King Crab House - Restaurant Mansfield

It's now a BBQ and Hot Pot restaurant, no longer the the king crab house

Great foods, fresh, delicious and friendly 👍👍👍 high-quality and highly recommended 😋

Atmosphere: 4

Food: 4

Service: 3

Food and atmosphere is great. Prices are reasonable. Service was professional and promot.

Atmosphere: 5

Food: 5

Service: 5

Food and atmosphere is great. Prices are reasonable. Service was professional and promot.

Atmosphere: 5

Food: 5

Service: 5

I’m honestly not sure where to start. I can’t tell if I’m more disappointed in the food or the service. We’ve come here on several occasions over the past few years, and tonight felt like walking into a completely different restaurant.
To think I actually recommended this place… I truly hope my friends didn’t experience what we did. If they did, I sincerely owe them an apology.
Upon walking in, the host was on the phone with headphones in. At least they were attentive enough to seat us quickly. However, our server took a solid minute to greet us. And they were sitting in the booth directly behind us. At the time, we were one of only two tables in the entire restaurant.
Once greeted, we placed our drink, appetizer, and entrée orders. The drinks and appetizer came out quickly. We enjoyed the appetizer, and just as we finished, our entrées arrived — so kudos to the server for good pacing.
That said, the food was a huge letdown. The crab was overcooked — as were the potatoes, shrimp, and corn. For the money I’m spending, I don’t expect mushy potatoes, mushy corn, bendy/dry crab legs, and tough shrimp. It honestly makes me sad. I used to love this place and even touted it as one of the best seafood spots in southern DFW.
Unfortunately, the service has gone downhill too. The host stayed seated the entire time, still on their phone with headphones in. The server didn’t fare much better. Aside from the initial greeting and taking our order, we were checked on only twice — once after the food came out, and once to ask if we were ready for the check. The rest of the time, they sat in the booth behind us, phone in hand and an AirPod in one ear.
I’ll admit I asked for the check, but I realized I didn’t have my physical card with me. Thankfully, technology helped —“lol”— and I planned to use Apple Pay. Instead of checking on us when they didn’t see a card, the server just occasionally snuck glances from the booth behind me as I watched Monday Night Football. Eventually, I had to flag them down to let them know I’d be using Apple Pay.
The 10% tip reflected what I felt was a half-done job. Besides taking and delivering our order, not much else was done. Sorry, not sorry.
I came here because it was consistent — I could count on a great meal, great service, and a great time. Now, it’s about as consistent as the “Satisfactory” rating taped to the glass on the right side of the door.
Unfortunately, after tonight, I won’t be back. However, I’ll leave a couple of suggestions for future improvement. Find a new service crew and get some hand soap in the mens restroom. I really hope that half-empty, rusty can of Scrubbing Bubbles next to the sink wasn’t actually what you intended me to wash my hands with.

Atmosphere: 3

Food: 1

Service: 1

A couple of the oysters tasted like gasoline and catfish was awful

Atmosphere: 3

Food: 2

Service: 4

medium spices is hot

Atmosphere: 3

Food: 4

Service: 3

Accommodated our large birthday group and several other large groups. Service friendly and quick.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Seafood Basket, Catfish Basket, Cajun Seafood Alfredo

Delicious seafood boils in a mostly quiet environment.

Atmosphere: 5

Food: 5

Service: 4

I always get a king crab boil with house sauce and always love it.

The atmosphere was amazing. Service was a little slow at first, but overall pretty good. Food was delicious and the prices are really good. Will definitely be back.

Atmosphere: 5

Food: 4

Service: 4

The food was warm at best and service was horrible, it seemed like it was entirely run by teenagers

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: King Crab and Shrimp with House Seasoning, Sauce, Sausage

Perfect they had MUDBUGS!!!!! food tastes good and great staff

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: King Crab Legs

Okay service and the food was not awesome.

Ate here after a basketball tournament. I ordered the crab legs and shrimp combo. It came with crab legs, shrimp, corn, and potatoes. Was surprised you had to pay extra for the sausage. I got the house seasoning/ mild and was not a fan of the taste. It had too much of one seasoning that I just couldn't figure out...and it was clumpy. My son ordered crawfish and ended up with a couple bad mudbugs (one was pregnant). The service was good. The waitress was friendly and attentive. This is a nice place. You can watch the game and enjoy your food. I've eaten here but will not return if I'm ever in the area again.