Subway
3303 E Main St Suite F, Madisonville
(936) 349-0115
Recent Reviews
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It's Subway, don't forget that.. Lots of new additions to the menu.
Atmosphere: 4
Food: 4
Service: 4
One of the ladies working there was pretty rude, didn’t catch her name tho. Also they “apparently” can’t give you any kind of chicken with the mini 3 inch sub because “subway doesn’t allow them to”???
But I’m pretty sure this isn’t a rule because I’ve gotten chicken with a 3 inch sub at multiple other locations before so…
Anyways, probably just get Buc-ee’s.
Service: 1
Went in from traveling to see my grandmother who isn’t doing so well. It was a long day, and we stopped for a sandwich, although we were able to get our order the tension after a correction for our order was absolutely ridiculous. We were given poor customer service and attitude, I think there needs to be a grown adult supervising. The teens/young adults in there were immature and seemed to feed off of each other. As soon as one was offended for a correction the whole team was rude. Hastily shoving the food in the bag, sighing and rolling eyes, snappy and curt.
Atmosphere: 1
Food: 4
Service: 1
Do NOT go through the drive thru. They completely messed up our order and did exact opposite of what my husband ordered. We spent $40 dollars on (1) 12in, (1) 6in, 2 bags of chips, and 2 drinks. With both sandwiches not how we asked. Go inside to make sure they make it right.
Atmosphere: 1
Food: 1
Service: 1
They’re always busy so sometimes it’s a little bit of a wait but the girls in there do such a good job at trying to keep everyone moving and greeting you when you come and letting you know they’ll be with you asap.
Atmosphere: 5
Food: 5
Service: 5
So, I ordered a sandwich at Subway, and what I got was basically a mayo party with a couple of bread slices and onions thrown in. I’m pretty sure I could’ve just asked for a jar of mayo and saved myself the trouble! Next time, I’ll bring my own bread and skip the disappointment. Subway: where the sandwich is just a fancy way to serve mayo. WHAT A DISAPPOINTMENT!!
Atmosphere: 1
Food: 1
Service: 1
They were out of all diet drinks when I purchased a combo so I asked to exchange for a 20 oz soda they charged me the difference but didn’t charge the next customer with the same situation. The lady was very rude and was making up prices every 2 seconds. When I brought it to her attention she lied and gave more attitude! I was being polite but this experience will stop me from ever returning !
Atmosphere: 1
Food: 1
Service: 1
Nice service,fast making
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Delite
My family stopped by on our way home from visiting up North. Subway is one of our kids' favorite places to eat and this store didn't disappoint. It has been a couple months since we ate at Subway, but the Italian herbs and cheese bread seemed deflated or smaller than usual. That's the only negative we found. The service was great. Both employees were incredibly patient with our children trying to order independently. The store was clean and well maintained.
Atmosphere: 4
Food: 4
Service: 5
We are very happy with our visit today, the food was fresh and delicious and the staff was nice and friendly.
Especially Stephanie she went out of her way to give use a great experience. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
No wonder the place is dead despite being opposite a Buc-ee's. The employee Zanie F. was as rude as they come. Immediately made us feel like we're disturbing the peace and quiet (pun intended) of the meditative environment. Not sure what her problem was, but she was curt, cut me short more than once, kept muttering something under her breath while making the sandwich (no, there were no earbuds). Should've read the reviews before we went in there for our first and last time. Unless the place hires special needs people, in which case bless their hearts, I am not sure how one could justify this behavior from a staff member in a service industry.
Had to settle for the one star as there wasn't an option for a negative star rating.
Atmosphere: 1
Food: 3
Service: 1
We came in to buy two sandwiches and we were very polite and humble.
We were treated poorly, rudely by ZANIE F who made faces at us and was extremely disrespectful.
She doesn't deserve to be in the service industry because being unnecessary rude to people is not ok.
I hope management and corporate take action against ZANIE F.
I will also submit a formal complaint to the corporate and store manager.
Unacceptable to be disrespectful without any reason! Very shameful on her part.
Atmosphere: 3
Food: 3
Service: 1
Customer service is horrible, employees have attitudes and don't know how to talk to customers and to top it off Food comes out horrible
Subway sandwiches/pizza are our go-to when traveling, but this place was a disappointment. The staff there, all 3, acted as if they wanted to be anywhere but there. They didn't completely listen to our instructions, so the sandwiches and the pizza weren't quite the way we like them.
Atmosphere: 2
Food: 3
Service: 1
Love the food great staff they are always coming up with new sandwiches
Atmosphere: 5
Food: 5
Service: 5
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