Great atmosphere with a new menu. Lot's of good choices. Out of meatballs :(. My tuna was excellent. I took my entire team as it's our between game tradition.
Atmosphere: 5
Food: 5
Service: 5
Drewstr
Incompetent people working there can't follow directions on how to make a sandwich or even a simple snack roller didn't even get cheese in the roller and dude put an abhorrent amount of mayo and none of the other sauces that was asked for. How do you even pay these people 10$ an hour they deserve less
Food: 1
Kyndal Samaniego
Y’all I’m not sure who is doing their ordering - but they were out of all the bread but one , they were out of lids , straws - the bathroom had no toilet paper or any soap! The drink machine was Dirty - just very run down and run through
Atmosphere: 1
Food: 1
Service: 1
Rawad Kraiem
Anthony helped me out with my order. He was very professional and efficient. Thank you so much for your amazing customer service and order recommendation!
Atmosphere: 5
Food: 5
Service: 5
Daniel Kleinowski
This is a great subway! Owner is friendly and really knows how to run things efficiently.
Atmosphere: 5
Food: 5
Service: 5
Amy Gilbreath
Good food, good service very clean. Jaclyn and Santiago did a great job. Watched them have 100% good customer service. I will come back here forsure
Atmosphere: 5
Food: 5
Service: 5
Tony
James and Anthony were amazing answering all my questions and very good customer service skills fantastic energy and great people and made my tuna footlong to perfection, two great dudes and an overall amazing experience as long as they are here I’ll be back
Atmosphere: 5
Food: 5
Service: 5
Robert Smith
They had run out of tomatoes and there was no sweet tea available
Atmosphere: 4
Food: 4
Service: 4
Taylor Brown
Placed a pickup order and they messed up my wife's sandwich and when calling the store to speak to someone it instantly hangs up when it starts ringing Everytime I will refuse to come back to this subway ever again
Atmosphere: 1
Food: 1
Service: 1
Nick Weinert
Second time to this location and I will not come back. The first thing I need to point out is the employee Justin on his phone the entire time I was dining in. While the 2 younger kids took care of the customers. Pictured here is the statue of Justin. He never moved. Second, they were completely out of everything at 5pm right as dinner rush was about to start. Only 2 types of bread available tasted like it was made yesterday. Only provolone cheese available. No onions. No spinach. The lettuce was brown. Didn't put enough salt and pepper to my tasting so I asked for salt and pepper packets...guess what dont got that either. Then I get to the fountain drink station and guess what I see there. 3 out of order signs on 3 options. I try one of the ones without a sign...dr pepper isn't suppose to come out clear. And as I'm siting in the parking lot writing this review for another 10 minutes guess what. Justin is still on his phone. Having worked at subway a bit in my youth I know you can go back there and slice up some onions. Open a bag of spinach. Get some more cheese. Even cook some more bread. Change the syrup to the fountain drinks...but Justin needs to be on Tinder right now...looking for some bunnies. Never going back here again.
Service was good but slow. Employee named James was amazing in getting everybody through and getting me my sandwich. However the other taller employee was not of any help at all and was on his phone the entire time I was there. Could have been out of their 10 minutes earlier if the other employee would have taken an order.
Atmosphere: 3
Food: 4
Service: 3
Olivia Morgan
I visited this Subway location today at approximately 3:30 PM and had a disappointing experience due to poor customer service. Upon entering the restaurant, I noticed an employee in the back area. Instead of greeting me or acknowledging my presence, the employee came to the front but proceeded to focus entirely on cleaning tasks, completely ignoring me as a customer.
Despite waiting patiently for service, the employee continued to prioritize cleaning over customer service, never once acknowledging my presence or indicating when someone would be available to help me. Basic customer service should include at least greeting customers or informing them of any wait times.
This level of inattentive service is unacceptable for any food establishment. A simple "I'll be with you shortly" would have made a significant difference in the experience. Unfortunately, I left without being served and will not be returning to this location.
Pros: - None to mention from this visit
Cons: - Complete lack of customer acknowledgment - Poor prioritization of customer service - Unprofessional behavior from staff
Atmosphere: 1
Service: 1
michaelann greenfield
Kid who worked this night was helpful, but greeting customers as they walk in is very important. I wanted to walk out after nothing was said until we walked up to the counter. All these big fast food places seem to lack in teaching people customer service. It’s just as important anything else.
Atmosphere: 1
Food: 4
Service: 1
Tera christian
Parking: A few spots across from the building.
Kid-friendliness: Usually plenty of seating since most people do not dine in.
Wheelchair accessibility: Ramp and parking
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Cookies, Veggie Delite
Jonathan Mohler
I always walk into this location super hot and tired as i work close by and there are a couple employees i would like to recognize for excellent customer service and always friendly. James is super fast and friendly. Jordan is always friendly and quick and im not sure the other guys name but he is always there during the weekdays and he always is quick to welcome me and make my food quick and correctly. Overall excellent crew
Great atmosphere with a new menu. Lot's of good choices. Out of meatballs :(. My tuna was excellent. I took my entire team as it's our between game tradition.
Atmosphere: 5
Food: 5
Service: 5
Incompetent people working there can't follow directions on how to make a sandwich or even a simple snack roller didn't even get cheese in the roller and dude put an abhorrent amount of mayo and none of the other sauces that was asked for. How do you even pay these people 10$ an hour they deserve less
Food: 1
Y’all I’m not sure who is doing their ordering - but they were out of all the bread but one , they were out of lids , straws - the bathroom had no toilet paper or any soap! The drink machine was Dirty - just very run down and run through
Atmosphere: 1
Food: 1
Service: 1
Anthony helped me out with my order. He was very professional and efficient. Thank you so much for your amazing customer service and order recommendation!
Atmosphere: 5
Food: 5
Service: 5
This is a great subway! Owner is friendly and really knows how to run things efficiently.
Atmosphere: 5
Food: 5
Service: 5
Good food, good service very clean. Jaclyn and Santiago did a great job. Watched them have 100% good customer service. I will come back here forsure
Atmosphere: 5
Food: 5
Service: 5
James and Anthony were amazing answering all my questions and very good customer service skills fantastic energy and great people and made my tuna footlong to perfection, two great dudes and an overall amazing experience as long as they are here I’ll be back
Atmosphere: 5
Food: 5
Service: 5
They had run out of tomatoes and there was no sweet tea available
Atmosphere: 4
Food: 4
Service: 4
Placed a pickup order and they messed up my wife's sandwich and when calling the store to speak to someone it instantly hangs up when it starts ringing Everytime I will refuse to come back to this subway ever again
Atmosphere: 1
Food: 1
Service: 1
Second time to this location and I will not come back. The first thing I need to point out is the employee Justin on his phone the entire time I was dining in. While the 2 younger kids took care of the customers. Pictured here is the statue of Justin. He never moved. Second, they were completely out of everything at 5pm right as dinner rush was about to start. Only 2 types of bread available tasted like it was made yesterday. Only provolone cheese available. No onions. No spinach. The lettuce was brown. Didn't put enough salt and pepper to my tasting so I asked for salt and pepper packets...guess what dont got that either. Then I get to the fountain drink station and guess what I see there. 3 out of order signs on 3 options. I try one of the ones without a sign...dr pepper isn't suppose to come out clear. And as I'm siting in the parking lot writing this review for another 10 minutes guess what. Justin is still on his phone. Having worked at subway a bit in my youth I know you can go back there and slice up some onions. Open a bag of spinach. Get some more cheese. Even cook some more bread. Change the syrup to the fountain drinks...but Justin needs to be on Tinder right now...looking for some bunnies. Never going back here again.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Service was good but slow. Employee named James was amazing in getting everybody through and getting me my sandwich. However the other taller employee was not of any help at all and was on his phone the entire time I was there. Could have been out of their 10 minutes earlier if the other employee would have taken an order.
Atmosphere: 3
Food: 4
Service: 3
I visited this Subway location today at approximately 3:30 PM and had a disappointing experience due to poor customer service. Upon entering the restaurant, I noticed an employee in the back area. Instead of greeting me or acknowledging my presence, the employee came to the front but proceeded to focus entirely on cleaning tasks, completely ignoring me as a customer.
Despite waiting patiently for service, the employee continued to prioritize cleaning over customer service, never once acknowledging my presence or indicating when someone would be available to help me. Basic customer service should include at least greeting customers or informing them of any wait times.
This level of inattentive service is unacceptable for any food establishment. A simple "I'll be with you shortly" would have made a significant difference in the experience. Unfortunately, I left without being served and will not be returning to this location.
Pros:
- None to mention from this visit
Cons:
- Complete lack of customer acknowledgment
- Poor prioritization of customer service
- Unprofessional behavior from staff
Atmosphere: 1
Service: 1
Kid who worked this night was helpful, but greeting customers as they walk in is very important. I wanted to walk out after nothing was said until we walked up to the counter.
All these big fast food places seem to lack in teaching people customer service. It’s just as important anything else.
Atmosphere: 1
Food: 4
Service: 1
Parking: A few spots across from the building.
Kid-friendliness: Usually plenty of seating since most people do not dine in.
Wheelchair accessibility: Ramp and parking
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Cookies, Veggie Delite
I always walk into this location super hot and tired as i work close by and there are a couple employees i would like to recognize for excellent customer service and always friendly. James is super fast and friendly. Jordan is always friendly and quick and im not sure the other guys name but he is always there during the weekdays and he always is quick to welcome me and make my food quick and correctly. Overall excellent crew
Atmosphere: 5
Food: 5
Service: 5
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