Just left the store and they redeemed my 12000 points and messed up at the register. They blamed it on the app and won't give me my food or any help. Their answer was call customer service.
Rob Wren
Management: The tea dispensers are unsanitary due to the length of the spout. I observed a woman getting a refill and the spout was touching the inside of her cup and liquid. This undoubtedly happens frequently throughout the day. You need to consider a different urn or elevate the existing urns so the spout does not enter the cup. Otherwise I like eating here.
Atmosphere: 3
Food: 4
Service: 4
Catrina Bean
Food was awesome
Atmosphere: 5
Food: 5
Service: 5
Anthony Thurman
Your team is eating while serving food. Cashier cannot come out from back wiping food off his face to take payment. That is against health code…. The reason of my complaint. Not one person said thank you or welcomed me in. Why should that matter, I’m general manager, I’ve been thanking guest all day to come in firehouse and get cold stares…why did I tip your team? Why are you prompting for tip if there is no added service or value? I know why, you do t pay your people.
Atmosphere: 4
Food: 5
Service: 1
Jan Ledezma
Good store, friendly staff and the order is correct every time I have ordered
Atmosphere: 5
Food: 5
Service: 5
Amy Sherlock
Delicious subs, decent service. We will be repeat customers.
Atmosphere: 5
Food: 5
Service: 5
Amanda Kimble
the food was super easy to customize on the app and everything came correct. it was really delicious, we will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Lydia Martinez
This is my second time trying it, and two days in a row at that. This is by far wayyyy better than Subway. That and the fact that they donate to firefighters is a bonus. Will definitely keep coming here.
Atmosphere: 5
Food: 5
Service: 5
The1 Nonly
Firehouse subs is great....but this Thanksgiving sub makes it AMAZING!!! super good, go try it
Just left the store and they redeemed my 12000 points and messed up at the register. They blamed it on the app and won't give me my food or any help. Their answer was call customer service.
Management: The tea dispensers are unsanitary due to the length of the spout. I observed a woman getting a refill and the spout was touching the inside of her cup and liquid. This undoubtedly happens frequently throughout the day. You need to consider a different urn or elevate the existing urns so the spout does not enter the cup. Otherwise I like eating here.
Atmosphere: 3
Food: 4
Service: 4
Food was awesome
Atmosphere: 5
Food: 5
Service: 5
Your team is eating while serving food. Cashier cannot come out from back wiping food off his face to take payment. That is against health code….
The reason of my complaint. Not one person said thank you or welcomed me in. Why should that matter, I’m general manager, I’ve been thanking guest all day to come in firehouse and get cold stares…why did I tip your team? Why are you prompting for tip if there is no added service or value? I know why, you do t pay your people.
Atmosphere: 4
Food: 5
Service: 1
Good store, friendly staff
and the order is correct every time I have ordered
Atmosphere: 5
Food: 5
Service: 5
Delicious subs, decent service. We will be repeat customers.
Atmosphere: 5
Food: 5
Service: 5
the food was super easy to customize on the app and everything came correct. it was really delicious, we will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
This is my second time trying it, and two days in a row at that. This is by far wayyyy better than Subway. That and the fact that they donate to firefighters is a bonus. Will definitely keep coming here.
Atmosphere: 5
Food: 5
Service: 5
Firehouse subs is great....but this Thanksgiving sub makes it AMAZING!!! super good, go try it
Atmosphere: 5
Food: 5
Service: 5
Perfect dinner for girls night with grand babies!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This is our favorite Firehouse location. It's always clean and quick, providing accurate pick up orders and friendly customer service.
Atmosphere: 5
Food: 5
Service: 5
This firehouse sub is very very clean compare to other ones I have been to. Food is also goof quality and service is great and fast.
Atmosphere: 5
Food: 5
Service: 5
Very soggy sandwiches as soon as they were picked up they were already like that.
Atmosphere: 1
Food: 1
Service: 1
great food, great people Esaias was really cool.
Atmosphere: 5
Food: 5
Service: 5
It was cold but good when I warmed it
Atmosphere: 4
Food: 3
Service: 4
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