I was traveling on my way home rather late on December 16th 2025. I knew I needed to eat something, but I didn't have anything at the house to fix. So I pulled off the highway looking for someplace to grab something to go. I happen to pawn the Taco Bell at 11:01 highway 287 North in Mansfield Texas. I went through the drive-thru and ordered a menu item that contained steak. I was told that they had no steak. So I looked and saw nothing else that looked appetizing, and settled for chicken strips. Four chicken strips were listed at $7.29. I was handed my drink and my sack of food and I drove away. When I got home I opened the bag and what I found was not chicken strips. It was pieces of crumbled chicken and a chunk of fried batter. The largest piece was no more than two and a half inches by 2 in. The total amount of chicken in that bag would not have made one regular chicken strip. What they did was give me the crumbles at the bottom of their pan perhaps because they would be closing soon. I don't know. What I do know is that I will not ever again stop at this particular Taco Bell, and I will be hesitant to stop at any Taco Bell anywhere.
The photo represents the piece of fried batter that was considered in the count of four chicken strips. The size is representative of all four pieces.
Food: 1
Service: 1
Moonshine John Culbertson
Like every other fast food restaurant, prices go up and portions get smaller. You ask for unsweetened tea because your diabetic and they give you sweet tea.
Atmosphere: 4
Food: 4
Service: 4
AJae Stoner
This is 3rd time I’ve had a horrible and unprofessional experience. The person working the drive thru right now is extremely rude. I will not be returning to this location ever again.
Food: 1
Service: 1
Jennifer Young
They ask what sauces you want and put no sauces in the bag. More lettuce and tomatoes than meat on the tacos.
Food: 1
Service: 1
TheNamesBond JamesBond
I was served the chalupa meal which was stale beyond all measure. The meal itself wasnt even warm. Bunch of employees with no respect for customer service and proper preparation etiquette.
Atmosphere: 1
Food: 1
Service: 1
J'ai Holliday
This is the first time in a very long time I’ve visited a Taco Bell & this location is the reason I won’t return. 8 items on my order & only 2 of them were correct. My drinks weren’t given to me, & when I asked for them I was looked at as if I was in the wrong.
When the correct food was given, it wasn’t hot nor did it look appetizing. And to rectify the situation, a coupon for a single free taco was provided. Never again…
Atmosphere: 1
Food: 1
Service: 1
Julio Perez
Went through the drive-throughHorrible service took them 10 minutes to take my Order workers are just playing around over the Speaker
Atmosphere: 1
Food: 1
Service: 1
ibrahim kreidieh
They always mess your order Make sure you check your food when u grab it
Atmosphere: 4
Food: 2
Service: 1
Courtney Jason Givens
They always scam me out of my cinnamon twists 🫠😔 truly wish there was a way to recoup all the money I've spent to not get my full order
montse
they always mess up my food after i done pay for extra stuff
Taco Bell hasn’t been a great experience for me in the past decade. However, their recent improvements in service, promptness, and quality have made a positive difference. I commend this location and hope they maintain this high standard.
I was traveling on my way home rather late on December 16th 2025. I knew I needed to eat something, but I didn't have anything at the house to fix. So I pulled off the highway looking for someplace to grab something to go. I happen to pawn the Taco Bell at 11:01 highway 287 North in Mansfield Texas. I went through the drive-thru and ordered a menu item that contained steak. I was told that they had no steak. So I looked and saw nothing else that looked appetizing, and settled for chicken strips. Four chicken strips were listed at $7.29. I was handed my drink and my sack of food and I drove away. When I got home I opened the bag and what I found was not chicken strips. It was pieces of crumbled chicken and a chunk of fried batter. The largest piece was no more than two and a half inches by 2 in. The total amount of chicken in that bag would not have made one regular chicken strip. What they did was give me the crumbles at the bottom of their pan perhaps because they would be closing soon. I don't know. What I do know is that I will not ever again stop at this particular Taco Bell, and I will be hesitant to stop at any Taco Bell anywhere.
The photo represents the piece of fried batter that was considered in the count of four chicken strips. The size is representative of all four pieces.
Food: 1
Service: 1
Like every other fast food restaurant, prices go up and portions get smaller. You ask for unsweetened tea because your diabetic and they give you sweet tea.
Atmosphere: 4
Food: 4
Service: 4
This is 3rd time I’ve had a horrible and unprofessional experience. The person working the drive thru right now is extremely rude. I will not be returning to this location ever again.
Food: 1
Service: 1
They ask what sauces you want and put no sauces in the bag. More lettuce and tomatoes than meat on the tacos.
Food: 1
Service: 1
I was served the chalupa meal which was stale beyond all measure. The meal itself wasnt even warm. Bunch of employees with no respect for customer service and proper preparation etiquette.
Atmosphere: 1
Food: 1
Service: 1
This is the first time in a very long time I’ve visited a Taco Bell & this location is the reason I won’t return. 8 items on my order & only 2 of them were correct. My drinks weren’t given to me, & when I asked for them I was looked at as if I was in the wrong.
When the correct food was given, it wasn’t hot nor did it look appetizing. And to rectify the situation, a coupon for a single free taco was provided. Never again…
Atmosphere: 1
Food: 1
Service: 1
Went through the drive-throughHorrible service took them 10 minutes to take my Order workers are just playing around over the Speaker
Atmosphere: 1
Food: 1
Service: 1
They always mess your order
Make sure you check your food when u grab it
Atmosphere: 4
Food: 2
Service: 1
They always scam me out of my cinnamon twists 🫠😔 truly wish there was a way to recoup all the money I've spent to not get my full order
they always mess up my food after i done pay for extra stuff
Restaurantji Recommends
Cold food late tho but fast
Fast service, nice employees
Atmosphere: 4
Food: 4
Service: 4
Was as expected. Portions a little small.
Atmosphere: 3
Food: 3
Service: 3
Taco Bell hasn’t been a great experience for me in the past decade. However, their recent improvements in service, promptness, and quality have made a positive difference. I commend this location and hope they maintain this high standard.
Food: 5
Service: 5
Very clean , good service and good food.
Atmosphere: 5
Food: 5
Service: 5
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