Sharetea Mansfield

had a wonderful experience with the people working here, so sweet to see them go from excellent service cleaning their spaces and doing homework 😭

Bunch of kids working here. Did not look like any knew what to do. All sitting and eating and working on homework. Did not even wash hands before preparing drink… not sanitary at all. Instead of staring at me for no tip you should wash your hands. Found this in the drink…

Very good 😊

I come every week but today the girl that was taking orders said they have never done split cups before, which I always get. She wasn’t even apologetic, just said it and rolled her eyes.

Always an inviting and friendly place! Staff is kind and gets drinks out quickly. Never had a complaint about this location

Clearly ice in there, grab and go so I guess

thanks sosa

even 50% sweetness level is SUPER SWEET! no thanks

This is one of my favorite boba shops ever! My go-to for sure! Their drinks are such amazing high quality drinks! The size is so big which is great! The people there are very nice and they make the drinks very fast! The menu has a good selection of drinks to choose from for many different tastes, there’s something for everyone! It’s also a great atmosphere to stay and hangout, you can play games too! I highly recommend this place to everyone!

Very disappointed with the customer service.
I’ve been to many Sharetea locations before and usually enjoy their drinks, but this particular location left a bad impression. The staff was rude and dismissive, and it felt like they had no interest in helping customers or answering basic questions. No greeting, no smile just attitude. The way they treat people really takes away from the whole experience. Won’t be coming back to this location again. Hopefully management takes note, because this is not how customers should be treated.

Thai Tea was fire

Did they change management?! The drinks taste horrible, staff is disorganized. The Oolong milk tea just tastes like watery milk and the coffee tastes like powdered instant coffee. Neither drinks were aromatic or enjoyable.

The best boba I have ever tasted I tried the taro boba it was fabulous

I never post reviews, but every single time I go to this specific location, if the big asian guy with the beard and glasses isn’t there, my drink ALWAYS gets messed up. Sometimes it gets messed up, I tell them about the problem and they “fix” it but end up messing it up again. I’ve noticed that instead of the workers making drinks by reading the label, they take a quick glimpse of the screen, or just listen. This problem is easily resolvable if employees would READ THE LABEL ON THE CUP. The drinks are also inconsistent, sometimes the drinks are too sweet, sometimes they are too watered down. The ice blended drinks are also very icy unless you ask for double blended. A lot of issues going on which is easily resolvable.

Atmosphere: 5

Food: 3

Service: 1

I like this location. The tea is usually very nice and the place is well kept and clean.

Please ensure that the young ones who are staffed, actually follow instructions. You never know if someone has dietary restrictions/preference. Today, my drink was loaded with sugar (I only asked for my usual 30%) and a minimal amount of creama (when I usually ask for extra). I’ve been ordering the same exact drink for over 11 years (at various locations) by the way..

The directions were even indicated on the sticker on the cup and the person preparing it still did not follow directions.

Please do not repeat this in the future, and be mindful. Thank you ??

Atmosphere: 5

Food: 4

Service: 3