The staff move at a slower pace compared to stand-alone starbucks, and they kept asking me what my order was, like it was lost and they didn't know what they were supposed to do.
Atmosphere: 4
Food: 5
Service: 4
Brad Pham
Starbucks is located inside Kroger off E Broad in Mansfield, TX, serving the community with robust coffee, teas, Frappuccinos, and more!
I usually come inside and grab a hot black coffee to take with me while I go grocery shopping for my everyday nessessaties. For starters, this location is inside Kroger, which makes it convenient as to where you can knock out to birds with one stone while you're shopping and drinking your beloved caffeinated drink. They have more than just coffee, such as cake pops ranging from a variety of flavors like cookies & cream, chocolate, and birthday cake. They also have pastry items to compliment your coffee as well. They have various cups and mugs to purchase, and they always have a sale on selected items depending on the stock and season.
The customer service is always superb, and the baristas do a good job of preparing your drink right the first time. Overall, I really enjoy this location due to its ambiance inside Kroger for a wonderful one-stop shop.
Atmosphere: 5
Food: 4
Service: 5
Britt Lee
Friendly staff and drinks are amazing!
Atmosphere: 5
Food: 5
Service: 5
Joe Picardo
They stop brewing coffee whenever they feel like it isn't Starbucks supposed to have coffee?
Matthew Montgomery
My nitro cold brew was over 50% foam. Lids were not on and caused a massive mess.
Atmosphere: 2
Food: 1
Service: 3
Karen Molina
The barista is so rude when she was making my coffee she was talking by phone with someone else and saying she doesn’t know how is a latte, when I tasted the latte was horrible she gave me what she wanted, was not similar what I ordered. Worse experience ever. looks like she doesn’t want to be there she needs to get another job!I usually bought a coffee while get groceries but I won’t buy anything until Starbucks change her.
Joselyn Costilla
Terrible customer service.
lisa marie
Our drinks weren't right so we drove back around and they fixed them. Great workers
The barista taking my order literally asked me if I liked my order. Why the hell would I order if I didn't like it? And then proceeded to talk to her friend in line in front of me about how she didnt like the coffee I ordered personally. Making fun of a customer for not personally liking their order is ridiculous, especially as open as this employee was. Destiny should not be working in customer service. It was completely rude to judge a customer based on their order.
Lisa Marie H
Our drinks weren't right so we drove back around and they fixed them. Great workers
The staff move at a slower pace compared to stand-alone starbucks, and they kept asking me what my order was, like it was lost and they didn't know what they were supposed to do.
Atmosphere: 4
Food: 5
Service: 4
Starbucks is located inside Kroger off E Broad in Mansfield, TX, serving the community with robust coffee, teas, Frappuccinos, and more!
I usually come inside and grab a hot black coffee to take with me while I go grocery shopping for my everyday nessessaties. For starters, this location is inside Kroger, which makes it convenient as to where you can knock out to birds with one stone while you're shopping and drinking your beloved caffeinated drink. They have more than just coffee, such as cake pops ranging from a variety of flavors like cookies & cream, chocolate, and birthday cake. They also have pastry items to compliment your coffee as well. They have various cups and mugs to purchase, and they always have a sale on selected items depending on the stock and season.
The customer service is always superb, and the baristas do a good job of preparing your drink right the first time. Overall, I really enjoy this location due to its ambiance inside Kroger for a wonderful one-stop shop.
Atmosphere: 5
Food: 4
Service: 5
Friendly staff and drinks are amazing!
Atmosphere: 5
Food: 5
Service: 5
They stop brewing coffee whenever they feel like it isn't Starbucks supposed to have coffee?
My nitro cold brew was over 50% foam. Lids were not on and caused a massive mess.
Atmosphere: 2
Food: 1
Service: 3
The barista is so rude when she was making my coffee she was talking by phone with someone else and saying she doesn’t know how is a latte, when I tasted the latte was horrible she gave me what she wanted, was not similar what I ordered. Worse experience ever. looks like she doesn’t want to be there she needs to get another job!I usually bought a coffee while get groceries but I won’t buy anything until Starbucks change her.
Terrible customer service.
Our drinks weren't right so we drove back around and they fixed them. Great workers
Great customer service
Great place
Restaurantji Recommends
Coffee was great
Love the coffee
Very clean place
The barista taking my order literally asked me if I liked my order. Why the hell would I order if I didn't like it? And then proceeded to talk to her friend in line in front of me about how she didnt like the coffee I ordered personally. Making fun of a customer for not personally liking their order is ridiculous, especially as open as this employee was. Destiny should not be working in customer service. It was completely rude to judge a customer based on their order.
Our drinks weren't right so we drove back around and they fixed them. Great workers
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