Sharetea Mansfield

Thai Tea was fire

Did they change management?! The drinks taste horrible, staff is disorganized. The Oolong milk tea just tastes like watery milk and the coffee tastes like powdered instant coffee. Neither drinks were aromatic or enjoyable.

The best boba I have ever tasted I tried the taro boba it was fabulous

I never post reviews, but every single time I go to this specific location, if the big asian guy with the beard and glasses isn’t there, my drink ALWAYS gets messed up. Sometimes it gets messed up, I tell them about the problem and they “fix” it but end up messing it up again. I’ve noticed that instead of the workers making drinks by reading the label, they take a quick glimpse of the screen, or just listen. This problem is easily resolvable if employees would READ THE LABEL ON THE CUP. The drinks are also inconsistent, sometimes the drinks are too sweet, sometimes they are too watered down. The ice blended drinks are also very icy unless you ask for double blended. A lot of issues going on which is easily resolvable.

Atmosphere: 5

Food: 3

Service: 1

I like this location. The tea is usually very nice and the place is well kept and clean.

Please ensure that the young ones who are staffed, actually follow instructions. You never know if someone has dietary restrictions/preference. Today, my drink was loaded with sugar (I only asked for my usual 30%) and a minimal amount of creama (when I usually ask for extra). I’ve been ordering the same exact drink for over 11 years (at various locations) by the way..

The directions were even indicated on the sticker on the cup and the person preparing it still did not follow directions.

Please do not repeat this in the future, and be mindful. Thank you ??

Atmosphere: 5

Food: 4

Service: 3

Love this location. I will always stop here to get my boba. The staff is friendly and the drinks are always consistent!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Honey Milk Tea

I apologize for this but I will unfortunately stop coming here. I used to come here a lot back in 2022 and they always made my drink well. I took a break from it since a lot of the original people left. The first time I went back was last year. I always order my same drink which is coffee ice blend with ice cream and boba. That day when they blended my drink the consistency was good but they added too much ice so my drink was watered down coffee. I just thought it was a fluke so I decided to go a second time yesterday on 4th of July. I forgot to add boba so that’s on me I’m usually asked so I didn’t care but when I received my drink I didn’t noticed till I walked out and got into the car that my drink wasn’t blended completely. I was hoping it wouldn't have taste how it looked but I was wrong. I mainly got a full sip of small sharp ice with little of my drink, had to chew the ice just to shallow and I’m an ice lover but that’s not what I ordered nor did I enjoy it. My friend ordered the exact same drink but she added 100% sugar and boba to it but they blended hers correctly like how it should be but I genuinely don’t understand how they did that. I didn’t even want to bother going in a third time I’ve just lost hope. It used to be the best boba but it’s not anymore. This is just my personal experience that’s all. I genuinely hope sharetea improves in the future.

Atmosphere: 3

Food: 1

Service: 3

Honestly, every aspect of this place was amazing. The service is amazing, the drinks are amazing (especially the mango ones)

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Honey Milk Tea

Tonight we stopped at Sharetea and we were very disappointed with the service that we did not received. First off no one acknowledged us. We stood in line behind two young men who seems to have a lot of questions about the teas but that wasn't the problem. We stood there for over ten mins and none of the three employees acknowledged us standing there waiting. The customer then left to go outside to get money, and we were still standing there. The young men just stood at the register and said nothing to us. We turned and walked away. I have never experienced this sort of service from Sharetea, and I will not return.

Service: 1

I usually go to ding tea but the service here is so good Liliana pour her heart and soul into making my drink definitely will come back

Atmosphere: 5

Food: 5

Service: 5

Kiddos wanted Bobba Tea. I found this place with a lot of reviews. Decided to check it out. Kids loved it.

Atmosphere: 5

Food: 5

Service: 5

Bad service ever.the staff work like they don’t wanna work

Service: 1

One of the employees was extremely rude and disrespectful. We ordered two drinks with fresh milk, the cashier entered them correctly (albeit with a bad attitude). However when we got them, there was no fresh milk. Not a big deal, but we wanted it to be corrected so we went back and asked for a remake. The same cashier looked pissed that we came back in, sloppily dumped in milk and returned the drinks without wiping them down before throwing straws at my girlfriend and walking off.

I’ve been to this location since they’ve opened and have never had such a bad experience as this. I personally will be avoiding this location as long as that employee still works there.

Absolute trash customer service.

The drinks were fine though.

Atmosphere: 3

Food: 5

Service: 1

My favorite boba milk tea! They make it just right. I highly recommend this establishment. Courteous staff, and fast service.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Honey Milk Tea

My favorite boba milk tea! They make it just right. I highly recommend this establishment. Courteous staff, and fast service.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Honey Milk Tea