The manager and the staff here is so sweet always have my order ready. It’s always made perfect And they go above and beyond make sure I leave happy
Atmosphere: 5
Food: 5
Service: 5
Julian Guerrero
Wonderful location they have the best donuts and coffee here
Atmosphere: 5
Food: 5
Service: 5
Denise Vazquez
Delicious and good customer service
Atmosphere: 5
Food: 5
Service: 5
LaStar
I went to Dunkin’ Donuts for the first time in my life last week and let’s just say chick fil a and Starbucks haven’t seen me since
Atmosphere: 5
Food: 5
Service: 5
Mitchell Kantrowitz
I placed a pickup order on the app approximately 8 minutes before I arrived on location to pick up my order at the drive thru. I waited at the window for 10 minutes after being given my coffees (I ordered 2 coffees and 2 croissant sandwiches) only to be told that they had no croissants. Why did it take them 10 minutes to determine they couldn't make my order?
Service: 1
Norm Irwin
I have visited many Dunkin locations for coffee and Donuts, Today I stopped in this one located in Mansfield Texas. Nice newer looking store, wasn't busy at all since its late morning. I ordered just a 6 pack of Donuts to take home, Total was 9.00 for 6 donuts, Nothing fancy, 3 glazed and 3 powered. All 6 of these donuts and hard, dry, and stale. Must be a week old already. For 9.00 my expectation is they are fresh, not dry old crap you cannot eat. Last time I purchase from this location. Corporate needs to monitor these stores since they are charging a Premium for crappy products.
Atmosphere: 2
Food: 1
Service: 2
Sharon Hephzibah
LITERALLY REFUSED SERVICE BECAUSE MAYBE BECAUSE IM BLACK. These people called THE POLICE ON ME BECAUSE I DIDNT WANT TO PULL AROUND. THERE WAS NO LINE BEHIND ME SHE REFUNDED ME DISCRIMINATED AGAINST ME.
Atmosphere: 1
Food: 1
Service: 1
Vivek Komarina
I ordered for a hot medium coffee and I was served a warm coffee. I had to return it and ask for a fresh hot coffee.
Atmosphere: 3
yousef alabsi
They need to train their stuff order everyday from there and they got my order wrong every single time . I don’t know what’s going on with them.
Stacy white
This places was dirty and nasty, it’s in desperate need of new management. we first went to the drive through and we couldn’t hear in the speaker, so we just decided to go in. The customer service was horrible and the food was awful the place was dirty. I can’t even describe what we experienced.
Brought a coupon for a free donut with the purchase of a drink. I ordered a large Dr Pepper and was given a bottle and charged $4. $4 for a bottle is insane
Atmosphere: 2
Food: 2
Service: 2
Ann Wyatt
Very disappointed in the new tipping option. I will stop buying my three times a week order. It is the company's job to pay the employees. No one is delivering me a meal or refilling a coffee etc. They handed me a donut. I think you have done a great injustice to your employees
Atmosphere: 1
Food: 3
Service: 2
Chauntee Villalba-Chavez
Terrible this place needs either new staff that know what they are doing or just close this place up fr my bacon is burned and my muffin taste like it was made last year !! I lovee dunkin but this is horrible.
Atmosphere: 2
Food: 1
Service: 2
Usman Malik
It took 30 minutes to receive my order with only 2 other cars in line. I could see numerous cars leaving and honking behind me. When I got to the front I was given no excuse or apology and had to still wait an additional 10 minutes while being asked what I ordered numerous times. Also I received my order and the coffee was horrible and the grilled cheese barely had any cheese. I will not be returning to this establishment.
The manager and the staff here is so sweet always have my order ready. It’s always made perfect And they go above and beyond make sure I leave happy
Atmosphere: 5
Food: 5
Service: 5
Wonderful location they have the best donuts and coffee here
Atmosphere: 5
Food: 5
Service: 5
Delicious and good customer service
Atmosphere: 5
Food: 5
Service: 5
I went to Dunkin’ Donuts for the first time in my life last week and let’s just say chick fil a and Starbucks haven’t seen me since
Atmosphere: 5
Food: 5
Service: 5
I placed a pickup order on the app approximately 8 minutes before I arrived on location to pick up my order at the drive thru. I waited at the window for 10 minutes after being given my coffees (I ordered 2 coffees and 2 croissant sandwiches) only to be told that they had no croissants. Why did it take them 10 minutes to determine they couldn't make my order?
Service: 1
I have visited many Dunkin locations for coffee and Donuts, Today I stopped in this one located in Mansfield Texas. Nice newer looking store, wasn't busy at all since its late morning. I ordered just a 6 pack of Donuts to take home, Total was 9.00 for 6 donuts, Nothing fancy, 3 glazed and 3 powered. All 6 of these donuts and hard, dry, and stale. Must be a week old already. For 9.00 my expectation is they are fresh, not dry old crap you cannot eat. Last time I purchase from this location. Corporate needs to monitor these stores since they are charging a Premium for crappy products.
Atmosphere: 2
Food: 1
Service: 2
LITERALLY REFUSED SERVICE BECAUSE MAYBE BECAUSE IM BLACK. These people called THE POLICE ON ME BECAUSE I DIDNT WANT TO PULL AROUND. THERE WAS NO LINE BEHIND ME SHE REFUNDED ME DISCRIMINATED AGAINST ME.
Atmosphere: 1
Food: 1
Service: 1
I ordered for a hot medium coffee and I was served a warm coffee. I had to return it and ask for a fresh hot coffee.
Atmosphere: 3
They need to train their stuff order everyday from there and they got my order wrong every single time . I don’t know what’s going on with them.
This places was dirty and nasty, it’s in desperate need of new management. we first went to the drive through and we couldn’t hear in the speaker, so we just decided to go in. The customer service was horrible and the food was awful the place was dirty. I can’t even describe what we experienced.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Brought a coupon for a free donut with the purchase of a drink. I ordered a large Dr Pepper and was given a bottle and charged $4. $4 for a bottle is insane
Atmosphere: 2
Food: 2
Service: 2
Very disappointed in the new tipping option. I will stop buying my three times a week order. It is the company's job to pay the employees. No one is delivering me a meal or refilling a coffee etc. They handed me a donut. I think you have done a great injustice to your employees
Atmosphere: 1
Food: 3
Service: 2
Terrible this place needs either new staff that know what they are doing or just close this place up fr my bacon is burned and my muffin taste like it was made last year !! I lovee dunkin but this is horrible.
Atmosphere: 2
Food: 1
Service: 2
It took 30 minutes to receive my order with only 2 other cars in line. I could see numerous cars leaving and honking behind me. When I got to the front I was given no excuse or apology and had to still wait an additional 10 minutes while being asked what I ordered numerous times. Also I received my order and the coffee was horrible and the grilled cheese barely had any cheese. I will not be returning to this establishment.
Atmosphere: 1
Food: 1
Service: 1
Dunkin'
Atmosphere: 5
Food: 5
Service: 5
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