Get employees that show up on time or update your hours of operation.
Atmosphere: 1
Food: 1
Service: 1
angelique
I ordered ahead and i still had to wait for the order just to realize she did not even add any of the soft top or cookie crumbl ? I went back to the same girl to ask if there is any of my addatives even on there but again she rudely tells me to wait even AFTER i ordered my drink 15 minutes ago?? I am paying $7.50 for a drink it SHOULD be made correctly, politely, and efficiently especially when ordering ahead. Very disappointing.
Atmosphere: 1
Food: 1
Service: 1
Virginia Kidd
Great atmosphere, though the barista seemed a little annoyed when you asked for more cold milk when I asked for my drink to be at a kids temp!
An awesome my to go place every morning for my cup of coffee
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Danish
Rosa Windey
Drinks were made to order. Window attendant had a great smile.
Atmosphere: 5
Food: 5
Service: 5
Amer Kawasmi
Waited for my order for 15 minutes just to be told they were out of the sandwich I ordered…something you should know when taking orders.
Jan Tuggle
I drink a lot of Starbucks one thing I’ll say is a fact they were fast. Had my order ready in no time, however I don’t know if they can’t read or what, but that was not my order. It taste like ass. And the Starbucks Headquarters sucks as far as getting back to you on Stuff.
Rodger Beets
Good staff
Atmosphere: 5
Food: 5
Service: 5
Parker Epperson
Terrible service. Terrible line moves slower than a snail’s pace. Gracie informed me that apparently the Store Manager Antoine as well as the District Manager Melvin are very strict about allowing customers to put ice in their Nitro Cold Brew even when they specifically request it. That is ridiculously poor customer service, especially for a place that literally specializes in custom drink orders. I understand Nitro doesn’t come with ice, but i enjoy ice in mine. Ice makes the drink considerable more enjoyable for me? Yet I was repeatedly denied and then was given a cup of ice to modify the drink that I paid people to make for me. You can ask for the most absurd, sugary topping loaded, cold foam topped, shaken then stirred, made hot then put on ice frappe or ridiculously customized drink - but apparently they draw the line at a few ice cubes in your Nitro? Do you realize how ridiculous that is? Never in my life at any Starbucks any the entire world have they refused my request for light ice in my Nitro except at Antoine and Melvin’s store. Not only is it just utterly ridiculous and frankly insulting to refuse such a simple customer request, but it wastes double the plastic resources and uses way more ice than I asked for. Absurdly poor management and poor customer service practice. No wonder their drive thru line hardly moves. District Manager Melvin, and Store Manager Antoine should really revise their policy. I mean seriously what a joke. Go to literally any other Starbucks for better, faster, and kinder customer service, even if it’s out of your way - it will be worth it.
Service: 1
Candra H.
I ordered this morning in advance. When I got there, my order was not ready. I waited for several minutes (over 10), which made me run late for work. When I finally received my order (which I was told it was sitting in a different area even though I told the barista my name 3 times), it was not what I ordered. I ordered an iced white chocolate mocha; I was given a hot "drink", but I couldn't wait even longer for them to fix it, so I just took it, thinking it'll be fine as long as it's a white chocolate mocha. As I was on my commute, I tasted the hot coffee, and it was disgusting. It tasted like old coffee water; there wasn't a hint of any flavor at all. I had to throw it away. I could've made better coffee at home or even at a 7/11. It's disappointing to pay so much for a drink only to be utterly let down (such a waste of money and time). I won't be returning to this location in the future. That was unacceptable.
The only thing they serve here is ATTITUDE. They clearly do not care about customers. Too busy bullying other employees. I felt so bad watching the treatment of the ONLY one that seemed to care about service. She is clearly miserable and has no voice. Shame on management for letting this happen. DO BETTER.
Atmosphere: 1
Food: 3
Service: 1
LADONNIA
Hi! Normally this location seems pretty good. But you need to change your hours online to reflect your actual hours. Super annoying! Came in Sunday. Says you open at 5:30am. So I came back again at 6am. They told me they didn’t open till 6am. Get with it. Everyone else can & does. Wouldn’t expect anything less from Starbucks.
Came off pretty snobby to me. Walked in and was given a look of disgust. When I left this location, they also didn’t say anything either. Not professional nor friendly. I had plastic pieces in my bacon gouta sandwich, AND the bread was hard on the corners, and a corner of the egg was hard. Theeen the drink had SOOOO much ice. I had to pour some out because the lid kept popping off. Definitely not coming back to this location. Had taken a long break from Starbucks in general because of so much ice that it's difficult to even insert your straw. Talk about ridiculous. Why exaggerate like that. Smh. Looks like I'll keep my business at DutchBros even though it's less convenient. I'll make the drive over to them instead.
Get employees that show up on time or update your hours of operation.
Atmosphere: 1
Food: 1
Service: 1
I ordered ahead and i still had to wait for the order just to realize she did not even add any of the soft top or cookie crumbl ? I went back to the same girl to ask if there is any of my addatives even on there but again she rudely tells me to wait even AFTER i ordered my drink 15 minutes ago?? I am paying $7.50 for a drink it SHOULD be made correctly, politely, and efficiently especially when ordering ahead. Very disappointing.
Atmosphere: 1
Food: 1
Service: 1
Great atmosphere, though the barista seemed a little annoyed when you asked for more cold milk when I asked for my drink to be at a kids temp!
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Double-Smoked Bacon Cheddar & Egg Sandwich, Bacon Gouda & Egg Breakfast Sandwich, Cinnamon Coffee Cake
An awesome my to go place every morning for my cup of coffee
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Danish
Drinks were made to order. Window attendant had a great smile.
Atmosphere: 5
Food: 5
Service: 5
Waited for my order for 15 minutes just to be told they were out of the sandwich I ordered…something you should know when taking orders.
I drink a lot of Starbucks one thing I’ll say is a fact they were fast. Had my order ready in no time, however I don’t know if they can’t read or what, but that was not my order. It taste like ass. And the Starbucks Headquarters sucks as far as getting back to you on Stuff.
Good staff
Atmosphere: 5
Food: 5
Service: 5
Terrible service. Terrible line moves slower than a snail’s pace. Gracie informed me that apparently the Store Manager Antoine as well as the District Manager Melvin are very strict about allowing customers to put ice in their Nitro Cold Brew even when they specifically request it. That is ridiculously poor customer service, especially for a place that literally specializes in custom drink orders. I understand Nitro doesn’t come with ice, but i enjoy ice in mine. Ice makes the drink considerable more enjoyable for me? Yet I was repeatedly denied and then was given a cup of ice to modify the drink that I paid people to make for me. You can ask for the most absurd, sugary topping loaded, cold foam topped, shaken then stirred, made hot then put on ice frappe or ridiculously customized drink - but apparently they draw the line at a few ice cubes in your Nitro? Do you realize how ridiculous that is? Never in my life at any Starbucks any the entire world have they refused my request for light ice in my Nitro except at Antoine and Melvin’s store. Not only is it just utterly ridiculous and frankly insulting to refuse such a simple customer request, but it wastes double the plastic resources and uses way more ice than I asked for. Absurdly poor management and poor customer service practice. No wonder their drive thru line hardly moves. District Manager Melvin, and Store Manager Antoine should really revise their policy. I mean seriously what a joke. Go to literally any other Starbucks for better, faster, and kinder customer service, even if it’s out of your way - it will be worth it.
Service: 1
I ordered this morning in advance. When I got there, my order was not ready. I waited for several minutes (over 10), which made me run late for work. When I finally received my order (which I was told it was sitting in a different area even though I told the barista my name 3 times), it was not what I ordered. I ordered an iced white chocolate mocha; I was given a hot "drink", but I couldn't wait even longer for them to fix it, so I just took it, thinking it'll be fine as long as it's a white chocolate mocha. As I was on my commute, I tasted the hot coffee, and it was disgusting. It tasted like old coffee water; there wasn't a hint of any flavor at all. I had to throw it away. I could've made better coffee at home or even at a 7/11. It's disappointing to pay so much for a drink only to be utterly let down (such a waste of money and time). I won't be returning to this location in the future. That was unacceptable.
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
Customer service not good . Bad attitude.
Service: 1
The only thing they serve here is ATTITUDE. They clearly do not care about customers. Too busy bullying other employees. I felt so bad watching the treatment of the ONLY one that seemed to care about service. She is clearly miserable and has no voice. Shame on management for letting this happen. DO BETTER.
Atmosphere: 1
Food: 3
Service: 1
Hi! Normally this location seems pretty good. But you need to change your hours online to reflect your actual hours. Super annoying! Came in Sunday. Says you open at 5:30am. So I came back again at 6am. They told me they didn’t open till 6am. Get with it. Everyone else can & does. Wouldn’t expect anything less from Starbucks.
Always yummy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Gouda & Egg Breakfast Sandwich
Came off pretty snobby to me. Walked in and was given a look of disgust. When I left this location, they also didn’t say anything either. Not professional nor friendly. I had plastic pieces in my bacon gouta sandwich, AND the bread was hard on the corners, and a corner of the egg was hard. Theeen the drink had SOOOO much ice. I had to pour some out because the lid kept popping off. Definitely not coming back to this location. Had taken a long break from Starbucks in general because of so much ice that it's difficult to even insert your straw. Talk about ridiculous. Why exaggerate like that. Smh. Looks like I'll keep my business at DutchBros even though it's less convenient. I'll make the drive over to them instead.
Atmosphere: 2
Food: 1
Service: 2
Loading...