly & like the flower is beautiful inside and out. She has the most joyful, jolly spirit, and she absolutely made my whole day. From the moment you walk in, she’s smiling, cheerful, hustling like nobody’s business, and wishing everyone a Merry Christmas with so much genuine warmth you can’t help but smile back.
You can tell she truly loves her job and takes pride in doing it well. She moves fast, stays kind, and treats every single customer like they matter. People like her are rare these days — she turns a simple stop for food into a bright spot in your day.
McDonald’s is lucky to have her, and our community is even luckier. If you stop in and she’s working, consider yourself blessed.
Thank you, Ms. Lilly, for being such a wonderful example of kindness, joy, and hard work. You made my day — and I know you make a lot of others’ days too. ❤️🎄✨
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Made a huge order for our church youth group of 160 nuggets fries and cookies. Was short 120 nuggets when we got back to the church.
Casey the shift manager was very kind and refunded us the difference. Thank you for making it right Casey. I appreciate you. May God bless and keep you and your staff.
Absolutely ridiculous that the curbside pick up takes this long. No one should be sitting here for 30 minutes for a freaking drink. Do better.
Told to pull to the side to improve how they look in numbers through the drive through window
Atmosphere: 2
Food: 3
Service: 1
Absolutely love miss Lillys service! She works so hard and is pretty much the only reason my partner and I are regulars!
Food: 5
Service: 5
Clean and helpful
Atmosphere: 5
Food: 5
Service: 5
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