Papa Johns Pizza
209 S Main St, Lumberton
(409) 751-5646
Recent Reviews
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Great pizza as always but the biggest standout currently are the great coupon specials in the app lately.
Atmosphere: 4
Food: 5
Service: 5
Ordered carry out
Food: 5
Service: 5
Cora made the most awesome pizza we've had in a long while. Super courteous.
Atmosphere: 5
Food: 5
Service: 5
Ive had nothing but good experiences every time I came here. Food was always ready in a timely fashion and pizza was affordable
Thank you Mr Gwedyon Davis the manager in Lumberton. He is very knowledgeable and helpful. He knows he's products and is never to busy to help a customer. Clean and fast environment. Mr Davis puts the customer first but also knows about the company. I want to tell the company Bravo for hiring Mr Gwedyon Davis he is going to go far no doubt. Great job Lumberton team. Thank you again for helping my grandmother Mr Gwedyon Davis.
Atmosphere: 5
Food: 5
Service: 5
Excellent store and very good food highly recommend. The management and staff are absolutely amazing.
Best Pizza in town and no problems.
Atmosphere: 5
Food: 5
Service: 5
Slow and incompetent employees. 10/10 would not recommend.
Atmosphere: 1
Food: 1
Service: 1
Manager needs to learn customer service skills.
: How to communicate effectively without sounding like a condensending Karen.
: How to solve a problem without gaslighting a customer.
Emotional Intelligence would be a plus..
Very yummy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Restaurantji Recommends
Tonight we ordered pizza it was delivered almost an hour after ordering. Ok great no problem it's a Saturday night and we order often. However, we were delivered another person's 3 pizzas and after calling the manager stated my pizza was still there and that their driver would be coming to drop off and not to eat the mistaken pizza because they would be picking up. Never have I heard something like this but we waited for ours to be delivered. After one hour 15 minutes I called the manager again and they stated they were unsure why the driver had not dropped off our pizza and he would check with his driver and he hung up while I was still talking. I called back and asked him once again and he said he was swamped and did not have time to call his driver. Fast forward door dash calls me and tells me that they have received the pizza but it was in a bag on papa johns counter and cold and after they told the manager he said the customer would have to call and complain about being cold. I called the manager back after this and he said he could not refund or void order I would have to call back tomorrow no sympathy anything. My 2 yr old had been waiting to eat for 2 and a half hours. And they sent us out pizza that had been sitting there for 2 and a half hours. Will never order again.
Atmosphere: 1
Food: 1
Service: 1
Great people, great pizza and great service!
Atmosphere: 5
Food: 5
Service: 5
Excellent Excellent! We support this location when craving a good pizza. The customer service has always been nothing less than
what you should expect! The pizzas are beautiful and delicious!! Love it.
Atmosphere: 5
Food: 5
Service: 5
I have tried to place an order online multiple times (to use my papa dough I have accumulated). Each time i get to the end of placing my order, where an error message appears saying "Review and update my billing address to continue." However, there is no way to review the billing address on the app or online. So I am unable to use my earned rewards, nor am I able to order my food without jumping through a hundred hoops. This company does not care about the customers who experience this issue and have not tried to fix the issue (I have reported the online issue multiple times). I will not be ordering from this company again. This post is not directed at the Lumberton store, as these employees have been willing to help with an order, and the online ordering is not their fault.
Atmosphere: 3
Food: 4
Service: 2
I have always had a good experience with them. Derrick does a good job.
Atmosphere: 5
Food: 5
Service: 5
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