Better off closing the store overnight just horrible
Service: 1
Nensei Dahn
I am writing to express my frustration with the experience I had during my recent visit. From the moment I placed my order, the service was inefficient and extremely disappointing. I ordered a simple honey butter chicken biscuit and was instructed to pull forward and park to wait for my food. There were at least seven other cars also waiting, yet the restaurant was clearly not busy. This occurred on a Tuesday night, which is typically a slow time, and there was no visible rush or high volume of customers that would justify such a delay. Despite the lack of business, I was left waiting in my car for nearly 30 minutes for a single item. There was no communication, explanation, or update provided during this time. Waiting that long for a basic order on an extremely slow night is completely unacceptable. I understand that delays can happen during peak hours, but this was not the case. This experience reflects poor order management and a lack of consideration for customers’ time. I hope this feedback is taken seriously and addressed so future customers do not encounter the same issue.
Atmosphere: 1
Food: 1
Service: 1
Sarah Dulingel
The food could be better than what it is because I’m a regular customer that comes in there and the food is barley even warm Brycen is a good manager but I came in there yesterday my burgers were barley even warm and fries were cold and my bill wasn’t cheap at all
Atmosphere: 5
Food: 3
Service: 4
Arianne Ess
This is the SLOWEST whataburger I have ever been to. Expect a 40+ minute wait for the simplest, smallest of orders.... Like one basic burger and fries. Every single customer I have seen so far has had to pull up into a parking space and wait, after already waiting for all of eternity to order, then also waiting again to get to the window. What are yall even doing??? Never have I ever before, and also never again.
Ring Prophets Wrestle Cast
Horrible service, ordered 1 meal made me sit in a “VIP” line for 20 min. Then gave my food away. Great job 👎
Usama Qureshi
Don’t use the drive thru they are soo bad at that had me waiting for 30 min for my food you’re ordering inside
Atmosphere: 1
Food: 3
Service: 1
biibiiana saldierna
Not once have I gotten a drive thru order correct 🙄 Always messing up orders
Atmosphere: 1
Food: 2
Service: 1
Shanda Cortines
This new manager has really ramped up the service and the food is so fresh and amazing!
Atmosphere: 5
Food: 5
Service: 5
Theo Godfrey
Great service. Clean. Happy, happy, joy, joy people.
Juan Dominguez
All burgers where customized but only 1 was made correctly.. total was 72.47 might as well make it right
I asked for a brioche bun with jalapeños and spicy ketchup and they didn’t deliver. Plus food was cold and disgusting!!! Don’t buy there
Food: 1
Service: 1
Palmer Weir
Got a whole hairy bush in my burger. Would not recommend getting a burger when the big guy is there unless you want hairy burger.
Recommended dishes: Whataburger
José Diaz
God quiet place even if it's just to go get away from everything for a little quiet time
Atmosphere: 5
Food: 4
Service: 5
Tomas Gomez
Just like every Whataburger, No Condiments, we ordered onion rings with our order but got french fries instead.
Atmosphere: 5
Food: 5
Service: 4
S Sneed
If you get a salad with cheese, beware. They tried to mix in the little bit of cheese they gave with the carrots. This is unacceptable. I have never seen a salad with so little cheese.
Better off closing the store overnight just horrible
Service: 1
I am writing to express my frustration with the experience I had during my recent visit. From the moment I placed my order, the service was inefficient and extremely disappointing.
I ordered a simple honey butter chicken biscuit and was instructed to pull forward and park to wait for my food. There were at least seven other cars also waiting, yet the restaurant was clearly not busy. This occurred on a Tuesday night, which is typically a slow time, and there was no visible rush or high volume of customers that would justify such a delay.
Despite the lack of business, I was left waiting in my car for nearly 30 minutes for a single item. There was no communication, explanation, or update provided during this time. Waiting that long for a basic order on an extremely slow night is completely unacceptable.
I understand that delays can happen during peak hours, but this was not the case. This experience reflects poor order management and a lack of consideration for customers’ time. I hope this feedback is taken seriously and addressed so future customers do not encounter the same issue.
Atmosphere: 1
Food: 1
Service: 1
The food could be better than what it is because I’m a regular customer that comes in there and the food is barley even warm Brycen is a good manager but I came in there yesterday my burgers were barley even warm and fries were cold and my bill wasn’t cheap at all
Atmosphere: 5
Food: 3
Service: 4
This is the SLOWEST whataburger I have ever been to. Expect a 40+ minute wait for the simplest, smallest of orders.... Like one basic burger and fries. Every single customer I have seen so far has had to pull up into a parking space and wait, after already waiting for all of eternity to order, then also waiting again to get to the window. What are yall even doing??? Never have I ever before, and also never again.
Horrible service, ordered 1 meal made me sit in a “VIP” line for 20 min. Then gave my food away. Great job 👎
Don’t use the drive thru they are soo bad at that had me waiting for 30 min for my food you’re ordering inside
Atmosphere: 1
Food: 3
Service: 1
Not once have I gotten a drive thru order correct 🙄 Always messing up orders
Atmosphere: 1
Food: 2
Service: 1
This new manager has really ramped up the service and the food is so fresh and amazing!
Atmosphere: 5
Food: 5
Service: 5
Great service. Clean. Happy, happy, joy, joy people.
All burgers where customized but only 1 was made correctly.. total was 72.47 might as well make it right
Atmosphere: 5
Food: 1
Service: 5
Restaurantji Recommends
I asked for a brioche bun with jalapeños and spicy ketchup and they didn’t deliver. Plus food was cold and disgusting!!! Don’t buy there
Food: 1
Service: 1
Got a whole hairy bush in my burger. Would not recommend getting a burger when the big guy is there unless you want hairy burger.
Recommended dishes: Whataburger
God quiet place even if it's just to go get away from everything for a little quiet time
Atmosphere: 5
Food: 4
Service: 5
Just like every Whataburger, No Condiments, we ordered onion rings with our order but got french fries instead.
Atmosphere: 5
Food: 5
Service: 4
If you get a salad with cheese, beware. They tried to mix in the little bit of cheese they gave with the carrots. This is unacceptable. I have never seen a salad with so little cheese.
Food: 1
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