Me and my boss order here a lot but maybe not after this we got pick up food like most days but today when I ordered they told me that they were out of my drink not telling me my other order needed a different drink as well so I pulled to the window and chose a different drink for my order but when I asked how fresh was the sweet tea I was informed that it was at 08:00 this morning need less to say it was 13:42 in the afternoon when that’s almost 6 hours after brew fun fact that means the tea is bad I hope they don’t any other ecosure rule and guidelines but the food is good the service is okay for a fast food place
Atmosphere: 4
Food: 4
Service: 3
Kari
Just ate the freshest taco of my life. Fixed something in my soul, for real. God bless this Taco Bell. Guy at the window was very nice too
Atmosphere: 5
Food: 5
Service: 5
Maggie B
Hadn't been in that location in Madisonville previously so the clerk helped with kiosk placing our order. After placing our order since we were paying cash we had to go to the register and it was smooth and she was very helpful and polite.
Atmosphere: 5
Food: 5
Service: 5
Ethan Barker
I live five minutes away. I eat here a lot since it’s the closest food to me but I’m so upset that yall messed up my order 3 times now over the course of a month, I’m done with it. Im ordering simple things, literally three soft tacos and nacho fries. Granted this is DoorDash and yes I reviewed there too but I’m so fed up I’m here as well. I work in fast food so Ik the struggle. But these orders are always wrong later in night. There is no rush at 11pm yall, I order simple food to make it easier for u as well. As a fast foot worker myself if u are messing up orders at 11pm on weekdays there is a problem with the work staff. And for it to be the 3rd time IN A MONTH u need new closers. Like for the 3rd time, be fr. Despite the short 5 minute drive I am boycotting this place. Check… your…. Orders. Simple procedure. Thanks for ruining my night guess I’m making my own tacos from now on. And yes I have pictures. Again this is for management, re-train your closers to check the orders going out. This was on aug 7th 2025 at 10:30pm. Zero excuses for it being the third time now.
Thalene 4
6 employees standing around but we had to enter our orders into the kiosk! I waited more than 5 minutes for my change. Not happy at all! They had another customer that was also complaining about the no service with 6 employees just standing around!
Atmosphere: 2
Food: 3
Service: 1
Frank M
You’ll use the toilet 20 min later. Stay away
Geoffrey Marical
Ordered a cheesy double beef burrito and it was mostly rice. Wth
Atmosphere: 3
Food: 1
Service: 3
Jason Stuebe
Just walked in to order my food, said I had to use the Kiosk to order. I just wanted to walk in and verbally make my order rather than touching a screen that everyone else has touched. They refused to take my order so I left to go through the drive through. I made my order and just like always, got it wrong. Just like Leo Getts said from lethal weapon 2.
Atmosphere: 1
Food: 1
Service: 1
Andrew Mosley
The food was good no no issues with the order
Atmosphere: 4
Food: 4
Service: 3
Jeremy Shaw
Well to start we waited 10 minutes to have our order taken to find out they say they only use the register when it busy. Then we got attitude about it. When we finally had gotten our food there was no cheese on my taco and they halfass wrapped my burrito. All around just bad experience. I doubt very seriously we will be back..
Shout out to Angel, the young man who offered to work the kiosk for me because he could tell that I wasn't looking forward to doing it lol. Great attitude, great people skills, and I'm sure management already knows about him, but I'm gonna remind them. of this young man's value to the company. ...
Food: 4
Service: 5
Krutarth Patel
Rude Staff
Atmosphere: 3
Food: 5
Service: 1
Sherry Nichols
Apathetic crew, customer service lacking but drive through OK.
Atmosphere: 2
Food: 2
Service: 2
Bo Jamison
Was an ok taco bell
Atmosphere: 4
Food: 4
Service: 4
Darlene Payne
This place is terrible. We waited for over 30 minutes newscaster we went inside. Bad bad
Me and my boss order here a lot but maybe not after this we got pick up food like most days but today when I ordered they told me that they were out of my drink not telling me my other order needed a different drink as well so I pulled to the window and chose a different drink for my order but when I asked how fresh was the sweet tea I was informed that it was at 08:00 this morning need less to say it was 13:42 in the afternoon when that’s almost 6 hours after brew fun fact that means the tea is bad I hope they don’t any other ecosure rule and guidelines but the food is good the service is okay for a fast food place
Atmosphere: 4
Food: 4
Service: 3
Just ate the freshest taco of my life. Fixed something in my soul, for real. God bless this Taco Bell. Guy at the window was very nice too
Atmosphere: 5
Food: 5
Service: 5
Hadn't been in that location in Madisonville previously so the clerk helped with kiosk placing our order. After placing our order since we were paying cash we had to go to the register and it was smooth and she was very helpful and polite.
Atmosphere: 5
Food: 5
Service: 5
I live five minutes away. I eat here a lot since it’s the closest food to me but I’m so upset that yall messed up my order 3 times now over the course of a month, I’m done with it. Im ordering simple things, literally three soft tacos and nacho fries. Granted this is DoorDash and yes I reviewed there too but I’m so fed up I’m here as well. I work in fast food so Ik the struggle. But these orders are always wrong later in night. There is no rush at 11pm yall, I order simple food to make it easier for u as well. As a fast foot worker myself if u are messing up orders at 11pm on weekdays there is a problem with the work staff. And for it to be the 3rd time IN A MONTH u need new closers. Like for the 3rd time, be fr. Despite the short 5 minute drive I am boycotting this place. Check… your…. Orders. Simple procedure. Thanks for ruining my night guess I’m making my own tacos from now on. And yes I have pictures. Again this is for management, re-train your closers to check the orders going out. This was on aug 7th 2025 at 10:30pm. Zero excuses for it being the third time now.
6 employees standing around but we had to enter our orders into the kiosk! I waited more than 5 minutes for my change. Not happy at all!
They had another customer that was also complaining about the no service with 6 employees just standing around!
Atmosphere: 2
Food: 3
Service: 1
You’ll use the toilet 20 min later. Stay away
Ordered a cheesy double beef burrito and it was mostly rice. Wth
Atmosphere: 3
Food: 1
Service: 3
Just walked in to order my food, said I had to use the Kiosk to order. I just wanted to walk in and verbally make my order rather than touching a screen that everyone else has touched. They refused to take my order so I left to go through the drive through. I made my order and just like always, got it wrong. Just like Leo Getts said from lethal weapon 2.
Atmosphere: 1
Food: 1
Service: 1
The food was good no no issues with the order
Atmosphere: 4
Food: 4
Service: 3
Well to start we waited 10 minutes to have our order taken to find out they say they only use the register when it busy. Then we got attitude about it. When we finally had gotten our food there was no cheese on my taco and they halfass wrapped my burrito. All around just bad experience. I doubt very seriously we will be back..
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Supreme Burrito
Restaurantji Recommends
Shout out to Angel, the young man who offered to work the kiosk for me because he could tell that I wasn't looking forward to doing it lol. Great attitude, great people skills, and I'm sure management already knows about him, but I'm gonna remind them. of this young man's value to the company. ...
Food: 4
Service: 5
Rude Staff
Atmosphere: 3
Food: 5
Service: 1
Apathetic crew, customer service lacking but drive through OK.
Atmosphere: 2
Food: 2
Service: 2
Was an ok taco bell
Atmosphere: 4
Food: 4
Service: 4
This place is terrible. We waited for over 30 minutes newscaster we went inside. Bad bad
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