McAlister's Deli

Excellent food, excellent service!! Kudos!!

Atmosphere: 5

Food: 5

Service: 5

Well , Not sure why a person is eating in plan site in the kitchen. Not okay.

Atmosphere: 1

Food: 3

Service: 2

Asked for unsweetened tea and got extra sweet instead

Atmosphere: 4

Food: 2

Service: 4

McAlister’s Deli in Mansfield truly went above and beyond for our community. Consetta, the General Manager, and Portia, the Store Manager, were incredibly accommodating and generously sponsored food for our 2nd Annual Pink Holiday Initiative with The Montgomery Legacy Foundation (501(c)(3)).

Their in-kind donation of classic sandwich trays, a cookie tray, and salad helped nourish our volunteers as they served with love and care. Because of their support, we were able to allocate more funds directly toward our mission and successfully pack 100 gift boxes filled with essentials to bring joy and hope to breast cancer patients who are newly diagnosed or in active treatment across the Dallas–Fort Worth area. We partner with six hospitals and breast centers to deliver these boxes, and McAlister’s support played a meaningful role in making this possible.

The food was incredible all around, and the generosity shown by this team speaks volumes about their commitment to the community. Thank you, McAlister’s Deli Mansfield, Consetta, and Portia, for your sponsorship and heart for giving back. We are truly grateful.

Service: 5

They gave me ugly brown mac n cheese.

Atmosphere: 3

Food: 2

Service: 3

This location in Mansfield has been very bad recently. We have had several bad experiences that I’m sorry to say it’s come to a point where I have to say something. We ordered the choose two and got a half sandwich and soup. The gave us the TINIEST piece of sandwich. I included a picture of the soup container to compare how big it was. Definitely not a full half of a sandwich and they did this for both of our orders. We have also had several orders from here in which they have just straight up forgotten our sides. Have your employees ask themselves “would you be happy to pay for this?”

Food: 2

Service: 2

Always love the pick 2 for lunch. Great Value.
Thank you,
W

Atmosphere: 5

Food: 5

Service: 5

The service here is VERY slow and the customer service here is AWFUL. The managers are an absolute EMBARRASSMENT to this McAlister’s. I hope upper management knows how POORLY they represent McAlister’s.

Service: 1

It gives me great pain to say this because I love McAlister’s….but this location’s food is just bad. Compared to the Cedar Hill and Burleson locations, which are awesome, the portions for the sandwiches at the Mansfield location are a lot smaller. The potato salad and bacon consistently have strange, dirty after tastes. The bacon and bread for the sandwich is consistently cold. The sweet tea tastes incorrect as well. Other than the nice people that work here, something is seriously wrong with this location and their food and I hope it gets resolved.

Atmosphere: 3

Food: 1

Service: 3

Always one of my go to places when it seems like there's nothing else around..

Atmosphere: 5

Food: 5

Service: 5

Outstanding

Atmosphere: 4

Food: 4

Service: 4

Food was great but service was slow.

Atmosphere: 5

Food: 5

Service: 2

Went for lunch to get baked potatoes. They were out which was unusual. The restaurant was very crowded with not many open tables. Counter staff were not very friendly or helpful. We ended leaving and going somewhere else.

Atmosphere: 1

Service: 1

If i could give this place zero stars i absolutely would. I waited like 25 minutes just to find out they had not even placed my order. Then i went to cancel my order only for them to roll their eyes at me… mind you i was postpartum and this was supposed to be my only meal uhh!!!

Atmosphere: 1

Food: 1

Service: 1

The evening began with the inimitable Brooklyn greeting us with an effervescent smile, professional polite demeanor and a professionalism I found refreshing within the service industry. She demonstrated a clear understanding of the menu options, making recommendations without sugarcoating, and completed the transaction with deft skill, all the while delivering witty disarming banter that set the tone for a wonderful evening.
Jaden slid up with the teamwork, delivering entrees and charm and offering options when a change became needed, again with the joie de vivre this whole crew emanated. The two are well matched for this shift.

Rounding out our experience was the fearless and peerless Porche. Clearly the leader of the pack, she carried herself as a manager and more a support system for the success of the team and business. She tempered concern for our evening, with praise for her team, passing the accolades to them, where so many might claim it for themselves.

This team certainly made us fans, of the meals, the facility, and certainly the experience.

What a wonderful experience. Go see them!

Atmosphere: 5

Food: 5

Service: 5