I ordered my food and when it got to me it was half of what I ordered. It was sealed with McDonald labels so I know it’s not the driver. I did call the driver anyways and he told me too that he questioned the McDonald guy at the window if everything was in the bag because it looked alittle small and he kept saying yeah yeah yeah it’s ok everything is in there. Then I called McDonalds to see if they can refund me so I can order again because the food they sent me is not going to be enough for my children and they told me that they cannot refund me. I was told by Camille I guess she is the manager today 12/14/25 that I have to get the refund from door dash. I did tell her that I didn’t not order from order door dash how are they going to refund me. I ordered straight from the McDonalds app and after I made the payment they told me it will be delivered by door dash. Camille said it’s still door dash which I knew didn’t make any sense but I went ahead and called door dash and ofcourse they said I didn’t order from their app so they don’t have my order to even refund me. This is terrible customer service from McDonalds. You might be a big industry that you are not affected but you can’t just hurt customers and take their money and get away with it. My kids needed to eat their dinner and your staff didn’t seem to care and it was their fault. Terrible customer service.
Food: 1
Service: 1
J TX
It would’ve been nice if the mother’s with the children didn’t have their faces in the phones, but watching their children, boss around the little kids in the play area.
Atmosphere: 3
Food: 5
Service: 5
Alice Caballero
Early morning breakfast traffic went well for the amount of cars that were wrapped around the building! Very organized crew.
Atmosphere: 5
Food: 5
Service: 5
Brooke Herrera
Today is December 4, 2025 at 730am I went through the drive thru. Got home. And pulled my sandwiches out of the bag to find them barely wrapped. Disgusting! Whoever is on the line for orders is lazy!! No excuses! You get paid. Do your job right or quit! Simple as that!
Atmosphere: 1
Food: 1
Service: 1
Aidan Talavera
Food came out wrong, then proceeded to take another 15 minutes
Atmosphere: 4
Food: 2
Service: 3
Mr.CatInTheHat
The food was fresh n delicious. The MCchicken is really good here. The new buffalo ranch sauce is spicy n good.
Atmosphere: 5
Food: 5
Service: 5
Ned Brown
Super convenient and fast
Atmosphere: 5
Food: 5
Service: 5
Christopher lubguban
Order two kid meals and no one brought the food. Waited 30 min. And I end up going inside to get the mobile order myself. The food was just in counter. If you go to this location don’t order curbside pickup at night here. They too busy doing drive thru when me and this other car was waiting. And I notice another car park at curbside 1 going inside himself. Just lazy.
Atmosphere: 1
Food: 3
Service: 1
Terry Toon
Absolutely terrible service and even worse food. This is a brand new McDonald's. Unacceptable. Won't be back.
Atmosphere: 1
Food: 1
Service: 1
AGP Papageorgiy
My goodness the workers here are extremely rude!!! I asked the older Hispanic woman at the pickup window for a small cup of ice, because my tea had very little ice and it was hot, and she acted liked I asked her to get it from her personal ice machine. I told her she was being rude and she proceeded to yell at me in Spanish and then slammed the window. I wish she would’ve broken that darn glass! She is the 3rd employee to be RUDE to me at this particular location. I will not be going back to this McDonald’s again. I will drive a little further for the new location on Debbie or get my tea from Cane’s!
As someone that has worked, managed, and trained in customer service my entire working life, I know when a review is earned!!! Every single time I have gone to this location, I find myself more and more impressed by the staff!!! They are absolutely the most polite fast food staff I have ever encountered!!! I don’t know who the training manager is, but keep doing what you’re doing!!!
Service: 5
Ivory
The employee made my shake very pretty :) she also gave us extra sauce and we didn’t even need to ask. This location has been our go to for late night food runs and they never disappoint.
Atmosphere: 5
Food: 5
Service: 5
Bob Harris
Excellent ice coffee
Atmosphere: 5
Food: 5
Service: 5
Alex Tan
Won’t let you buy the tiny tan toys by themselves even though other McDonald’s would. Shows which McDonald’s actually care about their customers and which ones just care about money
Atmosphere: 2
Food: 2
Service: 1
Alicia Nash
I will never spend another dime here to talk about someone in Spanish not know if they speak it or not is crazy!! And it was a mgr
I ordered my food and when it got to me it was half of what I ordered. It was sealed with McDonald labels so I know it’s not the driver. I did call the driver anyways and he told me too that he questioned the McDonald guy at the window if everything was in the bag because it looked alittle small and he kept saying yeah yeah yeah it’s ok everything is in there. Then I called McDonalds to see if they can refund me so I can order again because the food they sent me is not going to be enough for my children and they told me that they cannot refund me. I was told by Camille I guess she is the manager today 12/14/25 that I have to get the refund from door dash. I did tell her that I didn’t not order from order door dash how are they going to refund me. I ordered straight from the McDonalds app and after I made the payment they told me it will be delivered by door dash. Camille said it’s still door dash which I knew didn’t make any sense but I went ahead and called door dash and ofcourse they said I didn’t order from their app so they don’t have my order to even refund me. This is terrible customer service from McDonalds. You might be a big industry that you are not affected but you can’t just hurt customers and take their money and get away with it. My kids needed to eat their dinner and your staff didn’t seem to care and it was their fault. Terrible customer service.
Food: 1
Service: 1
It would’ve been nice if the mother’s with the children didn’t have their faces in the phones, but watching their children, boss around the little kids in the play area.
Atmosphere: 3
Food: 5
Service: 5
Early morning breakfast traffic went well for the amount of cars that were wrapped around the building! Very organized crew.
Atmosphere: 5
Food: 5
Service: 5
Today is December 4, 2025 at 730am
I went through the drive thru. Got home. And pulled my sandwiches out of the bag to find them barely wrapped. Disgusting! Whoever is on the line for orders is lazy!! No excuses! You get paid. Do your job right or quit! Simple as that!
Atmosphere: 1
Food: 1
Service: 1
Food came out wrong, then proceeded to take another 15 minutes
Atmosphere: 4
Food: 2
Service: 3
The food was fresh n delicious. The MCchicken is really good here. The new buffalo ranch sauce is spicy n good.
Atmosphere: 5
Food: 5
Service: 5
Super convenient and fast
Atmosphere: 5
Food: 5
Service: 5
Order two kid meals and no one brought the food. Waited 30 min. And I end up going inside to get the mobile order myself. The food was just in counter. If you go to this location don’t order curbside pickup at night here. They too busy doing drive thru when me and this other car was waiting. And I notice another car park at curbside 1 going inside himself. Just lazy.
Atmosphere: 1
Food: 3
Service: 1
Absolutely terrible service and even worse food. This is a brand new McDonald's. Unacceptable. Won't be back.
Atmosphere: 1
Food: 1
Service: 1
My goodness the workers here are extremely rude!!! I asked the older Hispanic woman at the pickup window for a small cup of ice, because my tea had very little ice and it was hot, and she acted liked I asked her to get it from her personal ice machine. I told her she was being rude and she proceeded to yell at me in Spanish and then slammed the window. I wish she would’ve broken that darn glass! She is the 3rd employee to be RUDE to me at this particular location. I will not be going back to this McDonald’s again. I will drive a little further for the new location on Debbie or get my tea from Cane’s!
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
As someone that has worked, managed, and trained in customer service my entire working life, I know when a review is earned!!! Every single time I have gone to this location, I find myself more and more impressed by the staff!!! They are absolutely the most polite fast food staff I have ever encountered!!! I don’t know who the training manager is, but keep doing what you’re doing!!!
Service: 5
The employee made my shake very pretty :) she also gave us extra sauce and we didn’t even need to ask. This location has been our go to for late night food runs and they never disappoint.
Atmosphere: 5
Food: 5
Service: 5
Excellent ice coffee
Atmosphere: 5
Food: 5
Service: 5
Won’t let you buy the tiny tan toys by themselves even though other McDonald’s would. Shows which McDonald’s actually care about their customers and which ones just care about money
Atmosphere: 2
Food: 2
Service: 1
I will never spend another dime here to talk about someone in Spanish not know if they speak it or not is crazy!! And it was a mgr
Service: 1
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