They changed their crew, and you can tell they are taking a lot more care in this location. The place was clean, the food actually came out hot, and it was tasty. The service was friendly, and I didn't wish I would have driven to the Fort Worth location for once. I was very pleased with everything.I got the chicken Alfredo, and my husband got the chicken and shrimp carbanera.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken & Shrimp Carbonara
allison cook
Great food, atmosphere and service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken & Gnocchi
Rashanda Eddington
The food is just not same its greatly Diminished.
Atmosphere: 4
Food: 2
Service: 4
Alfred Green Jr
I have frequent this restaurant many of times but this particular time I had a very special server who made my experience once in a lifetime she was excellent and all her
Atmosphere: 5
Food: 5
Service: 5
Abby Rose
Their service and staff are fantastic
Atmosphere: 5
Food: 5
Service: 5
gaby buju
Very toxic, unprofessional, and rude people work there. If you go to any Olive Garden, I wouldn’t recommend this location. I just placed a to go order. When I parked in a parking spot, I called to let them know I was there. Usually someone will come out, take my card, and come back with food and receipt to sign. A lady answered the phone and said in a very rude attitude “you need to come inside and pay then uses my name” I was very taken back and filled with anger but talked to the manager with respect and politeness. In which the manager just apologized and did not indicate that she had any intentions on finding out which person had given me a horribly rude experience. I told her I understood that I had to pay for my food which I was planning on doing. I had more expectations for this location due to it being in Mansfield. Very disgusted by the behavior and won’t be returning to this location.
Atmosphere: 1
Service: 1
Eunice Wegener
It's one of my favorite restaurants.
Atmosphere: 5
Food: 5
Service: 5
Dollie Garcia
My family celebrated my daughter's 31st Birthday here and we couldn't have been more satisfied with the service,the food etc...overall it was a great experience for us all thanks for making my daughter's Birthday special!! A special thanks for Pierce and his assistant!! A highly recommended place don't forget to ask for Pierce as your server!!
Atmosphere: 5
Food: 5
Service: 5
Andrea Cogburn
My mom and I went to the Mansfield location on March 15th, around 7:00. I love Olive Gardens shrimp scampi, and order it every time. We both ordered our entrees and I told the waitress to leave off the tomatoes. Then, we told our waitress we wanted salad with ranch. When she brought the salad, at first glance we couldn't see any ranch dressing, so we asked for some extra. When she left to go get it, I mixed the salad and realized it did have dressing, but it was Italian dressing. So when the waitress came back with what we thought was going to be RANCH, it was Italian dressing, so we asked for a whole different salad with ranch. When she came back with our salad, we couldn't tell once again there was any dressing on it, and also noticed it was loaded with banana peppers and huge chunks of red onion, and not one tomato. By this time a man who we think was the manager asked us how everything was. We told him about the salad situation, so he brought us another one with everything done correctly. After that, our entrees arrived and I immediately noticed my shrimp scampi was loaded with tomatoes, so the waitress asked if I wanted them taken off, and I told her yes, and said I specifically asked for shrimp scampi without tomatoes. I then waited forever for her to return, and meanwhile my mom completely finished her meal. When the waitress finally brought another order of shrimp scampi out, I ate a few bites and noticed an awful taste like never before, like my meal had been tampered with..like with some kind of cleaner or something. I asked my mom to taste of it to see if I was imagining things, and nope!..I wasn't imagining, she 100% agreed that it tasted like some sort of cleaner or chemicals. I was so over the whole bad experience with the horrible service from the get go, and told the waitress that I didn't want to be charged for my shrimp scampi and why. She said okay, and asked if I wanted to order something else, so I decided to just order an appetizer. It came, and I was happy with how it tasted, but by this time my mom and I had been there forever because of the fiasco with my meal and the salad mess up. Anyway, it was bad enough that I believe my meal had been messed with, but when I got the ticket, I was actually charged $4.95 for the salad! I was shocked after the bad service that I would be charged extra for the salad. The manager said it was because when I RE- ordered something, it was an appetizer, and that salads only come free of charge with entrees? First, I should've known better than to return my entree, for fear of it being messed with..which I truly believe happened by the way it tasted, and second..I will never again go to the Mansfield Olive Garden. I will stick with the Burleson location from now on. Such a disappointment for the amount of money spent for dinner.
Food: 1
Service: 1
Shawna
It's fun to meet friends for a soup, salad, breadstick lunch. We were just saying OG Mansfield has had some GREAT servers the last several times we've gone!
Regina and her staff provided excellent service for our Mansfield Garden Club. Matthew waited on us and I cannot remember the name of his trainer but waited on the other half of our group. She did an excellent job as well. Kudos to you and your staff! Top notch service! Thank you very much!
Very nice place with great ambiance. Food is exceptionally tasty and prices are reasonable. Good portion as well. If you want to try Italian, this is the place.
Atmosphere: 5
Food: 5
Service: 5
Alejandra Coronado
My daughter's and I went to have a nice dinner but we never expected to be treated with such bad customer service, the two hostesses gave us a nasty look when we came in and not even a welcome in well what can you spect if even the manager standing next to them didn't greet us. We were sited and waited for over 10 min. and not a single server went to our table and the manager saw that 2 other customers were sited after us and got served before us. Never again what a horrible experience.
Atmosphere: 1
Service: 1
Brett Behrends
Service was outstanding! Salad was ok seemed dry this time maybe old lettuce but still edible. Soup was hot and tasty.
They changed their crew, and you can tell they are taking a lot more care in this location. The place was clean, the food actually came out hot, and it was tasty. The service was friendly, and I didn't wish I would have driven to the Fort Worth location for once. I was very pleased with everything.I got the chicken Alfredo, and my husband got the chicken and shrimp carbanera.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken & Shrimp Carbonara
Great food, atmosphere and service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken & Gnocchi
The food is just not same its greatly Diminished.
Atmosphere: 4
Food: 2
Service: 4
I have frequent this restaurant many of times but this particular time I had a very special server who made my experience once in a lifetime she was excellent and all her
Atmosphere: 5
Food: 5
Service: 5
Their service and staff are fantastic
Atmosphere: 5
Food: 5
Service: 5
Very toxic, unprofessional, and rude people work there. If you go to any Olive Garden, I wouldn’t recommend this location. I just placed a to go order. When I parked in a parking spot, I called to let them know I was there. Usually someone will come out, take my card, and come back with food and receipt to sign. A lady answered the phone and said in a very rude attitude “you need to come inside and pay then uses my name” I was very taken back and filled with anger but talked to the manager with respect and politeness. In which the manager just apologized and did not indicate that she had any intentions on finding out which person had given me a horribly rude experience. I told her I understood that I had to pay for my food which I was planning on doing. I had more expectations for this location due to it being in Mansfield. Very disgusted by the behavior and won’t be returning to this location.
Atmosphere: 1
Service: 1
It's one of my favorite restaurants.
Atmosphere: 5
Food: 5
Service: 5
My family celebrated my daughter's 31st Birthday here and we couldn't have been more satisfied with the service,the food etc...overall it was a great experience for us all thanks for making my daughter's Birthday special!! A special thanks for Pierce and his assistant!! A highly recommended place don't forget to ask for Pierce as your server!!
Atmosphere: 5
Food: 5
Service: 5
My mom and I went to the Mansfield location on March 15th, around 7:00. I love Olive Gardens shrimp scampi, and order it every time. We both ordered our entrees and I told the waitress to leave off the tomatoes. Then, we told our waitress we wanted salad with ranch. When she brought the salad, at first glance we couldn't see any ranch dressing, so we asked for some extra. When she left to go get it, I mixed the salad and realized it did have dressing, but it was Italian dressing. So when the waitress came back with what we thought was going to be RANCH, it was Italian dressing, so we asked for a whole different salad with ranch. When she came back with our salad, we couldn't tell once again there was any dressing on it, and also noticed it was loaded with banana peppers and huge chunks of red onion, and not one tomato. By this time a man who we think was the manager asked us how everything was. We told him about the salad situation, so he brought us another one with everything done correctly. After that, our entrees arrived and I immediately noticed my shrimp scampi was loaded with tomatoes, so the waitress asked if I wanted them taken off, and I told her yes, and said I specifically asked for shrimp scampi without tomatoes. I then waited forever for her to return, and meanwhile my mom completely finished her meal. When the waitress finally brought another order of shrimp scampi out, I ate a few bites and noticed an awful taste like never before, like my meal had been tampered with..like with some kind of cleaner or something. I asked my mom to taste of it to see if I was imagining things, and nope!..I wasn't imagining, she 100% agreed that it tasted like some sort of cleaner or chemicals. I was so over the whole bad experience with the horrible service from the get go, and told the waitress that I didn't want to be charged for my shrimp scampi and why. She said okay, and asked if I wanted to order something else, so I decided to just order an appetizer. It came, and I was happy with how it tasted, but by this time my mom and I had been there forever because of the fiasco with my meal and the salad mess up. Anyway, it was bad enough that I believe my meal had been messed with, but when I got the ticket, I was actually charged $4.95 for the salad! I was shocked after the bad service that I would be charged extra for the salad. The manager said it was because when I RE- ordered something, it was an appetizer, and that salads only come free of charge with entrees? First, I should've known better than to return my entree, for fear of it being messed with..which I truly believe happened by the way it tasted, and second..I will never again go to the Mansfield Olive Garden. I will stick with the Burleson location from now on. Such a disappointment for the amount of money spent for dinner.
Food: 1
Service: 1
It's fun to meet friends for a soup, salad, breadstick lunch. We were just saying OG Mansfield has had some GREAT servers the last several times we've gone!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Regina and her staff provided excellent service for our Mansfield Garden Club. Matthew waited on us and I cannot remember the name of his trainer but waited on the other half of our group. She did an excellent job as well. Kudos to you and your staff! Top notch service! Thank you very much!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Never-Ending Soup Salad & Breadsticks, Zuppa Toscana, Fettuccine Alfredo
Always good food here. Love the bread!
Atmosphere: 5
Food: 5
Service: 5
Very nice place with great ambiance. Food is exceptionally tasty and prices are reasonable. Good portion as well. If you want to try Italian, this is the place.
Atmosphere: 5
Food: 5
Service: 5
My daughter's and I went to have a nice dinner but we never expected to be treated with such bad customer service, the two hostesses gave us a nasty look when we came in and not even a welcome in well what can you spect if even the manager standing next to them didn't greet us. We were sited and waited for over 10 min. and not a single server went to our table and the manager saw that 2 other customers were sited after us and got served before us. Never again what a horrible experience.
Atmosphere: 1
Service: 1
Service was outstanding! Salad was ok seemed dry this time maybe old lettuce but still edible. Soup was hot and tasty.
Atmosphere: 5
Food: 4
Service: 5