My coke tasted like water. The fries were cold and they didn’t taste good and no salt at all. My burger was not the best but it was okay.
Atmosphere: 3
Food: 2
Service: 1
Bob Katkic
Dirty,slow svc
Atmosphere: 3
Food: 2
Service: 1
M M
Well it sure did was slow. But seriously more then 15 minutes in line is not acceptable
Atmosphere: 1
Food: 5
Service: 1
joe gaines
The burger I got doesn't look like the one on the picture. I'm disappointed.
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Chicken Sandwich
Armando Rios
Terrible service from the person who helped me on Sunday, Nov 3 at 10 pm
Atmosphere: 2
Food: 2
Service: 2
Victoria Hernandez
I had a Door Dash order at 1:30am and they did not want to come to the window to serve me. One lady looked at me and continued cleaning without informing others that I was waiting, I had to knock on the window while a guy was cleaning to let him know I’ve been waiting for my order, which was ready on the counter.
PLEASEE STOP sending out stale fries with a DoorDash order. This is TWICE in two days half my food is fresh made and the other is tossed in the trash. DoorDash isnt cheap and you literally have me throwing money away.
Atmosphere: 3
Food: 1
Service: 3
Amanda Clothier
When a Simple breakfast Jack is virtually $3. That's it! I'll never go back to Jack in the box! Ever!
Dylan Moon
I order from here regularly and my kids love it. The low rating isn't for the food. The management and crew do not correct mistakes. I ordered through the mobile app, and got my confirmation. 20 minutes later my order was canceled. To get anyone on the phone is almost impossible. I had to call 12 times to speak with someone a total of 3 times that day. The first call they told me everything was fixed and my order would be delivered. That didn't happen. After 2 hours of waiting they finally offered to refund my money if I just came and picked up my meal. It may seem petty but when you spend $15 on delivery fees and tip, you want your $13 worth of food delivered. So we settled on the food and a refund. Of course there was no refund. The charge went through. They took my information in case there was an issue and said call if I didn't get my money. So today I have called 6 times and no one will answer. I know this is just fast food, but its a horrible way to run any business. Accidents happen, but at least answer the phone, try to fix it, and have some clue what you are talking about. People are paying for a service. Update: After 5 days they did refund my money. So I added another star
Atmosphere: 2
Food: 4
Service: 2
katie mitzo
I have been waiting at the drive thru speaker for 15 min and still have not ordered. The lady inside only said, "I'm very busy, hang on..." and never came back to take my order. The 3 cars behind me left.
Atmosphere: 1
Food: 1
Service: 1
Dulio Garcia
Service was great, food was ok but lady last night was very nice .
Delicius and frienly service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Sandwich Combo, Jumbo Jack, Chicken Sandwich, Curly Fries
Food was fresh and very good.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Breakfast Jack
Order was hot and done properly
Atmosphere: 4
Food: 5
Service: 5
They need to bring back the spicy chicken strips and the weekend night staff is slow as he🏒🏒.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Ultimate Cheeseburger, Chicken Sandwich, Curly Fries
My coke tasted like water. The fries were cold and they didn’t taste good and no salt at all. My burger was not the best but it was okay.
Atmosphere: 3
Food: 2
Service: 1
Dirty,slow svc
Atmosphere: 3
Food: 2
Service: 1
Well it sure did was slow. But seriously more then 15 minutes in line is not acceptable
Atmosphere: 1
Food: 5
Service: 1
The burger I got doesn't look like the one on the picture. I'm disappointed.
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Chicken Sandwich
Terrible service from the person who helped me on Sunday, Nov 3 at 10 pm
Atmosphere: 2
Food: 2
Service: 2
I had a Door Dash order at 1:30am and they did not want to come to the window to serve me. One lady looked at me and continued cleaning without informing others that I was waiting, I had to knock on the window while a guy was cleaning to let him know I’ve been waiting for my order, which was ready on the counter.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
PLEASEE STOP sending out stale fries with a DoorDash order. This is TWICE in two days half my food is fresh made and the other is tossed in the trash. DoorDash isnt cheap and you literally have me throwing money away.
Atmosphere: 3
Food: 1
Service: 3
When a Simple breakfast Jack is virtually $3. That's it! I'll never go back to Jack in the box! Ever!
I order from here regularly and my kids love it. The low rating isn't for the food. The management and crew do not correct mistakes. I ordered through the mobile app, and got my confirmation. 20 minutes later my order was canceled. To get anyone on the phone is almost impossible. I had to call 12 times to speak with someone a total of 3 times that day. The first call they told me everything was fixed and my order would be delivered. That didn't happen. After 2 hours of waiting they finally offered to refund my money if I just came and picked up my meal. It may seem petty but when you spend $15 on delivery fees and tip, you want your $13 worth of food delivered. So we settled on the food and a refund. Of course there was no refund. The charge went through. They took my information in case there was an issue and said call if I didn't get my money. So today I have called 6 times and no one will answer. I know this is just fast food, but its a horrible way to run any business. Accidents happen, but at least answer the phone, try to fix it, and have some clue what you are talking about. People are paying for a service.
Update: After 5 days they did refund my money. So I added another star
Atmosphere: 2
Food: 4
Service: 2
I have been waiting at the drive thru speaker for 15 min and still have not ordered. The lady inside only said, "I'm very busy, hang on..." and never came back to take my order. The 3 cars behind me left.
Atmosphere: 1
Food: 1
Service: 1
Service was great, food was ok but lady last night was very nice .
Atmosphere: 5
Food: 5
Service: 5
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